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Mobile Contactless Payment MoMo #16 Near Field Communication Windisch, June 7, 2010 MOBILE PARKING - MOBILE PAYMENT - MOBILE BANKING - MOBILE ACCESS

Mobile Contactless Payment “touch’n'pay”

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Alexander will give a presentation of “touch’n'pay”, a field test for self service shopping implemented by e24 and its partners. The “touch’n'pay” self shopping process supports access out of hours, automatic product recording and mobile payment. Alexander Schümperli is the CEO of e24 AG. e24 has a strong focus on mobile services (mobile payment, mobile access, mobile ticketing). e24 enabled mobile parking with many partners and implemented a solution for mobile ticketing with the Pizolbahnen.

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Page 1: Mobile Contactless Payment “touch’n'pay”

Mobile Contactless PaymentMoMo #16Near Field Communication

Windisch, June 7, 2010

MOBILE PARKING - MOBILE PAYMENT - MOBILE BANKING - MOBILE ACCESS

Page 2: Mobile Contactless Payment “touch’n'pay”

The Swiss company was founded in 2007 and operates its own mobile payment platform.

e24‘s mission is to enable people to enjoy the benefits of mobile paymentat any time, at any location using any mobile device.

We deliver production-ready payment solutions for GSM and 3G networks supporting voice, SMS and NFC data services for contactless payments.

e24 Mobile Payment Solutions.

About Us

Page 3: Mobile Contactless Payment “touch’n'pay”

Self Service Shopping

Location: Mini-market, Uf-Stocken, Kilchberg

Pilot start: 1.12.2009

No. of user: 80 consumers

Type of devices: Nokia 6131 NFC/ Nokia 6212 Classic

* Creation of a dynamic mobile wallet

* Building a NFC value proposition for the ecosystem

* NFC for end-user/ Expectations from end-user

* Test User Interface

* Prove of concept (Multi Payment Provider)

GlobalPlatform recommendation on Contactless Registry Service

activate/ deactivate applications by the user

* Create added value services (i.e. 7/24 access)

Objectives. TOUCH&PAY.

Page 4: Mobile Contactless Payment “touch’n'pay”

Partners

Page 5: Mobile Contactless Payment “touch’n'pay”
Page 6: Mobile Contactless Payment “touch’n'pay”

Use case

Self Service Shopping

Entrance Touch product tag Touch checkout tag Payment confirmation

TOUCH&PAY makes self-service shopping as easy as possible. The customer's NFC-enabled phone provides access to the store, a virtual shopping basket, and the payment terminal.

Page 7: Mobile Contactless Payment “touch’n'pay”

User friendly wallet

Page 8: Mobile Contactless Payment “touch’n'pay”

Self Service Shopping

Key figures, transactions records

No trx.: < 1.000 transactions

Avg. trx.: CHF 10.70

Tag description * Product-, Checkout-, Smart Poster and Access Tag

Clearing partner: eAccount: pre-paid account [Registration/Reload]

PostFinance Mobile

Key findings after 6 months. TOUCH&PAY.

Page 9: Mobile Contactless Payment “touch’n'pay”

Self Service Shopping

Use case: Self Service Shopping

Personalization. Handling. Intuitiveness.Positive feedback from NFC payment pilots to date –

fast, convenient and innovative.

TOUCH feeling: Where, Angle, Distance, Mode, Dialog.

-> match between user, phone and reader/tag

-> small = precise positioning

-> visual/ acoustic reader feedback

Touch, Service, Interaction, Cost

-> N-Mark

-> Service charge to be explained

-> End user communication via display

Key findings after 6 months. TOUCH&PAY.

Self Service Shopping

Page 10: Mobile Contactless Payment “touch’n'pay”

Self Service Shopping

Installation.

* J2ME MIDlet requires to be loaded

* Device needs to have Data Enabled SIM Card

* WAP Push needs user confirmation

OK for download

OK for certificate

OK for start

* Certificate (correct data input)

* Adjusted Security settings (otherwise MIDlet ask to start data access, etc.)

Key findings after 6 months. TOUCH&PAY.

Page 11: Mobile Contactless Payment “touch’n'pay”

Self Service Shopping

Use case: Self Service Shopping

Alternative Form Factors and API.

* Launching an open mobile NFC application platform

* Provide uniform API for commercial deployment

* Deployment management (OTA)

* Pre-installed categories and elements

* Provide alternative form factors

Future User Interface. TOUCH&PAY.

Page 12: Mobile Contactless Payment “touch’n'pay”

« Chicken : Egg »

Page 13: Mobile Contactless Payment “touch’n'pay”

MOBILE PARKING - MOBILE PAYMENT - MOBILE BANKING - MOBILE ACCESS

e24 AGSchaffhauserstrasse 210

CH-8057 Zürich

Tel. +41 44 315 51 00

[email protected]

www.e-24.ch

Tailored NFC payment solutionsFor successful and secure payment processing.