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TIMM IS PLANNING

Mis planning

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Page 1: Mis planning

TIMM IS PLANNING

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Existing System

Systems Maintenance: Incremental changes

Feasibility &Planning

SystemsAnalysis

SystemsDesign

SystemsImplementationProblems &

ImprovementsNew System

Proposal

Goals & plans

Business requirements

Technical Design

problemsrevisions problems revisions

Systems Development Life Cycle

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Feasibility Analysis

Technical Motivational Economical Operational Schedule

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What is planning?

Planning is deciding what to do before you do it.

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What is the mission of the TIMM IS?

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To make services more efficient and more effective by

(1) automating, where possible, the collection of data. (2) fully integrating all dated collected and used by Metropolitan Hospital. (3) providing access to outside medical data. (4) making that data and information easily accessible in real time in every setting in the hospital where it can contribute to providing the highest quality care.

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How does the TIMM IS advance the mission of the hospital?

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The mission of the hospital is to provide state-of-the-art medical care in a wide range of disciplines. The TIMM IS would improve those services and, by making them more efficient, also make them available to more people.

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What is the vision of the TIMM IS? (What does the team see the hospital being able to do three and five years from now with it that it cannot do now?)

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The team didn’t feel equipped to answer this question fully yet, but there was a sense that the key to the power of the TIMM IS was interconnectivity and that wireless networking would be a seminal feature of the system.

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Organizational planning process Evaluating what they have

accomplished and what they have acquired

Analyzing their environment Anticipating future developments Deciding on what goals they want to

achieve Deciding what actions to take to

achieve their goals

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Analyze the organization’s environment

Analyze the organization’s environment

Forecast internal and external developments

Forecast internal and external developments

Evaluate accomplishments and resources

Evaluate accomplishments and resources

Establish mission goals objectives

Establish mission goals objectives

Develop Strategies Policies Tactics

Develop Strategies Policies Tactics

Develop implementation methods and control

Develop implementation methods and control

Articulate the organization’s plan

Articulate the organization’s plan

Feedback

Planning Process

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Steps of Information system planning

Corporate Mission

IS Mission

IS Vision

IS Strategic Plan

IS Tactical Plans

Operational Plans

Budget

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Mission Reason for being – it is a statement of the basic purpose or purposes for which the organization exists. e.g. “ to supply the energy to the consumer”

Goals General statement of what is to be accomplished. e.g. “reduce time to respond to service request without increasing number of service personnel”

Strategies General approaches to achieving goals. e.g. “becoming low cost producer in its industry”

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Objectives Statement of measurable results to be achieved. e.g. “specific increases in earning per share”

Tactics More specific guides to actions that would implement strategies. e.g. “increasing investment in automation”

Policy General guidelines that direct & constrain decision making within a organization. e.g. “promoting from within”

Rules & Procedures

More specific statements that direct decision making. e.g. “hiring employees, rules protecting employees jobs”

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Role of top management in IS planning Recognize IT as an indispensible

resource Understand that IT is a complex

resource Regard IT as owned by the entire

organization Regard ISs as a source for gaining

strategic goals View ISs as a tool to control power04/10/23 13:18 MIS Planning 14

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MIS PLANNING

MIS PLANNING

STRATEGIC PLANNING

STRATEGIC PLANNING

TACTICAL PLANNING

TACTICAL PLANNING

OPERATIONAL PLANNING

OPERATIONAL PLANNING

Enterprise Assessment

Analysis:Organization

Mission,Goals,

Strategies

Enterprise Assessment

Analysis:Organization

Mission,Goals,

Strategies

Environmental Analysis:

Assess IS Environment

Environmental Analysis:

Assess IS Environment

Develop Strategic

InformationSystem

Plan

Develop Strategic

InformationSystem

Plan

Assess Organization’s

Information Requirements

Assess Organization’s

Information Requirements

Assemble Master

Development Plan

Assemble Master

Development Plan

DevelopResourceAllocation

Plan

DevelopResourceAllocation

Plan

DevelopOperational

Plan

DevelopOperational

Plan

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STRATEGIC PLANNINGSTRATEGIC PLANNING

