72
Enforcement Action Log Education, Police & Justice Severity ratings: Investigation underway Total: 10 Metropolitan Police Service ENF0201053 s17, s45 (advice & assistance (bianket exemptions) I 04/06/2008 and IR) Warning letter sent. Meeting to discuss issues held Open Monitoring to continue, however meeting (Nov 08) was constructive. Six month follow meeting to be held in May 2009 JS

Metropolitan Police 1

Embed Size (px)

Citation preview

Page 1: Metropolitan Police 1

Enf

orce

men

t Act

ion

Log

Education, Police & Justice

Seve

rity

rat

ings

:In

vest

igat

ion

unde

rway

Tot

al:

10

Met

ropo

litan

Pol

ice

Serv

ice

EN

F020

1053

s17,

s45

(ad

vice

& a

ssis

tanc

e (b

iank

et e

xem

ptio

ns)

I 04

/06/

2008

and

IR)

War

ning

le

tter

sent

. Mee

ting

to d

iscu

ss is

sues

hel

dO

pen

Mon

itorin

g to

con

tinue

,ho

wev

er m

eetin

g (N

ov08

) w

as c

onst

ruct

ive.

Six

mon

th fo

llow

mee

ting

to b

e he

ld in

May

200

9

JS

Page 2: Metropolitan Police 1

EN

F081

5027

/05/

2008

07/0

2/20

061

s 17

- a

pplic

atio

n of

addi

tiona

lex

empt

ions

dur

ing

cour

se o

fin

vest

igat

ion

(alm

ost 2

yea

rsla

ter)

. Use

of 3

0 &

21+ 1+

PA

sou

ght t

o ne

ither

conf

irm n

or d

eny

whe

the

info

sou

ght w

as h

eld

Rea

sons

for

refu

sal

prov

ided

in IR

ver

batim

to th

ose

prov

ided

in R

Nfo

r th

e m

ost p

ar. R

Mdi

ffic

ultie

s id

entif

ied

atla

ter

stag

e of

inve

stig

atio

n

Pre

enfo

rcem

ent

actio

n le

tter

04/0

6/08

.C

ase

offc

erdr

afte

d te

xtfo

r O

M o

f O

N

Pre

enfo

rcem

ent

acti6

nlet

ter

04/0

6/08

Pre

enfo

rcem

ent

actio

n le

tter

04/0

6/08

.T

ext d

raft

edfo

r O

Mse

ctio

n of

ON

Page 3: Metropolitan Police 1

ENF08153 127/05/20081 Audit 1188116

Jenn

ySa

nder

sJS

&1~

~mtH

~1t::

:1 M

etro

polit

an P

olic

e

20/1

1/20

071

s45

(IR

) -

RN

1 P

ost G

uida

nce

advi

ses

that

IR c

anta

ke 3

mon

ths

Pre

enfo

rcem

ent

actio

n le

tter

04/0

6/08

Pre

enfo

rcem

ent

actio

n le

tter

04/0

6/08

Page 4: Metropolitan Police 1

Com

plai

nant

I R

efer

ence

I Dat

e of

I D

ate

ofR

eque

stResult of

Com

men

tsC

omm

ents

/issu

esre

ques

tre

fusa

lfo

rlR

IRre

gard

ing

enco

unte

red

notic

epr

oces

sing

duri

ngof

re

uest

investi ation

FS

5008

8977

I 18

/03/

05I 0

1/04

/05

I 19

/04/

05I 1

2/07

/05

I Non

e-R

efus

ed to

pro

vide

proc

ed

u ra

lly

to iea a copy of

fine

.th

e w

ithhe

ld in

fo.

Onl

y di

d so

following IN.

FS

5012

9227

I 07

/02/

0612

6/04

/06

102/

07/0

6I

01/0

8/06

1 L

ate

resp

onse

to in

fo r

eque

st24

/05/

0612

4/05

/06

125/

05/0

6I 2

4/08

/06

I Len

gthy

del

ayto IR

02/0

6/05

\19/

07/0

511

9/03

/06

\21/08/06 1 Late response

09/0

8/05

10/1

0/05

to b

oth

requ

ests

,fa

iled

to d

eal

with

firs

tre

ques

t und

erFO

I. L

engt

hyde

lay

to IR

.F

S50

1697

37 I

08/0

1/07

109/

02/0

711

3/02

/07

I 29

/06/

07 I

Lat

e re

spon

seto

req

uest

.Lengthy delay

to IR.

FS

5010

6800

I 25

/07/

05I 3

0/01

/06

I 20/

10/0

6i N

ever

I Lat

e re

spon

seS

trug

gled

to g

etre

c'd

to r

eque

st. N

ocopy of info-

IR s

een

clas

sed

as 's

ecre

t'.th

ouah

cla

imE

vent

uallv

oos

ted

Page 5: Metropolitan Police 1

to h

ave

done

a fe

w e

xam

ples

.on

e.La

ck o

f co-

op w

ithChanging use

caseworker -

of e

xem

ptio

nsha

ving

to c

hase

& v

ery

poor

resp

onse

s. H

ave

PIT

give

n ac

cess

arau

men

ts.

outside of FOI.

..FS

5009

9861

11/0

4/05

27/0

5/05

07/0

6/05

15/1

2/05

Late

res

pons

eLa

ck o

f res

pons

eto

req

uest

tore

sulte

d in

IN. T

his

'r~'p

.;rre

ques

t and

is tu

rn r

esul

ted

inIR

-an

gry

phon

e ca

llco

mpl

aina

ntfr

om P

A. N

o re

ply

chas

edw

as a

ppar

ent f

rom

several times.

IN, h

owev

er w

hen

. -

Very poor

chas

êdit

.see

ms

to,

PIT

have

be

en lo

st in

~f(

argu

men

ts.

the

post

. The

even

tual

rep

lyanswered an

earl

ier

lette

r ra

ther

than

the

IN it

self

sofu

rthe

r qu

estio

nsha

d to

be

rais

ed!

11FS

5010

1864

20/0

5/05

11/0

8/05

21/0

8/05

20/1

2/05

Lat

eLo

ng d

elay

inre

spon

ses

tore

spon

ding

tore

ques

t and

initi

al r

eque

st fo

rIR

req

uest

.ex

plan

atio

n an

dR

eque

st n

otin

fo. H

ad to

cons

ider

ed in

thre

aten

IN.

Page 6: Metropolitan Police 1

fulL

. Fiv

eB

roug

ht in

two

exem

ptio

nsm

ore

exem

ptio

nsci

ted,

not

(mak

ing

tota

len

ough

clai

med

- s

even

!).

expl

anat

ion

orD

o no

t wis

h to

PIT

giv

en.

prov

ide

info

toIC

O, c

iting

MO

Uas

rea

son-

sect

ions

23

and

24no

w r

elie

d up

on.

See

ms

how

ever

,th

at in

fo is

onl

ym

arke

d 's

ecre

t' or

not m

arke

d at

alL

.T

his

mat

ter

is s

tilve

ry m

uch

ongo

ing

so th

ere

may

be

mor

e to

add

...

r-FS

5009

0852

seve

ral

Not

cle

arN

ot c

lear

Not

cle

arH

ave

(Cas

e in

clud

edat

tem

pted

tom

ore

for

do b

are

demonstration than

min

imum

dire

ct a

ctio

n. W

asra

ther

than

bein

g ha

ndle

d by

assi

stJo

e Iv

atts

, I'v

eco

mpl

aina

ntta

ken

it fa

irly

in a

nyre

cent

ly.)

man

ner.

Diff

eren

t inf

o ha

sR

eque

sts

been

sen

t to

com

pha

ve g

one

rega

rdin

g sa

me

unan

swer

edre

ques

t and

MP

S

Page 7: Metropolitan Police 1

or n

ot b

een

do n

ot s

eem

to b

eco

nsid

ered

able

to e

xpla

in th

is.

under FOI.

Slo

w in

res

pond

ing

to a

ny is

sues

rais

ed, d

o no

tse

em to

kno

w w

hat

they

hav

ere

spon

ded

to a

ndw

hat t

hey

have

not.

Hav

e be

ense

ntcorrespondence by

Joe

in a

n ef

fort

toge

t res

pons

es to

all r

eque

sts

and

none

rec

eive

d. I

have

trie

d ch

asin

gby

tele

phon

e an

ddo

not

rec

eive

cal

lsba

ck.

Upd

ate

(05/

02/0

8)N

igel

Sha

nkst

er a

tM

PS to

ok o

ver

this

mat

ter

and

actu

ally

brou

ght i

t to

aco

nclu

sion

. He

seem

s he

lpfu

l and

will

ng. C

ase

now

clos

ed.

~FS

5016

8043

2 reqs:

21/5

/07

&N

otN

one

Na

Nee

ds to

ask

for

I R-

Page 8: Metropolitan Police 1

17/3

/07

& I

15/

6/07

7/6/

07FS

5012

7256

I 2

4/1/

06 I

10/

2/06

requ

este

d

11/4

/06

I 18/

5/06

FS

5015

3447

I 29

/11/

2006

I 29

/1/2

007

129/

1/20

07 1

7/3/

07

FS

5015

3447

11/

9/06

FS

5017

0141

24/

02/0

7F

S50

1230

37 1

4/02

/200

6

27/9

/06

14/0

3/07

20/0

3/07

- said part

of info

requ

este

dnot held

4/10

/06

22/0

3/07

Not

mad

eon

that

poin

t

5/12

/06

04/0

4/07

Not

mad

eon

that

poin

t

No

issu

e re

20 days & IR

time

20 d

ays

not

com

plie

d w

ith,

IR time

OK

Late

res

pons

eto

req

uest

PA

app

eare

d to

real

ise

it di

d ho

ldre

leva

nt in

fo o

nly

whe

n w

e po

inte

d it

out f

rom

a r

elat

edca

se in

Sep

t 07

Met

ropo

litan

Polic

e

Page 9: Metropolitan Police 1

EN

F020

1053

- T

he M

etro

polit

an P

olic

e Se

rvic

e: P

ositi

on (

t 7 M

ay 2

008

Enf

orce

men

t Log

Ent

ries:

EN

F060

29Ju

l-D

ec 0

610

6985

Chr

isJP

Lr.

