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Motorola - How Marketing Lives the Story

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Eduardo Conrado, senior vice president, marketing & IT, Motorola Solutions Learn about the journey taking place at Motorola Solutions as they bring their strategy to life. How is Motorola Solutions structured organizationally? What processes did they consider to address customer needs? How did they implement these solutions on the systems side? Eduardo will explain the intersection of people, process, and systems and how they work together to deliver their message to all audiences ­ including customers, channel partners, and their sales teams.

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PRINT ONLINE EMAIL PR/IAR SOCIAL

INTERACTIVE PRINT ONLINE EMAIL SOCIAL

INTERACTIVE EMAIL ONLINE SALES CALLS

WHITE PAPER INFOGRAPHIC EDMS BYLINES/ARTICLES WEBINARS SURVEYS

VIRTUAL TOUR WHITE PAPER INFOGRAPHIC ADVERTISING EDMS

POV TOOLS BRIEFS ELMO PPT

AWARENESS PERCEPTION

INQUIRY MQL SAL

SQL CLOSED

§ Proceed With Intelligence § Manage the Complexity § Connect With the City

§ Develop Solution-based Content And Promotions

§  Leverage In-House Database to Identify Sales Opportunities

§ Distribute Qualified Leads to Sales

§ Point of View Sales Messaging

§  Tools, Templates, and Techniques

§  Training for field marketing and sales

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INSITE DRIVES 3.0 SALES EXPERTISE

UPDATED REGULARLY WITH INFORMATION ABOUT NEW INITIATIVES, RESOURCES & CONTENT

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Inform

ation

1932 PS Radio

1990 MDT Car

2012 First PS Smart Devices

Voice

Data

Int. V + D

Cit + Crim

Safety Efficiency

Transparency`

2000 First Cell Phone

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KNOWLEDGE, RESOURCES AND TECHNIQUES FOR ROBUST CUSTOMER CONVERSATIONS

RELEVANT, TIMELY, TARGETED KNOWLEDGE MAPPED TO THE CUSTOMER BUYING CYCLE

COMPREHENSIVE SALES ENVIRONMENT

UNIFIED WORKSPACE DESIGNED SPECIFICALLY FOR THE MSI SALES PROFESSIONAL

END-TO-END OPPORTUNITY MANAGEMENT & COLLABORATION

COLLABORATE WITH PEERS, CROSS-FUNCTIONAL TEAMS AND SUBJECT MATTER EXPERTS

END-TO-END PIPELINE / OPPORTUNITY MANAGEMENT – SEAMLESS ACCESS FROM SALESFORCE.COM

COLLABORATE. REAL-TIME OPPORTUNITY MANAGEMENT.

REAL-TIME REPORTING OF MARKETINGS’ ROLE IN DRIVING PROFITABLE GROWTH

Present-Soln

Present-Prod CVI Tools Brochures Training Guides Case Stud Videos Spec

Sheets SW

Training

6/27/2013 67 77 25 12 50 37 26 5 28 16

7/4/2013 49 46 16 15 31 31 14 4 12 13

7/11/2013 62 49 38 38 36 34 26 22 20 19

average 59.33 57.33 26.33 21.67 39.00 34.00 22.00 10.33 20.00 16.00

59.33 57.33

26.33

21.67

39.00 34.00

22.00

10.33 20.00

16.00

0

10

20

30

40

50

60

70

80

Num

ber o

f Dow

nloa

ds

SALES FEEEDBACK – “LIKES THUMBS UP SHARING” CONTACT THE AUTHOR

REAL-TIME ANALYTICS DASHBOARD

ANALYTICS TIED TO BUSINESS OBJECTIVES

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SALES USER GLOBAL ADOPTION

14 MONTHS SINCE 6/2012 LAUNCH

52% Callidus top 5 clients saw 27% repeat use after 18 months

SALES READY

MESSAGING KITS 28

Spanning multiple Verticals and Solutions

MOST POPULAR SALES TOOLS

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SUMMARY

EACH LEVEL OF MESSAGING, FROM PLATFORM DOWN TO SOLUTIONS, REINFORCES WHAT WE CAN OFFER OUR CUSTOMERS AND HOW WE CAN HELP THEM FACE THEIR TOUGHEST CHALLENGES.

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