Enterprise Assessment

Analysis:Organization

Mission,Goals,

Strategies- Review strategic organization plan- Identify major

claimant groups and their objectives

- Identify strategic organization initiatives

Enterprise Assessment

Analysis:Organization

Mission,Goals,

Strategies- Review strategic organization plan- Identify major

claimant groups and their objectives

- Identify strategic organization initiatives

Environmental Analysis:

Assess IS Environment -

Strategic IS opportunitiesCurrent business environment

New technologyCurrent applications portfolio

Current IS resourcesStage of IS maturity

Environmental Analysis:

Assess IS Environment -

Strategic IS opportunitiesCurrent business environment

New technologyCurrent applications portfolio

Current IS resourcesStage of IS maturity

Develop Strategic

InformationSystem Plan :

IS Strategies, Mission, and GoalsOverall information architectureResource allocation mechanism

Major applications objectives

Develop Strategic

InformationSystem Plan :

IS Strategies, Mission, and GoalsOverall information architectureResource allocation mechanism

Major applications objectives

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TACTICAL PLANNINGTACTICAL PLANNING

Assess Organization’s

Information Requirements –

Current information needsProjected information

needs

Assess Organization’s

Information Requirements –

Current information needsProjected information

needs

Assemble Master

Development Plan -

IS project definitionProject ranking

Multiyear development schedule

Assemble Master

Development Plan -

IS project definitionProject ranking

Multiyear development schedule

DevelopResourceAllocation

Plan - Hardware planSoftware planPersonnel plan

Telecommunications Network plan Facilities planFinancial plan

DevelopResourceAllocation

Plan - Hardware planSoftware planPersonnel plan

Telecommunications Network plan Facilities planFinancial plan

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OPERATIONAL PLANNING OPERATIONAL PLANNING

DevelopOperational

Plan – Annual operating budgetIndividual project plans

DevelopOperational

Plan – Annual operating budgetIndividual project plans

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MIS Planning Methodology

Business System Planning (BSP) Critical Success Factors (CSF) Strategic Information Planning Nolan stage model of growth

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BSP (IBM)

Business ApplicationBusiness

Application

Business ProcessesBusiness Processes

Business Mission and Objectives

Business Mission and Objectives

Operational Database

Operational Database

Business Data

Business Data

Information System Architecture

Information System Architecture

Top

-Dow

n

Pla

nn

ing

Bott

om

-Up

Im

ple

men

tati

on

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Information Architecture

IA provides a blue print for IT infrastructure in an organization.

It integrates business strategy and IS strategy

What, When, Where, and How

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Information Architecture

IA is develop to meet the following requirements:- Support the information flows

- Facilitate communication between people- Enable management to rethink business strategies

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Weaknesses of BSP Method BSP requires a firm commitment from the top

management and their substantial involvement It requires high degree of IT experience within

the BSP planning team There is a problem of bridging the gap between

top down planning and bottom up implementation

It does not incorporate a software design methodology

It is time consumable methods and effort required for its successful implementation

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CSF (John Rockert)

Gather Individual

Management CSF

Gather Individual

Management CSF

Refine Aggregate Individual

Management CSF

Refine Aggregate Individual

Management CSF

Develop Management Agreement on Company CSF

Develop Management Agreement on Company CSF

Define and Develop Ways to Measure Company CSF

Define and Develop Ways to Measure Company CSF

Define an Information Architecture

Define an Information Architecture

Define an IS Application

Portfolio

Define an IS Application

Portfolio

Define IS Development

Project Priorities

Define IS Development

Project Priorities

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Weaknesses of CSF method It does not define information

architecture CSFs partly reflect a particular

executive’s management styles There is more potential errors in the

process of extracting individual CSFs and combining them into a common set of critical factors for organizational success

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Strategic Information Planning (Arthur Andersen & Co.’s)

Information Technology Opportunitie

s

Data/Application

Plan

Information Technology

Strategy

Implementation Plan

Present Status

Assessment

Technology Plan

Business and

Competitive Assessment

Scope Definition/ Organizatio

n

Organization Plan

Preplanning Strategic Planning

Tactical Planning

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Analytical Process and Systems Approach Defining problems. Identifying causes. Describing alternatives and opportunities. Investigating solutions. Presenting findings, conclusions, and

recommendations. Action Plan

Making decisions. Planning projects. Implementing solution(s).