Met

ropo

litan

Pol

ice

12/1

0/20

05s4

5 F

aile

dC

ompl

aint

aud

it to

be

Will

iam

sto

offe

r or

unde

rtak

enconduct a

prop

erin

tern

al

..re

view

EN

F071

0621

/08/

2007

8608

9L

isa

JSM

etro

polit

an P

olic

e09

/02/

2005

s1 -

Com

plai

ntA

dshe

adIn

form

atio

nau

dit t

o be

held

, s.4

6un

dert

aken

(Rec

ord

keep

inq)

.

ON's served:

Cas

e R

ef: F

S50

0875

63D

ate:

20/

09/2

006

Publ

ic A

utho

rity

: Met

ropo

litan

Pol

ice

Serv

ice

Sum

mar

y: T

he c

ompl

aina

nt r

eque

sted

det

ails

of p

olic

ies

and

the

indi

vidu

als

resp

onsi

ble

for

thos

e po

licie

s w

ithin

the

publ

ic a

utho

rity.

The

Com

mis

sion

er's

dec

isio

n in

this

mat

ter

is tw

o fo

ld in

that

the

Pub

lic A

utho

rity

has

not d

ealt

with

the

Com

plai

nant

's r

eque

st in

acc

orda

nce

with

Par

t I o

f the

Act

in th

at it

has

faile

d to

com

ply

with

its

oblig

atio

ns u

nder

sec

tion

1 (1

), s

ectio

n 10

and

sec

tion

17. F

urth

er, t

he P

ublic

Aut

horit

y ha

sap

plie

d se

ctio

n 21

and

thei

r ap

plic

atio

n of

this

is in

par

t, up

held

by

the

Com

mis

sion

er a

s he

is s

atis

fied

that

the

polic

ies

are

avai

labl

e bu

t not

the

indi

vidu

als'

nam

es. T

he P

ublic

Aut

horit

y is

req

uire

d by

this

Dec

isio

n N

otic

e to

pro

vide

som

e of

the

info

rmat

ion

requ

este

d (a

s de

taile

d be

low

)w

ithin

35

days

.

Page 10: Metropolitan Police 1

Section of ActlEIR & Finding: FOI 1 - Complaint Upheld, FOI 21 - Complaint Partly Upheld, FOI 17 - Complaint Upheld

Vie

w P

DF

of D

ecis

ion

Not

ice

FS

5008

7563

Cas

e R

ef: F

S50

0873

66D

ate:

22/

01/2

007

Publ

ic A

utho

rity

: Met

ropo

litan

Pol

ice

Serv

ice

Sum

mar

y: T

he c

ompl

aina

nt s

ubm

itted

a r

eque

st to

the

publ

ic a

utho

rity

for

info

rmat

ion

rela

ting

to a

n in

vest

igat

ion

unde

rtak

en in

the

early

199

0sin

to a

llega

tions

of c

orru

ptio

n by

em

ploy

ees

of a

loca

l cou

nciL

. The

pub

lic a

utho

rity

advi

sed

the

com

plai

nant

that

alth

ough

its

reco

rds

conf

irmed

that

a fi

le r

elat

ing

to th

is in

vest

igat

ion

had

once

bee

n he

ld, d

ue to

the

time

that

had

ela

psed

sin

ce th

e in

vest

igat

ion

took

pla

ce th

is fi

le h

ad s

ince

been

wee

ded

or d

estr

oyed

. Hav

ing

cons

ider

ed th

e in

form

atio

n av

aila

ble

the

Com

mis

sion

er is

sat

isfie

d th

at th

e in

form

atio

n re

ques

ted

by th

eco

mpl

aina

nt is

no

long

er h

eld

by th

e pu

blic

aut

horit

y.Section of ActlEIR & Finding: FOl1 - Complaint Not upheld, FOI 14 - Complaint Upheld

Vie

w P

DF

of D

ecis

ion

Not

ice

FS

5008

7366

Cas

e R

ef: F

S50

0889

77D

ate:

08/

01/2

008

Publ

ic A

utho

rity

: Met

ropo

litan

Pol

ice

Serv

ice

Sum

mar

y: T

he c

ompl

aina

nt r

eque

sted

the

agre

emen

t lea

ding

to th

e re

inst

atem

ent f

ollo

win

g su

spen

sio.

Q.~

of a

sen

ior

offic

er a

t the

pub

licau

thor

ity. T

he p

ublic

aut

horit

y w

ithhe

ld th

is, c

iting

sec

tions

38

(hea

lth a

nd s

afet

y), 4

0 (p

erso

nal i

nfor

mat

ion)

and

41

(info

rmat

ion

prov

ided

inco

nfid

ence

). F

ollo

win

g th

e in

terv

entio

n of

the

Com

mis

sion

er, t

he p

ublic

aut

horit

y dr

oppe

d its

cla

im th

at s

ectio

n 38

app

lied.

The

Com

mis

sion

erfin

ds th

at th

e ex

empt

ion

prov

ided

by

sect

ion

40(2

) is

not

eng

aged

as,

whi

lst t

he in

form

atio

n in

que

stio

n do

es c

onst

itute

per

sona

l inf

orm

atio

n, it

sdi

sclo

sure

wou

ld n

ot b

reac

h th

e da

ta p

rote

ctio

n pr

inci

ples

. The

Com

mis

sion

er a

lso

finds

that

the

exem

ptio

n pr

ovid

ed b

y se

ctio

n 41

is n

oten

gage

d as

the

info

rmat

ion

in q

uest

ion

was

not

pro

vide

d to

the

publ

ic a

utho

rity

from

a th

ird p

arty

. The

pub

lic a

utho

rity

is r

equi

red

to d

iscl

ose

the

info

rmat

ion

initi

ally

with

held

. Thi

s de

cisi

on n

otic

e is

cur

rent

ly u

nder

app

eal t

o th

e In

form

atio

n T

ribun

aL.

Section of ActlEIR & Finding: FOI 1 - Complaint Upheld, FOI 40 - Complaint Upheld, FOI 41 - Complaint Upheld

Vie

w P

DF

of D

ecis

ion

Not

ice

FS

5008

8977

Pub

licat

ion

sche

me

- N

o re

cord

ed e

ntry

on

CM

EH

, how

ever

like

ly to

hav

e ad

opte

d th

e A

CP

O m

odeL

. Rec

eipt

of d

ecla

ratio

n -

W30

0798

4 on

inte

rim s

yste

m

Page 11: Metropolitan Police 1

CM

E

H C

ases

: Pos

ition

08_

05_0

8.

Sea

rch

crite

ria: s

50 c

ases

I 01

Jan

07

- 08

May

08

-F

S50

1461

76 I

26 A

pril

2006

Unk

now

nU

nkno

wn

I Unk

now

n. 1 st request unclear

x -

Insu

ffic

ient

info

on

file.

22 M

ay20

06

· 2nd

req

uest

cle

arly

req

uest

s in

form

atio

n

· MPS

res

pons

e ap

pear

s to

be

date

d th

e 13

Jul

y20

06D

elay

s pr

e-gu

idan

ce

· Ext

ensi

ons

for

the

time

to r

espo

nd a

re s

ent o

n th

e27

Jun

e, 1

8 S

epte

mbe

r an

d th

e 2

Nov

embe

r 20

06(p

re g

uida

nce)

FS50

1466

7821 Se

ptem

ber

2006

10 A

pril

2007

Unk

now

nU

nkno

wn

· MPS

cla

im th

at r

eque

st w

as n

ot r

ecei

ved

until

the

ieo

forw

arde

d it

x ~

Insu

ffic

ient

info

on

file.

Page 12: Metropolitan Police 1

-FS

5014

8975

02 J

une

2005

19 J

uly

2005

19 M

arch

2006

21 A

ugus

t20

06. s10 delay

./ - however,

furt

her

case

prog

ress

ion

need

ed09

Aug

ust

2005

- a

lso

requ

est f

orIR

?

10 O

ctob

er20

05-

resp

onse

toIR

?

. IR delay (pre-guidance)

. s17 - RN of 19 July inadequate

· Despite initial acknowledgements to comp

expl

aini

ng th

at th

e m

atte

r w

ould

be

deal

t with

unde

r F

OIA

, the

res

pons

e ex

plai

ns th

at th

e m

atte

rha

s be

en h

andl

ed o

utsi

de o

f the

Act

and

that

the

MP

S a

re u

nwill

ng to

rel

ease

the

info

. Thi

sam

ount

s to

an

insu

ffici

ent R

N

· Som

e co

nfus

ion

surr

ound

ing

num

ber

of r

eque

sts!

RN

's !

IR's

;. w

e ap

pear

to h

ave

cont

ribu

ted

to th

is

- - --

~ -- "-

19 January 121 January I Unknown

FS

5015

0414

I 20

07 2

007

Unk

now

n· s17 - insufficient RN - application of exemptions

not e

xpla

ined

! no

IR

det

ails

sup

plie

d./

- in

res

pect

of r

efus

al o

nly

Page 13: Metropolitan Police 1

..FS

5015

3447

29 Nov

embe

r20

06

29 J

anua

ry20

0729

Jan

uary

I 7

Mar

ch2007 2007

. s10

· Delay in responding as documents requested

cont

aine

d in

an

off-

site

arc

hive

(14

Dec

06)

· Complaint procedure (RN of 29 Jan 07) advises

that

'In

all p

ossi

ble

circ

umst

ance

s th

e M

PS

wil

aim

to r

espo

nd to

you

r co

mpl

aint

with

in th

ree

mon

ths.

