micros|Retail Supply Chain (MRSC)

Presentation to: MRSC Sales Team

Presented by:Paul Woodward, MRSC Managing Director

Introduction and agenda

Introduction and agenda Micros Retail Supply Chain overview Market requirements summary myCreations overview and demonstration Benefits Solution delivery overview Summary

Thank you for your interest in our products and services, I have been with the business since the early 90's and I am very proud of the award winning products we have created and the experience, credibility, integrity and success my team have bought our partners.

Paul Woodward, founder and Managing Director

Agenda

MRSC overview

etail

Profile

1st to market, pioneering this technology in 1995Product turnover $12m (19% growth 2012)Head Office UK with locations in US, Germany and Hong KongDedicated infrastructure and global resourcesUK centre of excellence for research and developmentPart of Micros Sys Inc, $1bn global business in 165 countries

ClientsOver 100 clients worldwide18 supply chain portals (40% growth 2012)35,000 supply chain users250,000 products worth $60bn p.a.90% UK market share, leader worldwide with 8% market shareAward winning application and services

PeopleSpecialized business unit employing 80 worldwide50% market practitioners, 50% software professionalsAll products designed and implemented by usersFounded and developed by our leadership teamLocalized knowledge, centrally collected and developedAlliance partners offering value added services and modules

Joanne BoydNorth AmericaNew York, USA

Matthew MorganUnited KingdomNottingham, England

Prestige SFBAsiaHong Kong

Lisa Bahmann-RocherMainland EuropeFrankfurt, Germany

Tesco Stores PLCTesco InternationalFresh & EasySobeysBrakes BrosMetro Cash & CarryMakro Cash & Carry

SainsburyIceland FoodsBooker Cash & CarryWaitroseHE-ButtWegmansDaymon Worldwide

CooperativeMorrisonsCarlson TGI FridaysGreencoreBakkavorCMIBodyshop International

myCreations AllianceTrusted experts in the complete journey

ProductGround up, best of breed design specialized modules$1.5m annual R&D investmentCore based design configurable and tailored to all marketsPlug and play technology to scale to all needsMulti-lingual, multi-national capability

Market requirement summary

Improved efficiency across the supply chain Speed to market improvement Earlier risk assessment Increased productivity Reliable source of data Instant and global access to information Fast response to incidents Compliance reliability Instant product data traceability Communication window to suppliers

Brand protection Brand development Brand leadership Brand quality

As legalization and regulative requirements increase every year and consumers demand greater transparency in product information the need for efficiency, reliability and access to data anytime from anywhere is fundamental to the development and protection of your brand.

core modules

Contact managementCompliance managementAudit and visit managementIncident alert managementPerformance management

Artwork lifecycle managementContent certification

Image verificationArtwork approval management

Digital asset management

Product specification synchronizationQuality attribute management

Product surveillance managementQuality check management

Quality trend analysis

Product lifecycle managementProduct specification managementPack copy and artwork brief managementProduct relationship managementProduct compliance management

Project program planningStage gate management

Project trackingBrief management

Resource management

Policy document managementDocument lifecycle managementReadership and acceptance trackingPublication managementMandatory control management

myCreations overview

User defined apps pageUser and urgent action managementFavorite and recent activity navigationUser defined data lists and viewsUser defined system and data languagem

yWor

kspa

ce

User defined apps pageUser and urgent action managementFavorite and recent activity navigationUser defined data lists and viewsUser defined system and data languagem

yCom

pany Pre-defined industry reporting

Pre-defined company wide reportingUser defined query reportingUser defined dashboard reportingReport schedulingm

yRep

orts

Benefits

etail

Quality

Accuracy

Reliability

EfficiencyLoyalty

Growth

Revenue

Investment

• Collaborative consistent environment across the supply chain• Reliable, accurate and controlled data from one source• Efficient end to end, top to bottom work streams• Accessible information from anywhere, anytime.• Traceable and auditable quality due diligence• Informative and preventive knowledge• Opportunity to continually improve • Net results against revenue, costs and customer satisfaction• Standardization across your supply chain

“40% efficiency gain across the supply chain”“80% time improvement in response”“75% reduction in rework activity”

Solution delivery overview

Learn

Define

Build

Test

Guide

Teach

Engage

Advise

Assist

Help

Evolve

Learn your processesAdvise on best practiceDefine and configure your solutionBuild your solutionTest the end to end process

Guide on change managementSupport internal adoptionTeach your supply chain usersEngage with your supply chainEnsure user adoption

Advise on best use and practicesAdvise on initiatives and changesAssist and guide users locallyAssist in the system operation Help and support users worldwide

Research market initiativesReview and define changeShare and agree directionIntroduce new functionalityEvolve our total offering

Support servicesOn-line eLearning environmentDynamic interactive coursesOn-line user guidesUser assessment and certificationCourse attendance trackingm

yAca

dem

y 24/7 1st line automated supportOn-line call loggingMulti lingual environmentCall monitoringFrequently asked questionsm

ySup

port 24/7 99.8% availability

PCI & 27001 compliantDisaster recovery and auto failoverDaily off-site back-upFull system resilience

myD

ata

ImplementationImplementationSet-upSet-up

Confi

g. A

naly

sis

Confi

g. A

naly

sis

Confi

g. B

uild

Confi

g. B

uild

Confi

g. T

est

Confi

g. T

est

Solu

tion

UAT

Solu

tion

UAT

Change managementChange management

Supplier on-boardingSupplier on-boarding

ModificationsModifications

Supplier trainingSupplier training

Program managementProgram management

Best of breed solutionSystem configurationSupport & Hosting

Client advisory

Implementation services

Software modifications

Supply chain funding

Internationalization

Summary

etail

• Collaborative consistent environment across the supply chain• Reliable, accurate and controlled data from one source• Efficient end to end, top to bottom work streams• Accessible information from anywhere, anytime.• Traceable and auditable quality due diligence• Informative and preventive knowledge• Opportunity to continually improve • Net results against revenue, costs and customer satisfaction• Standardization across your supply chain

Our experience in leading the market for 20 yearsOur specialized focus and knowledge in this fieldOur commitment and investment to continually improveOur ground up, user designed, best of breed applicationOur comprehensive depth of functionality and workflowOur open collaboration with our clients, partners and employeesOur heritage and award winning practicesOur reach, capability, agility and dedicationOur understanding, learning's, achievements and successes

Thank you