STRATEGIC PLANNING METHODOLOGY General Approach

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PHASE II – DATAPHASE II – DATADIAGNOSISDIAGNOSIS

PHASE III – STRATEGY PHASE III – STRATEGY FORMULATIONFORMULATION

PHASE IV – IMPLEMENTATION PHASE IV – IMPLEMENTATION PLANNINGPLANNING

OrganizationalInfrastructure

Internal Community

Analysis

Historical Performance Assessment

ManagementEnvironment

SituationalAnalysis

OrganizationalNeeds

AvailableAlternatives

StrategicIssues

MarketingPlan

Funding Plan

StrategicDirection

TacticalPlan

ExternalEnvironment

ExternalEnvironment

Analysis

FutureVision

STRATEGIC PLANNING METHODOLOGY Four Distinct Phases

PHASE I – PHASE I – DATADATA

COLLECTIONCOLLECTION

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Management Environment

Organizations Technology Governance Policies and Procedures

Organizational Infrastructure

Support Infrastructure Applications

External Environment State Government Federal Government External Projects

To Phase II

STRATEGIC PLANNING METHODOLOGY Phase I – Data Collection

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Internal CommunityAnalysis

Strengths Weaknesses

Historical Performance Assessment

External EnvironmentAnalysis

Opportunities Threats

SituationalAnalysis

To Phase III

Issues Options

STRATEGIC PLANNING METHODOLOGY Phase II – Data Diagnosis

From Phase I

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STRATEGIC PLANNING METHODOLOGY Phase III – Strategy Formulation

Organizational Needs Alignment Goals

Strategic Issues

Available Alternatives

Future Vision

To Phase IV

Business Infrastructure Operations/Support Long-Term

To Phase IV

From Phase IV

Standards Flexibility Growth

Requirements Priorities Capabilities

From Phase II

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Marketing Plan

Strategic Direction

Funding Plan

Tactical Plan

Benchmarks Initiatives Priorities Strategies

Projects Resources Budgets Milestones

From Phase III

To Phase III

STRATEGIC PLANNING METHODOLOGYPhase IV – Implementation Planning

From Phase III

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PHASE II – DATAPHASE II – DATADIAGNOSISDIAGNOSIS

PHASE III – STRATEGY PHASE III – STRATEGY FORMULATIONFORMULATION

PHASE IV – IMPLEMENTATION PHASE IV – IMPLEMENTATION PLANNINGPLANNING

OrganizationalInfrastructure

Internal Community

Analysis

Historical Performance Assessment

ManagementEnvironment

SituationalAnalysis

OrganizationalNeeds

AvailableAlternatives

StrategicIssues

MarketingPlan

Funding Plan

StrategicDirection

TacticalPlan

ExternalEnvironment

ExternalEnvironment

Analysis

FutureVision

STRATEGIC PLANNING METHODOLOGY PHASE I – PHASE I –

DATADATACOLLECTIONCOLLECTION

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Challenges in IS Planning Foreseeing the future Difficulty in Communicating between

user and system personnel Ensuring fit between business

strategy and IS strategy Difficulty in developing complex

systems Difficulty in Maintaining IS

Performance

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Make a group of each specialization

Identify all the processes of Finance (for Finance)Marketing (for Marketing)HRM (for HRM)

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Nolan Six Stage Model

Stage1 Initiation

Stage2 Contagio

n

Stage3 Control

Stage4 Integration

Stage5 Data

Administration

Stage6 Maturity

Transition Point

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Nolan Six Stage Model

Technology Shift

Growth Curves

Initial Technology Data Processing Next

Technology Data Resources

Initiation Contagion Control

Initiation Contagion Control

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