'

· Some information released on review

( 7.

Mar

07)

)~· I

nade

quat

e IR

- d

id n

ot a

ddre

ss a

pplic

atio

n of

exem

ptio

ns (

7 M

ar 0

7)

./ -

in r

espe

ctof

del

ay a

ndIR

.· Application of blanket exemptions?

FS50

1543

4911 Se

ptem

ber

2006

27 Sept

embe

r20

06

4 O

ctob

er20

065 D

ecem

ber

2006

· IR very limited however - as MPS have opted to

neith

er c

onfir

m o

r de

ny it

cou

ld b

e ar

gued

that

itw

ould

be

diffi

cult

to p

rovi

de m

ore

deta

il,"

i"" .fj

· RN

lim

ited

- po

ssib

ly f

or s

imila

r re

ason

s.~

:~g:

x -

furt

her

inve

stig

atio

non applicabilty of

exem

ptio

nsne

eded

,pa

rtic

ular

ly in

resp

ect o

fw

heth

er th

e

Page 14: Metropolitan Police 1

have

bee

napplied as a

'bla

nket

' and

on th

esu

itabi

lity

ofs4

0 as

the

subj

ect o

f the

requ

est i

sde

ceas

ed

FS

5015

7859

I 18 N

ovem

ber

2006

Unk

now

n18 I Unknown

Dec

embe

r20

06

· MPS

cla

im th

at th

ey h

ave

no r

ecor

d of

req

uest

-fo

llow

ing

the

ie's

inte

rven

tion,

it s

eem

s th

at th

ere

ques

t was

pro

cess

ed u

nder

DP

A

x -

Insu

ffic

ient

info

on

file.

. s10

./ -

in r

espe

ctof

del

ayF

S50

1677

18 I

10 M

ay20

07U

nkno

wn

Unk

now

nU

nkno

wn

· Sta

ff le

ave

cite

d as

a r

easo

n fo

r de

lay

· Req

uest

app

ears

to h

ave

been

mad

e by

a s

taff

mem

ber

and

this

may

hav

e in

fluen

ced

the

way

inw

hich

it w

as h

andl

ed

Page 15: Metropolitan Police 1

..F

S50

1680

43 I

17 M

arch

2007

21 M

ay20

077

June

2007

Unk

now

n· Chain of correspondence - (chronology of IR's &

RN

's in

par

ticul

ar)

is m

uddl

ed

· See related case FS50170141

x -

Insu

ffic

ient

info

on

file.

FS

5016

9014

I 30

Mar

ch20

0723

May

2007

31 M

ay20

0712

Jun

e20

07· A

ppea

r to

hav

e ca

rrie

d ou

t PIT

in r

elat

ion

to th

ird

part

y pe

rson

al d

ata

(RN

of 2

3 M

ay 2

007)

· Hav

e pr

ovid

ed a

dvic

e an

d as

sist

ance

(R

N o

f 23

M~

y 20

07)

x - no

subs

tant

ive

issu

es

.. I FS50169737

8 Ja

nuar

y20

079

Feb

ruar

y20

0713 Fe

brua

ry20

07

29 J

une

2007

· Del

ay in

con

duct

ing

IR (

part

of

whi

ch is

pos

tgu

idan

ce)

· RN

lim

ited

- ho

wev

er th

e de

cisi

on to

nei

ther

conf

irm o

r de

ny m

ay b

e a

fact

or in

this

· IR

uph

olds

ori

gina

l dec

isio

n de

spite

com

plai

nant

sas

sert

ions

that

som

e of

the

info

rmat

ion

is a

lread

yin

the

publ

ic d

omai

n

./ -

in r

espe

ctof

IR

del

ay.

Inve

stig

atio

nm

ay s

hed

mor

e lig

ht o

nth

eap

plic

abili

ty o

fex

empt

ions

Iin

fo a

lread

yav

aila

ble

inthe public

dom

ain

Page 16: Metropolitan Police 1

-I F

S50

1698

991

Unk

now

nI

Unk

now

n11

9 Ju

neI

Und

ated

I

.IR

uph

olds

dec

isio

n to

nei

ther

con

firm

or

deny

I X

-20

07In

suff

icie

ntin

fo o

n fil

e.

--FS

5017

0141

24 February

14 M

arch

22 M

arch

Unk

now

n.

Not

cle

ar w

heth

er IR

has

bee

n co

nduc

ted

X -

2007

2007

2007

IIn

suff

icie

nt

I inf

o on

file

.I

-FS

5017

0294

22 M

ay19

Jul

yU

nkno

wn

Unk

now

n.

Sev

eral

exe

mpt

ions

app

ear

to h

ave

been

app

lied,

2007

2007

'with

no

expl

anat

ion

as to

why

- v

ery

mud

dled

RN

./ -

in r

espe

ctw

hich

doe

s no

t ref

lect

fully

the

requ

irem

ents

of

,'.of

s10

del

ays1

7an

d R

N

.s10 delay

.FS

5017

0381

1 M

ay 2

007

18 M

ay23

Apr

il24

Jul

y.

Part

of

requ

est p

roce

ssed

sep

arat

ely

unde

r D

PA-

X -

and

othe

rs20

0720

07 a

nd a

2007

the

RN

app

ears

to im

ply

that

all

of th

e re

ques

ted

corr

espo

nden

ther

eaft

er?

num

ber

ofin

fo w

ill b

e de

alt w

ith a

s a

SA

R -

how

ever

som

e of

ce o

n fil

etim

esth

e in

fo, s

uch

as th

e co

st o

f the

inqu

iry e

tcun

clea

rth

erea

fter

appe

ars

to b

e F

OIA

.E

mai

l of 5

Jun

e 20

07 a

dvis

es 'T

he M

PS

ende

avou

r to

res

pond

to F

OIA

app

eals

with

in 3

mon

ths'

.

Page 17: Metropolitan Police 1

. IR declines to confirm or deny in respect of

Section 40, Section 30 and Section 31

. Very muddled chronology of correspondence

. MPS

rep

ly in

res

pect

of

SAR

sug

gest

s th

at s

ome

of th

e in

fo r

eque

sted

is n

ot p

erso

nal d

ata,

and

this

appe

ar to

con

trad

ict e

arlie

r re

spon

ses

FS50

1726

92I

16

June

110

Aug

ust

i 26

June

I U

nkno

wn

'i ·

MP

S' i

nitia

l res

pons

e of

the

20 J

une

2007

app

-ear

sX

-"

,20

0720

0720

07?

to s

uppl

y th

e co

mpl

aina

nt w

ith fo

rms

for

his

corr

espo

nden

com

plet

ion

but d

oes

not a

ddre

ss th

e re

ques

titse

lfce

on

file

uncl

ear

i

.V

ery

mud

dled

cas

e

.FS

5017

3912

6 Ju

ly 2

007

Unk

now

nU

nkno

wn

Unk

now

n.

Pos

sibl

e no

n-re

spon

seX

-In

suff

icie

ntin

fo o

n fil

e.

..FS

5017

4492

16 J

uly

2007

14 A

ugus

t20

072 7

September September

2007 2007

.C

ompl

aina

nt d

irect

ed to

sub

mit

a S

AR

in r

espe

ctof

par

t of t

he r

eque

st -

how

ever

it a

ppea

rs th

at th

eM

PS

hav

e al

so a

dopt

ed to

nei

ther

con

firm

or

deny

whe

ther

info

rmat

ion

is h

eld

X -

no

subs

tant

ive

issu

es

Page 18: Metropolitan Police 1

· IR

uph

olds

ori

gina

l dec

isio

n -

appe

ars

to m

ake

adi

stin

ctio

n be

twee

n re

leas

e to

the

'wor

ld' a

nd to

the

com

plai

nant

in r

espe

ct o

f the

SA

R r

oute

· Complainant was advised by IC to exhaust SAR

__ I FS50176308

· RN

adv

ises

com

plai

nant

to s

ubm

it a

SAR

24 J

uly

2007

26 J

uly

2007

26 J

uly

2007

Unk

now

n

· In

the

IC's

opi

nion

the

info

rmat

ion

requ

este

d w

asno

t per

sona

l dat

a an

d as

suc

h th

e re

spon

ses

prov

ided

wer

e in

suffi

cien

t

· The

com

plai

nant

s le

tter

of th

e 26

Jul

y 20

07 s

houl

dha

ve tr

igge

red

an in

tern

al r

evie

w

./ - in

respect of

SAR

conf

usio

n

~i FS50178276

18 J

uly

2007

2 A

ugus

t20

078

Aug

ust

2007

18 Sept

embe

r20

07

· RN

lim

ited,

how

ever

like

ly to

be

due

to th

e M

PS'

deci

sion

to n

eith

er c

onfir

m o

r de

ny

· Com

plai

nant

s re

ques

t for

IR

cha

lleng

es th

ede

cisi

on to

nei

ther

con

firm

or

deny

on

the

basi

sth

at th

e ex

iste

nce

of th

e in

form

atio

n is

alre

ady

know

n pu

blic

ly

x - no

subs

tant

ive

issu

es.

Inve

stig

atio

nre

quire

d to

dete

rmin

eap

plic

abili

ty o

fex

empt

ions

Page 19: Metropolitan Police 1

· The

IR

rep

lies

stat

ing

the

fact

that

the

exis

tenc

e of

the

info

rmat

ion

is p

ublic

ly k

now

n do

es n

otne

cess

arily

mea

n it

is h

eld

by th

e M

PS

..F

S50

1784

67 I

17 A

ugus

t20

07U

nkno

wn

Unk

now

nU

nkno

wn

. Alleged s10

x -

Insu

ffic

ient

info

on

file.

..FS

5017

9851

22 M

ay20

0726

Jul

y20

0731

Jul

y20

0,&

¡

Unk

now

n· R

eque

st m

ade

to a

pol

ice

stàt

ion

- re

spon

se s

ent

from

the

'Sut

ton

Par

tner

ship

' - a

dvis

ed th

at in

fow

as n

ot h

eld

by P

olic

e an

d th

at th

e re

spon

se h

adbe

en fo

rwar

ded

to th

e C

ounc

il

x - no

subs

tant

ive

issu

es.

. Possible inappropriate transferral of request in

term

s of

kee

ping

the

com

plai

nant

info

rmed

, and

failu

re to

rec

ogni

se a

req

uest

for

revi

ew b

ut b

oth

are

min

or is

sues

in th

e co

ntex

t of t

his

com

plai

nt

.F

S50

1856

87 I

27 A

pril

2007

28 J

une

2007

30 J

uly

2007

7 Sept

embe

r20

07

. s10

./ -

in r

espe

ctof

s10

and

IRde

lay

. Delayed IR (post guidance)

Page 20: Metropolitan Police 1

-I

FS50

1860

40I

15 M

arch

118

May

116 August 18 October

I

.C

larif

icat

ion

soug

ht o

n th

e 30

Mar

ch -

dat

es o

n20

0720

072007 2007

whi

ch th

is w

as p

rovi

ded

uncl

ear

and

as s

uch,

it is

./ -

in r

espe

ctdi

fficu

lt to

ass

es w

heth

er th

e M

PS

bre

ache

d s

10of

IR

del

ay

.D

elay

in p

rovi

ding

IR (

post

gui

danc

e)

-FS

5018

6880

26 A

pril

25 M

ayU

nkno

wn

Unk

now

n.

Insu

ffici

ent i

nfor

mat

ion

on fi

leI

X -

2007

2007

Insu

ffic

ient

info

on

file.

..i F

S501

8690

111

4U

nkno

wn

Unk

now

nU

nkno

wn

.M

PS

con

tend

that

the

requ

est w

as n

ot r

ecei

ved

X -

Nov

embe

rIn

suff

icie

nt20

07in

fo o

n fil

e.

..FS

5018

8116

2015

Jan

uary

Unk

now

nU

nkno

wn

.M

PS

see

k cl

arifi

catio

n on

the

23 N

ovem

ber

2007

X -

Nov

embe

r20

08In

suff

icie

nt20

07.

The

info

rmat

ion

was

rel

ease

d to

the

com

plai

nant

,in

fo o

n fil

e.bu

t dat

e on

whi

ch c

larif

icat

ion

was

sub

mitt

ed is

uncl

ear

Page 21: Metropolitan Police 1

-I F

S50

1905

2211

4 A

ugus

tI ~

ePte

mbe

r

217

Janu

ary

.N

o at

tem

pt to

offe

r ad

vice

and

ass

ista

nce

inv"

- in

res

pect

2007

Nov

embe

r20

07re

spec

t of

the

appl

icat

ion

of s

12

(see

ref

usal

of

the

of s

16/ s

4520

0720

074

Sept

embe

r)A

&A

FS50

1906

6818

Oct

ober

1215

17 J

anua

ry.

Del

ayed

IR (

post

gui

danc

e)

Iv"

- in

res

pect

2007

Nov

embe

rN

ovem

ber

2008

of IR

del

ay20

0720

07

FS50

1999

25U

nkno

wn

07 March

23U

nkno

wn

.In

suffi

cien

t inf

orm

atio

n on

file

2008

Febr

uary

I X

-'.' i

2008

,-~l

Insu

ffic

ient

info

on

file.

Page 22: Metropolitan Police 1

Cas

es p

reda

ting

01 J

an 2

007

take

n fr

om T

eam

2's

issu

e lo

g

FS50

0889

77I

18 M

arch

I 01

Apr

ilI

01 a

nd12

Jul

y.

IR d

elay

(pr

e-da

tes

guid

ance

)1.

/ - in

res

pect

2005

2005

agai

n on

2007

of IN

19 April

.IN

issu

ed fo

llow

ing

refu

sal t

o pr

ovid

e IC

O w

ith20

05w

ithhe

ld in

form

atio

n (1

Aug

ust 2

007)

(fol

low

ing

mee

ting)

II

.R

N is

lim

ited,

how

ever

rel

ativ

ely

early

day

s in

resp

ect o

f the

Act

's im

plem

enta

tion

.IR

ext

rem

ely

limite

d an

d as

a r

esul

t not

conv

ersa

nt w

ith th

e s4

5 C

ode

.D

N is

sued

- fi

nds

in b

reac

h of

sec

tions

1 (

1) (

a) -

subj

ect t

o an

app

eal

..FS

5012

9227

07 February

26 A

pril

2 July

1 A

ugus

t.

s10 delay

.. -

in r

espe

ct20

0620

0620

0620

06ofs10, s17

.D

elay

s in

res

pond

ing

to IC

O I

diffi

culti

es in

and

dela

ys in

cont

actin

g M

PS

(se

e le

tter

of 1

6 Ja

nuar

y 20

08)

resp

ondi

ng to

ICO

.E

xem

ptio

ns in

trod

uced

dur

ing

inve

stig

atio

n,therefore a breach of s17 (1) (see em

ail o

f the

24

January 2008)

Page 23: Metropolitan Police 1

FS50

1392

1524

May

24 M

ay25

May

24 A

ugus

t.

IR d

elay

(pr

e-gu

idan

ce)

-/ -

in r

espe

ct20

0620

0620

0620

06of

s17

.R

efus

al o

f the

24

May

fails

to m

eet t

here

quire

men

ts o

f s17

(no

app

eal r

ight

s/po

orex

plan

atio

n of

exe

mpt

ions

)

Page 24: Metropolitan Police 1

FS50

1068

0025

Jul

y20

0530

Jan

uary

2006

Var

ious

Unk

now

n.

Alth

ough

ref

usal

was

pro

vide

d on

the

30 J

anua

ry20

06, M

PS

did

invi

te th

e co

mpl

aina

nt to

vie

w th

edo

cum

enta

tion

prov

ided

that

an

unde

rtak

ing

not t

odi

sclo

se c

erta

in p

arts

of t

he in

form

atio

n w

assi

gned

(le

tter

of th

e 31

Aug

ust 2

005)

· In connection with the above, MPS provided a

form

for

the

com

plai

nant

to s

ign

whi

ch m

ade

refe

renc

e to

info

rmat

ion

whi

ch is

exe

mpt

und

ers3

1 an

d s3

8 of

the

Act

· A r

eque

st f

or r

evie

w is

sub

mitt

ed o

n th

e 22

Sept

embe

r 20

05 in

rel

atio

n to

the

unde

rtak

ing

-th

is s

houl

d ha

ve b

een

deal

t with

und

er s

45

· A s

econ

d re

ques

t for

rev

iew

is s

ent o

n th

e 21

December 2005

· A th

ird

requ

est f

or r

evie

w is

sub

mitt

ed o

n th

e 19

Oct

ober

200

6

· Mat

eria

l sou

ght i

s ov

er 1

00 y

ears

old

and

as

such

,some of

the

exem

ptio

ns c

ited

(s31

) ca

nnot

app

ly

· Refusal of 30 January 2006 contains limited PIT

argu

men

ts

· Co-

oper

atio

n of

MPS

dur

ing

inve

stig

atio

n po

or

· Num

erou

s ad

ditio

nal e

xem

ptio

ns a

dded

dur

ing

cour

se o

f inv

estig

atio

n

-/ -

in r

espe

ctof

s10

, s17

,s4

5 an

dre

stri

ctiv

eap

proa

ch

Page 25: Metropolitan Police 1

õQ) -0.1'C/ ..Q) C/.. -c: 0.- ..I C/ LO" \t ""~ 0 C/

c:Q)0.

Q) .0.. c:.. ro.9 C/"0 roQ) c:C/ 0ro:; .-Q) ro I'- c: 0~ 0)0C/ ïñ Nro Q) Q)~ "0 §c: .$ -:.Q ';'0ro c: NE'- Q).. ~ ..o 0..\t - \t.!:.E 0..Q) .. Q).. c: .... ro ..\t c: Q)O'm '-Q) 0. "E

E E 0000(f ü ~

.

"0Q)Õ::"0c:oü..oc:C/

~0:

Q)C/

~ r5Q) C/

ã; £C/ \t

C/ 0Q) 0)tó .!:E -gz roo ....¡t 0ro 0-0 0.Q) ên.. a.:: ~o Q)c: ..o +-

15£Q) C/C/ Q)~ 0O c:~Q) Q).. \t

I- ~

;:ro~LOoQ)..+-c: .-o "0"0 2Q) .-"0 Üc: c:Q) .QX Õ.Q) EQ) Q)C/ Xc: Q)o 0g- c:~ .... ~.E ~Q) 0E ..~ ..'-LO00.. 0C/ N

.

Q)....0)c:c:o0...C/o0.Õ1i8o.."0.~0.0.ro 0)co .!(' "0C/ "0"0 Q)c: ~ro -.. ~c; e.

I-a."0Q)+-'Ë:.roC/

~..ooa.

.

..oo0.~Q);:0:

.

Q)..+-

;:ro

ID"00:

Q)"0ïñ..::oC/

~C/:.+-o+-Q)

ê Q)o ro0. 0C/ C/Q) Q).. Ei :;

"0 "0Q) Q):: :i~ "Ë"- ..z ~

roE...Ec:

õ..::C/

~roC/ro"0Q)C/oÕC/i5C/

~o c:1: 0.- :¡Q) ::E 0o C/(f ~

.

c:.:. .

..Q).0EQ) LOÜO

LO Q) 0.. 0 N

0)c:o... .

Q)c: LO

:: 0 '.-: 0I' N,

;:ro~ LO0I' 0NN

'Co.LO.: 0.. 0.. N

..coco0)0)ooLO(fLL

.~.

Page 26: Metropolitan Police 1

-FS

5010

1864

20 M

ay11

Aug

ust

21 A

ugus

t20

.s1

0./

- in

res

pect

2005

2005

2005

Dec

embe

rof

s10

, s17

,20

05.

IR d

elay

(pr

e-gu

idan

ce)

s45

.IN

thre

aten

ed

.s1

7 -

poor

ref

usal

, lac

k of

exp

lana

tion

for

PIT

give

n th

e nu

mbe

r of

exe

mpt

ions

cite

d. D

oesn

'tap

pear

to c

onsi

der

the

requ

est i

n its

ent

irety

.M

PS

rep

ly o

f the

11

Oct

ober

200

5 ap

pear

s to

have

ove

rlook

ed th

e IR

ele

men

t of t

heco

mpl

aina

nts

refu

sal

, ,_.

~.

IR d

oes

little

to s

ugge

st th

at a

trul

y fr

esh

~ ..-

cons

ider

atio

n of

mat

ters

was

und

erta

ken

.A

dditi

onal

exe

mpt

ions

app

lied

durin

g co

urse

of

inve

stig

atio

n -

relu

ctan

ce to

pro

vide

ICO

with

all

of th

e w

ithhe

ld in

form

atio

n

Page 27: Metropolitan Police 1

-.FS

5009

0852

Var

ious

Unk

now

nU

nkno

wn

Unk

now

n.

Initi

al r

espo

nse

from

MP

S (

09 S

epte

mbe

r 20

05)

-..

- in

res

pect

(inc

ludi

ng 7

advi

ses

that

'The

issu

es y

ou r

aise

are

not

cov

ered

of m

uddl

edSe

ptem

ber

by F

OIA

're

spon

ses

2005

).

MP

S a

ppea

rs to

hav

e m

uddl

ed r

espo

nses

and

isun

clea

r on

wha

t inf

orm

atio

n ha

s al

read

y be

enpr

ovid

ed. I

n m

itiga

tion,

it s

eem

s th

at th

e re

ques

tsth

emse

lves

wer

e fa

irly

conf

usin

g (4

7 re

ques

ts in

tota

l, su

bmitt

ed a

t var

ious

tim

es)

-FS

5012

7256

Num

erou

s2

Feb

ruar

y11

Apr

il18

May

.M

PS

res

pons

e ad

vise

s th

at in

fo n

ot h

eld

'as

may

'"..

- in

res

pect

(inc

ludi

ng20

0620

0620

06ha

ve b

een

dest

roye

d'of

s46

24 J

anua

ry20

06)

.M

PS

app

ear

to h

ave

soug

ht c

larif

icat

ion

via

the

iea from the complainant. This occurred during

the

inve

stig

atio

n an

d ar

guab

ly s

houl

d ha

ve b

een

carr

ied

out f

rom

the

outs

et

.S

ugge

stio

n of

rec

ord

man

agem

ent d

iffic

ultie

s(le

tters

of t

he 2

& 7

Apr

il 20

08)

- no

cen

tral

ised

reco

rds

for

hist

oric

al r

ecor

ds?

(lette

r of

18

Apr

il20

08)

.R

eluc

tanc

e to

pro

vide

iea

with

rel

evan

t inf

o, a

ssu

gges

ted

in p

revi

ous

case

s

iI

i

Page 28: Metropolitan Police 1

-FS

5012

3037

14 F

ebru

ary

Unk

now

nU

nkno

wn

Unk

now

nIr

rele

vant

- c

ase

conc

erns

the

Met

ropo

litan

Pol

ice

N/A

2006

Aut

hori

ty, a

lthou

gh th

ere

may

be

issu

es in

res

pect

of

the

corr

ect t

rans

ferr

al o

f req

uest

s

Cla

rifi

catio

n re

quir

ed:

Leng

th o

f com

plai

nt p

roce

dure

(R

osen

baum

com

plai

nt a

nd o

ther

s)

Page 29: Metropolitan Police 1

ENF0201053 - The Metropolitan Police Service (MPS) -

Recommendation for progression of case

Cases considered:

2 Enforcement Log entries (1069851'86089) - both relate to requests from2005 í30 cases received from 01 January 2007 to 08 May 2008 (including thosefalling within this date range from the Team 2 issue log)

9 cases from Team 2 issues log which predate the above

Total: 41* (one of which relates to MPA but is included on account of thepossible transferral of request issues)

* this does not represent the total number of complaints received about theMPS (approx 61 s50 cases)

Patterns arising i notable points:

s 10 breaches

4 3 3 o

148975 -.- 129227 __ 167718--

146176 --. 170294--106800 -.. 153447 -

99861-'- 185687 --101864 -.087563-"(ON issued)

Page 30: Metropolitan Police 1

517

· Poor explanation of application of exemptions in the context of theinformation withheld (148975 _2005 /150414__ 2007)

. Poor PIT's (099861__ 2005)

. Extension of time to respond to request without explaining which

exemption is applicable (17 (1)) (146176'-2006)

. Application of blanket exemptions - particularly s24 (national security),s30 (investigations), s31 (law enforcement), s38 (health and safety). Inone case (10680~2005) s31 was applied to informationwhich was over 100 years old, in another s38 was applied to the cost ofpostponing the Royal Wedding (099861_2005)

. Introduction of additional exemptions during investigation ( 129227~006)545

. IR's do not appear to take a truly fresh look at matters, although in

mitigation there are examples of information which has been releasedon review (153447 2006)

. Examples of requests dealt with outside the Act's parameters (14897572005 / 170381_(OPA) 2007/ 174492_(OPA)

2007/176308 (OPA) 2007/106800 2005)

. Post guidance IR delays: 4

169737 13Feb07 29 June 07 90 days + Partly post¡ .. guidance2007).

185687 30 July 07 7 Sept 07 29 days Need to: . determine2007) whether

extensionjustified

Page 31: Metropolitan Police 1

186040(_ 16 Aug 07 8 act 07 38 days Need to2007) determine

whetherextensionjustified

190668 15 Nov 07 17 Jan 08 40 days Need to- (allowing for determine2007) bank whether

holidays) extensionjustified

s46

· Delays in responding due to inform~tion held in off-site archives(153447 2006)

. Some difficulties in determining the fate of historical information(127256 m ; 2006)

. Record keeping raised as an issue within CEAF (86089 2005)

Relationship with ICO

. IN's issued or threatened in various cases (88977

101864. 2005)2005/

· Numerous instances of questioning why ICO required to see withheldinformation

Conclusions:

The most notable characteristic of MPS' responses is the application ofstringent exemptions, some of which appear to have been applied in a blanketmanner. Whilst there is certainly room for improvement in this respect, this issomething that could be approached informally at the present time. Such anapproach is supported by the need to ensure that we fully understand thesensitivities of the information the MPS holds before drawing furtherconclusions from the use of exemptions.

In respect of the procedural failings, there is room for improvement in respectof refusal notices, but I am not particularly concerned about the MPS'adherence to section 10 at present.

There is also scope to for the MPS to develop their approach to internal

Page 32: Metropolitan Police 1

reviews. At present they are failing to demonstrate that they are taking a trulyfresh consideration of matters. Additionally, their current complaint proceduredoes not appear to have adopted the timescales recommended by theCommissioner.

In respect of MPS' relationship with the ICO, there is scope for a morepositive relationship between the two parties - however given our experiencewith other PA's I'm not overly concerned that it departs significantly from thenorm.

Finally, the MPS have suggested that there is a problem with the handling ofrequests on account of the un-centralised process. The MPS appear receptiveto the ICO's advice on this issue - see email of 06 February 2008 from DW toJPL.

Recommendation:

That the Enforcement Team approaches MPS on an informal basis tohighlight the following concerns:

o Refusal Notices (o Timescales for IR's I Reconsideration of issues at IRo Use of blanket exemptions

Should the informal approach fail to elicit an appropriate response, formalaction may be considered.

Date I Officer: 13 May 2008 - Jo Stones, FOI Enforcement Officer

Page 33: Metropolitan Police 1

Page 1 of 1

From: Joanne StonesSent: 13 May 2008 16:58

To: Jo Pedder

Subject: The Met

Hi Jo,

Just to let you know the reference for the MPS Enforcement case: ENF0201053.

I'll be in touch once the informal letter to them is drafted and send you a copy. I've agreed with J-P that themain topics it will cover are as follows:

Refusal Notices

Timescales for IRs / Reconsideration of issues at IRApparent use of blanket exemptions

Please don't hesitate to contact me if you would like to discuss further

Jo

5344

fie://C:\temp\(Ref. ENF0201053) .html 01/0412009

Page 34: Metropolitan Police 1

Page 1 of2

From: Joanne Stonessent: 27 May 2008 13:39

To: Jo Pedder

Subject: The Met - Enforcement Letter

HiJo,

Attached is a draft of the letter I'm planning to send out to the Met later this week. As it references a number of caseswhich are still under investigation, I thought it may be helpful for you to see it.

The letter covers the following issues arising from the MPS' handling of requests:

Explanation of the application of exemptions is limited or generic (including reference to the duty to confirm ordeny)Application of additional exemptions during the course of investigationTimescale for internal reviewsReconsideration of issues at review

Although the number of issues covered is relatively small, they are novel and the need to include examples has resultedin a rather lengthy letter. The cases used as examples within the letter are listed in the table below,

If you (or anyone else on your team) would like an explanation as to why a particular case has been included or moregeneral detials about our approach feel free to give me a shout.

Hope this if helpfuL.

Jo

5344

Case / Complainant Offcer \ ,Status

" ' "

FS50106800 - Carolyn "owes Open

FS50170294 - Helen Jarman Closed

0FS50150414 - Aaminah Khan Closed

,

FS50154349 - FOI Team 2 Open.FS50169737 - FOI Team 2 . ,Open

","

FS50129227 - Elizabeth Hogan Open

fie:! IC:\temp\(Ref. ENF020 1053 J .html 01104/2009

Page 35: Metropolitan Police 1

Page 2 of2

FS50101864 - lo Pedder Open

¡

i:aFS50153447 - FOI Team 2 Open

FS50188116- Jennifer Sanders Closed

fie:IIC:\temp\(Ref. ENF0201053) .html 01/04/2009

Page 36: Metropolitan Police 1

· Reasonable opportunity for you to inspect a record containing theinformation; and/or '

· A digest or summary of the information in permanent form or in anotherform acceptable to you

We will comply with your preferred form of presentation as far as it isreasonably practicable. In determining whether it is reasonably practicable,we will review all the circumstances, including the cost.

Where we are unable to comply with your preferred format, we will notify as tothe reasons why. Where you have not specified your preferred method ofcommunication, we will provide the information by any means reasonable inthe circumstances.

Where a request for information has been made successfully, we will adviseyou in writing of the following:

. The decision;

. The date on which it was made;

. The name and designation of the pèrson who dealt with the request;

. Form and manner of access; and '· Your right to complain, including details of the internal complaints

procedure and the Information Commissioner's details.

Where a Request is RefusedWhere we receive a request for information and its release is refused, we willadvise you, the applicant, within 20 days, of the following:

. The decision;

. The day on which it was made;

. The name and designation of the person who dealt with the request;

. The grounds for refusing the request, e.g. the application of an exemption,in the public interest, cost of compliance;

. When exemption/s are used, the specific exemption used and the reasonsfor using the exemption;

· When the public interest test has been considered, the reasons why it wasapplied;

. Any other issues relevant to the deèision or matters that were taken into

consideration; and· Details for the internal procedures for dealing with complaints and your

right to apply to the Information Commissioner for a decision notice.

Note: The Police Service is not obliged to state why an exemptionapplies if by doing so, exempt information would be revealed.

12

Page 37: Metropolitan Police 1

Dealing with Vexatious or Repeat RequestsThe Police Service can refuse to process an FOI request if we consider it tobe either vexatious or repeated, or both.

If this is the case, we will inform you within 20 days of receiving the request.At the same time, we will provide details about our internal procedures fordealing with complaints and your right to apply to the InformationCommissioner for a decision notice.

If a notice has already been issued that a request is repeated or vexatious, wewill not send out a further notice.

Where a second request is received for information that has already beenprovided and the second request is identical or substantially similar, we wilnot comply with the request unless a reasonable time has elapsed betweenthe two requests.

The Complaints ProcedureOur decisions and actions on any request will be logged and recorded. Thesewill be retained, together with any other pertinent information in the event of acomplaint.

Structure of ReviewWe have rigorous procedures in place to ensure that the original decision-maker wil provide an independent reviewer with all the information relevant toprocessing the complaint.

We will review the following aspects of the request:

. Timescales.

. Was the applicant kept informed?

· Was the applicant helped to locate information if not held by PoliceService?

· Was the response communicated in the format preference of theapplicant? If not, why not?

· Was a transfer or partial transfer of request made? If so, was this handledcorrectly?

· Was a fees notice served and the principles of the charging regimeapplied?

. Was a refusal notice served?

· If the request appeared to be vexatious, was the correct procedurefollowed and the correct decision reached?

· Was the information requested sourced correctly?· Was there a need to obtain additional information?· Were all systems and information directories searched in response to the

information requested?· Were any problems encountered in obtåining the information from the

information owners?

13

Page 38: Metropolitan Police 1

· Analysis of decisions made by the FOI decision-maker in relation to anyexemptions applied.

· Analysis of the application of the public interest test and the resultingdecision.

· Review of comments made by information owners (if any) regardingdisclosure of the information.

· Discussion with the FOI decision-maker with regard to their decision logs(if appropriate).

Involving the Information Commissioner's Office (ICO)The ICO will only accept complaints AFTER the complaint has beenprocessed through the force's own internal complaints procedure., .\...Once the complaint has been reviewed by the ICO, it will be returned to thesubmitting force, at which point it becomes subject to that force's own internalprocesses once more.

The responsibility for monitoring the operation of the FOI Act and enforcingobligations placed upon public authorities lies primarily with InformationCommissioner.

Failure to comply with notices issued will be treated as contempt of court.

The Information Commissioner has the power:

. To issue decision notices;

· To enforce the right of access to information; and. Enforce sanctions.

TimingIt is the Police Service's policy to deal with ¡complaints and appeals in a timelymanner. Thus, the target time for responding to appeals and complaintsshould be as soon as practicable and in any case within three months.

14

Page 39: Metropolitan Police 1

ENF0201053 ~o/- 1 -

Information Commissioner's Office

Merilyne DaviesHead of the Public Access OfficeMetropolitan Police ServicePublic Access OfficePO Box 57192LondonSW61SF

Promoting public access to official informationand protecting your personal information

04 June 2008

Our Case Reference Number: ENF0201053

Dear

Freedom of Information Act 2000Audit of Complaints

I write in my capacity as a member of the Information Commissioner's Office's(ICO) Good Practice and Enforcement Team.

As part of our role in accessing compliance with the Freedom of InformationAct 2000 (the 'Act' and the associated Codes of Practice, we have recentlyconducted an audit of section 50 complaints 1 which concern the MetropolitanPolice Service (MPS). The purpose of this letter is to request your views on anumber of matters, based on our findings from the audit.

(1) Audit of section 50 complaints

The complaints we considered are provided at Annexe 1 of this letter. Weseek to reassure you that the inclusion of a particular complaint does notnecessarily indicate that the request was dealt with inappropriately. Rather,we include details of all the cases we considered as we recognise that it maybe a useful addition to the MPS' own records.

The complaints covered in the audit are as follows:

Cases received by the ICO from the 1 January 2007 to 9 May 2008(the date on which the audit commenced)

Case receipts predating 1 JamJary 2007 of particular concern to theCommissioner's FOI Education Policeand Justice Complaints TeamI)(Team 2) ,

Please note that we have not considered the entirety of section 50 complaintssubmitted to the Commissioner.

) Section 50 'Application for decision by the (Information) Commissioner'

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AFt: 01625 545700 f: 01625 524510 e: mail4Pico,gsî.gov.uk ww,ico.gov,uk

Page 40: Metropolitan Police 1

- 2-

(crYENF0201053

(2) Possibilty of Enforcement ActionInformation Commissloner,la Office

Promoting public access to offìcial informationand pl"Qtecting your personal information

The purpose of auditing Section 50 complaints is to establish whether or not itwould be appropriate to initiate enforc,ement action against an authority. Inrespect of the MPS, we think it unlikely thÇ:¡Hormal Enforcement Action2 will beappropriate on this occasion, but would like to request clarification on anumber of issues. As part of your response to these requests, the MPS maywish to take the opportunity to detail any improvements already undertaken, inprogress or planned by the authority in respect of request handling.

We recognise that the MPS has made some notable progression in thehandling of requests since the early days of the Act's implementation. Inparticular my colleagues with responsibilty for investigating MPS complaintshave noted that the timeliness and quality of correspondence from theauthority to this office has improved.

(3) Observations on request handling

The remainder of this letter details the areas with which we have particularconcern. We would welcome further clarification I comments on these areasas appropriate.

(3.1) Section 17 and the applicatioo Qf exemptions1; ,j _"::'~

¡ cOur concerns regarding the applicatión o(exemptions can be summarised asfollows:'

(a) Explanation of the application of exemptions is limited or generic

(b) Additional exemptions introduced during the course of the section 50investigations

(a) Explanation of the application of exemptions is limited or generic

We recognise that there are circumstances under which it would be difficult toprovide detailed explanations on the application of exemptions withoutrevealing the very substance of the information the MPS wishes to withhold.

Nevertheless, section 17 of the Act requires that authorities provide details onwhich exemptions apply and why.

Some of the refusal notices issued by t,he MPS apply exemptions to theentirety of the documentation held and'present rather generic arguments fordoing so. We are concerned that this !mayleave the MPS open to the

2 Details on the types of enforcement action this office can take can be found in the ieo's FOI

Enforcement Strategy, a copy of which is enclosed for your convenience.

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AFt: 01625 545700 f: 01625 524510 e: mail(§ico.gsi.gov.uk ww.ico,gov,uk

Page 41: Metropolitan Police 1

- 3-

&rJENF0201053

Information CammlesfonerJs OfficePromoting public access to official information

and protecting your personal infornistion

suggestion that exemptions are being applied in a 'blanket' fashion, withoutconsideration of the factors applicable to individual cases.

For example, we are concerned that the MPS requested thatsign a "form of undertaking', with the ir:tention of limiting the distribution of theinformation sought. We appreciate that" 's request wassubmitted some time ago and that procedyres may have changed in theinterim, but we would like to make clear tnè't the Act does not make provisionsfor such a practice. We would be grateful if you could confirm whether the'form of undertaking' approach is still in use, and if so why the MPS considersthis to be necessary.

In terms of more recent cases, the refusal notice issued to ~ onthe 19 July 2007 contained references to numerous exemptions without anadequate explanation of their relevance or application. I provide an extractfrom this refusal notice as an example:

'I previously prepared the following generic passages, focussing on the issuesyou raise, that appear to be the catalyst for this request. I could explain thesefurther if necessary but you should presume that Sections 24,30,31,38,40,44wil inevitably apply to the 'intellgence source' issues you raise. OtherSections could also apply subject to the actual intellgence product that therequest refers to'.

The issues raises are r:qvel iif that some of his correspondenceadopts a 'question and answer' approaêh. Nevertheless, we would expect theMPS to explain the application of exemptidtis in accordance with therequirements of section 17. Essentially, we wish to see refusal notices whichcomply with the legislation as 'stand alone' documents. Refusals which do notcontain all of the relevant requirements, or rely on further exchanges in orderto cover the salient points will inevitably fail to comply with the Act.

Some of the earlier refusals issued by the MPS, such as that provided to .

~ in August 2005 invoke the exemptions provided at 30 and 31 of the

Act. A similar approach is indicated in more recent cases including _4and~, where both sections 30 and 31 are implied from the outset orintroduced during the course of investigation. Although we recognise that theapproach may have changed over time, we would like to take this opportunityto remind the MPS that section 31 makes clear that where section 30 applies,section 31 cannot be used.

3 ICO reference FS501 06800 - MPS reference 2007.0200017754 ICO reference FS50170294 - MPS referencé'200706000363151CO reference FS50101864 - MPS referenhè!20050600003061CO reference FS50129227 - MPS referencè 20Ô'l020001612

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AFt: 01625 545700 f: 01625 524510 e: mailC1ico. gsi. gov. uk ww.ico,gov.uk

Page 42: Metropolitan Police 1

ENF0201053

l=rY-4-

Information Commissioner's OfficePromoting public access to official information

and protecting your personal information

In the case of 7, the refusal notice issued did notprovide an adequate explanation of the application of exemptions, and did notprovide any details on the balance of public interest in respect of section 31.The refusal also failed to provide details of the internal review procedure.

Interestingly, the refusal provided to_appears to have been issuedby Marylebone Police Station, which we understand to be within the auspicesof the MPS. We would be interested in your comments as to whether this hadany impact upon the way the request was handled, for example are requestsfor outlying stations usually dealt with6entrally within the MPS? (a copy of therefusal issued to is enclosedfQF~your reference).

In addition to the above we would also be grateful for your comments on theMPS' general approach to refusal notices, for example:

- Are templates / standard paragraphs used to create refusal notices?

Are particular staff members given responsibility for drafting refusalsand what type of training have they undertaken in this respect?

Is there a checking procedure the refusal notices follow before they aresent to the requester? If so, would it be possible to provide us withdetails of this procedure?

The duty to confirm or deny

Whilst recognising the inherent difficulties in communicating the fact that theMPS wishes to neither confirm nor deny that the information is held, we areconcerned that by providing very Iimitep information, the MPS may be lendingfurther credence to the suggestion that "bla,riket' exemptions are being appliedto some requests. ' "

We would welcome any comments you may have on the handling of requestswhich invoke exemptions in relation to the requirement to confirm or deny theexistence of information (section 1 (1) (a)). For example;

Have there been any incidences of information being erroneouslyprovided to a requester by providing too much detail within a refusal? Ifso, what was the impact upon the MPS?

Does the MPS employ a standard approach to neither confirm nor denycases? If so how does this approach operate and does it reflect adviceprovided by ACPO or similar?

71CO reference FS50150414 - MPS reference unknown

Information Commissioner's Office, Wycliffe HDCJse, .Water Lane, Wilmslow, Cheshire, SK8 5AFt: 01625 545700 f: 01625 52451 Oe: mt:il(ÇidJ,gsLgov.uk www.ico.gov.uk

Page 43: Metropolitan Police 1

- 5-

~eYENF0201053

Information Commissioner's OfficePromoting public access to official information

and pr-otee'ting your personal informa'tion

To illustrate some of the cases we have considered in which the MPS optedto neither confirm nor deny that information is held, I have enclosed copies ofthe refusal notices issued to and._.(b) Additional exemptions introduced during the course of the section50 investigations

In the case of_o, the refusal notice issued on the 26 April 2006 citedthe following exemptions:

s30 - Investigations and proceedings conducted by public authoritiess38 - Health and safety

s44 - Prohibitions on disclosure

During the Commissioner's investigation into the handling ofrequest, the MPS sought to rely on various additional exemptions including:

s23 - Information supplied by, or relating to, bodies dealing with securitymatterss24 - National securitys31 - Law enforcements40 - Personal data

The first of these additional exemptions (section 24) appears to have beenintroduced in January 2008 and the remainder in April 2008, almost two yearsafter the initial refusal was issued.

As detailed in the decision of the Information Tribunal in Bowbrick v Nottingham

City Councilll, the fact that an exemption is introduced after the initial refusaldoes not in itself disentitle an authority from relying upon it. However, theCommissioner would inevitably find that the authority had breached therequirements of section 17 by failing tdjnform the applicant of the exemption itsought to rely on within the appropriatetiniescale.

.i:\'

Such breaches of section 17 are of obvious concern to the Commissioner.Furthermore, the application of an alternative or additional exemption at a latestage may suggest the initial refusal or internal review (or possibly both) wasnot afforded appropriate consideration. For example, in the aforementioned

8 iea reference FS50154349 - MPS reference 20060900033279 iea reference FS50169737 - MPS reference 2007010002228IQ iea reference FS50129227 - MPS reference 2006020001612i i Available at

http://ww. informationtribu nal. gov. u k/Documents/decisions/Dr%20 P%20Bowbrick%20v%20 Information%20Commissioner%20and%20Notting ham%20C ity%20Cou ncil%20(28 %20September%202007)v7307. pdf

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AFt: 01625545700 f: 01625524510 e: mailcgico,gsí.gov.uk www.ico.gov,uk

Page 44: Metropolitan Police 1

- 6-

~~ENF0201053

Information Commissioner's OfficePromoting public access to offìcìal ínformation

and pl'otecting your personal information

request from , the reasons given for withholding the information atthe internal review stage were for the most part identical to those presented inthe original refusal notice. Perhaps more notably, key issues such as theapplicability of section 40 do not appear to have been considered as part ofthe refusal or the review.

As before we would be grateful for your comments on the MPS' approach tothe application of exemptions, with particular reference as to whether theintroduction of exemptions at a late stage tends to result from a intrinsicchange of circumstances, or whether it may be attributed to insufficientconsideration of the initial refusal and / or review.

In concluding this section we seek to reassure you that we recognise that theinformation held by the MPS is not static, and that circumstances can change.As such we do not wish to discourage the MPS from introducing exemptionsduring the course of an investigation where it is appropriate to do so. Howeverwe expect the substantive consideration on applicability to have beencompleted before the authority's own;refu~el / review process has beenexhausted and would expect steps to be tciken to minimise the likelihood ofadditional exemptions being applied during the course of investigation.

(3.2) Section 45 Code of Practice

As the MPS will know, the section 45 Code of Practice sets out the conduct itis desirable for authorities to follow when handling requests for information,and when addressing any complaints which arise from those requests. Part Viof the Code sets out various recommendations in respect of complaintprocedures (internal reviews). Our concerns in respect of internal reviewsconducted by the MPS centre upon two things:

(a) The timescale for internal reviews

(b) The reconsideration of issues at internal review

To elaborate further:

(a) The timescale for internal review~¡

'~.';:

In the response provided to 12 on the 29 January 2007,the MPS explained that 'in all possible circumstances the MPS wil aim torespond to your co~n three months'. The same text. is re~eated inthe refusal sent to ..13 on the 15 January 2008 and in various other

complaints considered within the audit

121CO reference FS50153447 - MPS reference 2006110010906131CO reference FS50188116- MPS reference 2007110007281

Information Commissioner's Office, Wyclíffe House, Water Lane, Wílmslow, Cheshire, SK9 5AFt: 01625 545700 f: 01625 524510 e: maíl(gico.gsi.gov.uk www.ico.gov,uk

Page 45: Metropolitan Police 1

-7 -

(co/ENF0201053

Information Commissioner's OfficePromoting public access to official information

and ppoteeting YOUI" personal information

In February 2007, the Commissioner,issued good practice guidance in whichhe set out what he considers to be a reasOnable timeframe for the conduct ofinternal reviews (copy enclosed). Within this guidance the Commissionerconcluded that 20 working days was a reasonable timeframe for an internalreview to be conducted. In exceptional cases he recognised that it may bereasonable to take longer but concluded that in no case should the total timetaken exceed 40 working days. In light of this guidance, I would be grateful ifyou could confirm whether the MPS would be willing to amend its procedures(providing it has not already done so) to accord with the Commissioner'sguidance on this issue.

(b) The reconsideration of issues at internal review

Paragraph 39 of the Code recommends that the complaints procedure provide

i a fair and thorough review of handling issues and of decisions taken pursuant

to the Act, including decisions taken about where the balance of publicinterest lies in respect of exempt information'. It goes on to say lIt shouldenable a fresh decision to be taken on a reconsideration of all the factorsrelevant to the issue'.

We are concerned that the MPS may norbe communicating thereconsideration of requests in a manner which demonstrates that a truly freshdecision has been made. For example, in the aforementioned request from."'(pages 5-6 of this letter) the reasons for withholding information at theinternal review were almost identical to those provided in the original refusal.

We recognise that this may, in part, stem from the difficulties arising from theduty to confirm or deny or similar. However we would welcome yourcomments on this matter, with particular reference to the process by whichinternal reviews are undertaken within MPS. In the event that a written policyon internal reviews is in place, we should be grateful to receive a copy.

(4) Next Steps

, recognise that this is a somewhat lengthy letter and to assist you in drawingout the points on which we anticipate a response, I have summarised therelevant actions as follows:

(a) Confirmation of whether the Iform.bfundertaking' approach is still in use,and if so why the MPS considers this to bê'~necessary

(b) Comments on the MPS' approach to refusal notices with particularreference to:

Templates / standard paragraphs used to create refusal notices

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AFt: 01625 545700 f: 01625 524510 e: mail(gico.gsi.gov.uk ww,ico.gov.uk

Page 46: Metropolitan Police 1

- 8-

ENF0201053 ~,yInformation Commlssioner.te Office

Promoting public access to official informationand protecting your personal information

Staff members responsibilities in drafting refusals and the type oftraining have they undertaken

The checking procedure for refusal notices and details of thisprocedure

Whether the fact that was handled by Marylebone PoliceStation had any bearing uponthe response, for example would itnormally have been handled centraHywithin the MPS?

(c) Any comments you may have on the difficulties the MPS faces in relationto the duty to confirm or deny the existence of information (section 1 (1) (a)).For example:

Incidences of information being erroneously provided to a requesterand the resulting impact upon the MPS

The approach to neither confirm nor deny cases. How does thisapproach operate and does it reflect advice provided by ACPO orsimilar?

(d) MPS' comments on the application of alternative / additional exemptionsduring the investigation of complaints and the steps the MPS will take tominimise such an occurrence

(e) Whether the MPS is willing to amend its,FOI complaints procedure(providing it has not already done sO)JQ accord with the Commissioner'sguidance on the timescale for internal review

(f) Comments on MPS' approach to internal reviews with particular referenceto the process undertaken

(g) Provision of a copy of the MPS' policy on internal reviews if held

In addition to the above, we would like to reiterate that this is an opportunityfor MPS to detail any improvements already undertaken, in progress orplanned by the authority in respect of request handling.

The work of the Enforcement Team does not impinge directly upon theinvestigation of individual complaints and as such you should expect to hearfrom my colleagues in the Education Police and Justice Complaints Team(Team 2) as normaL.

In closing, we seek to reassure you that our intervention at this stage isintended to be informal and that we very much hope that this will promote aconstructive response and ultimateIY,a'positive relationship between the

, ;.',t

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AFt: 01625 545700 f: 01625 524510 e: mail(§ico.gsi.gov,uk www,ico.gov,uk

Page 47: Metropolitan Police 1

ENF0201053 &0/- 9-

Information Commissioner's OfficePromoting public access to official information

and pr-otecting your personal information

Enforcement Team and the MPS. Please feel free to contact me directly if youwould like to discuss any of the matters referenced in this letter.

We look forward to hearing from you within 20 working days. If this timescaleposes a problem please do not hesitate to contact me. Similarly, pleasecontact me if you would like an electronic copy of this letter in order to extractthe points on which we anticipate a response.

Yours sincerely

Joanne Stones (Miss)

FOI Enforcement Officer

Information Commissioner's Office

¡oan ne. stonesßiico. gsi .gov. uk

Direct Dial: 01625 545344

Enclosures

FOI Enforcement StrategyRefusal notice - issued to 21 JanuarY 2007Refusal notice - issued to 09 February 2007Refusal notice - issued to 27 September 2006Freedom of Information Good Practice Guidance No. 5

.';. "~ ,

Information Commissioner's Office, Wycliffe H6use,Water Lane, Wilmslow, Cheshire, SK9 5AFt: 01625 545700 f: 01625 524510 e: maìl(gico.gsi.gov.uk www,ico.gov.uk

Page 48: Metropolitan Police 1

ENF0201053 ~c;- 10-

Information Commissioner's OfficePromoting public access to official information

and protectÎng your personal information

Annexe 1

Complaints included within Audit

FS50086089 2005020000313 & 0 9 February 2005

FS50088977 2005030000399 -- 18 March 2005

FS50099861 2005040000209 11 April 2005

FS50101864 2005060000030 . 20 May 2005

FS50148975 2006040003660 7 02 June 2005 / 09 August 2005

FS50106800 2007020001775 25 July 2005

Information Commissioner's Offce, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AFt: 01625 545700 f: 01625 524510 e: mail(gico,gsi.gov.uk www,ico.gov.uk

Page 49: Metropolitan Police 1

- 11 -

IC~~ENF0201053~~"" /

FS50106985 Unknown . ~Øtl!b)(9ri~i8e~ne..'s OfficePromoting publíc access to officìal information

and -nroteetjnn \Jour narsonal information

FS50129227 2006020001612 .. 07 February 2006

FS50146176 2006060010751 .. 26 April 2006

FS50139215 2006050007128 ~ 24 May 2006

FS50154349 2006090003327 11 September 2006

FS50146678 Unknown 21 September 2006

FS50157859 20070505005294 18 November 2006

FS50153447 2006110010906 - 29 November 2006

FS50169737 200701000228 - 8 January 2007

FS50150414 Unknown ~ 19 January 2007

FS50170141 2007030002810 -. 24 February 2007

FS50186040 2007030004807 - 14 March 2007

FS50168043 2007050006340 .. 17 March 2007

FS50169014 2007110003471 .. 30 March 2007

FS50186880 2007040008229 - 26 April 2007

FS50185687 200705000160227 April 2007

FS50170381 2007050002765 - 1 May 2007

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AFt: 01625 545700 f: 01625 524510 e: mail(fico,gsi,gov,uk www.ico.gov,uk

Page 50: Metropolitan Police 1

- 12-

ENF0201053

Information Commissioner's Office

FS50167718 2007050003367 - promotjn1~:wr%Ogifficial ~nformat!onand t rsonal information

FS50170294 2007060003631 ~ 22 May 2007

FS50179851 Unknown - 22 May 2007

FS50172692 2007070009538 .. 16 June 2007

FS50173912 Unknown .. 6 July 2007

FS50174492 2007070004656 .. 16 July 2007

FS50178276 2007070006438 18 July 2007

FS50176308 2007070008043 24 July 2007

FS50190522 2007080005180 14 August 2007

FS50178467 2007080005562 .. 17 August 2007

FS50190668 2007100005239 18 October 2007

FS50186901 Unknown -- 14 November 2007

FS50188116 2007110007281 -- 20 November 2007

FS50199925 2006050008354 .. 07 March 2008

FS50169899 2007060006239 -- Unknown

FS50090852 2006070001652 ..' Various (including 7 September 2005). "j

FS50127256 2008030007589 - Various

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AFt: 01625 545700 f: 01625 524510 e: mail&iico.gsî.gov,uk ww.ico.gov.uk

Page 51: Metropolitan Police 1

Page 1 of2

From: Joanne Stonessent: 17 June 2008 09:47

To: David McNeil

Subject: RE: _v Metropolitan Police Service.

Hi Oavid,

I've taken a look at the_case (170141).

It was helpful to receive your update on how the case is prqwessing, as Enforcement's audit of Met caseswas carried out in the first few weeks of May, meaning thatmany of the important developments in thisparticular case (such as the admission that some paperwork had been lost) had yet to be documented.

i'll keep a note of our email exchange and I'd be grateful if you could let me know once the DN is served as I'lladd a copy of the Notice to the Enforcement Case (ENF0201 053). I'd also be grateful if you could let me knowwhether you plan to make reference to the loss of information within the ON or the covering letters.

In terms of progression of the Enforcement case, I wrote to the Met on the 4 June to express our concernsabout the following:

- Explanation of the application of exemptions is limited or generic- Additional exemptions introduced during the course of the section 50 investigations- The timescale for internal reviews- The reconsideration of issues at internal review

Merilyne Oavies called on the 10 June to discuss Enforcement's letter and appeared positive and very willingto engage with the ICO in addressing the matters which concerned us.

Watch List

At present the Met aren't included on the Enforcement Watch List. As with any authority, they have thepotential to be added in the future and their compliance / conformity will be kept under review.

,!

If it would be helpful for you to see any of the corresp.onderiçe I've exchanged with the Met so far give me,ashout."',Thanks again for letting me know about the developments in this case.

Jo

5344

From: David McNeil

sent: 16 June 2008 17:22

To: Joanne Stones

Subject: ~ Metropolitan Police Service.

Dear Joanne.

JP told me to inform you about this case.

Its reference is FS50170141.

The MPS have actually been prett helpful to me,"

But it has lost the primary information and also didn't open its mail for two weeks in April2007.

file:IIC:\temp\(Ref. ENF0201053) .html 01104/2009

Page 52: Metropolitan Police 1

Page 2 of2

As it happens as it is a disciplinary hearing we feel that section 40(5) applies since theinformation is pd and unfair to release to the public. This is informed by the fact thosemembers of the public with an access right to the hearing have an alternative regime.

Kind regards

Drm.

file:IIC:\temp\(Ref. ENF0201053) .html 01104/2009

Page 53: Metropolitan Police 1

METROPOLITANPOLICE Working together for a safer London

DIRECTORATE OF INFORMATION

SK95AF

001 - Directorate of InformationPublic Access Office20tn Floor, West WingEmpress State BuildingLillie RoadLondonSW61TRTelephone: 0207161 3554Facsimile: 0207161 3503Email:Merilyne. Davies§met. police. ukww.met.police.ukYour ref: ENF0201053Our ref:

10 July 2008

Joanne Stones

Information Commissioner's OfficeWycliffe House,Water Lane,

Wilmslow,Cheshire,

Dear Joanne, 'f,

RE: Freedom of Information Act 2000 (FoIA): Audit of Complaints

Thank you for your letter dated 4th June 2008 regarding the recent audit the ICO hasconducted of the Metropolitan Police Service's FolA responses. I would also like to expressmy gratitude for extending the time limit in which i had to respond to your letter. This greatlyassisted me in researching the individual issues you have raised in your letter.

Information for ConsiderationBefore i respond to the particular points raised in your letter i thought it would be helpful foryou to highlight the sheer scale of our operation here together with the volumes of requestswe deal with so that my response is put into context.

Size of the OrganisationThe Metropolitan Police Service covers a population of over seven and a half million, risingby around 40,000 a year. In addition to this, we also receive in the region of 30 million visitorseach year through general tourism and as a result of hosting international events (such asthe Olympic Torch Run).

The Service employs in excess of 50,000 people across London in 32 Borough OperationalCommand Units (BOCUs), supported by specialist Operational Command Units (OCUs) thatprovide pan-London, national and international support, together with significant businessand information technology support.

The figures supplied above give an indication of the size of our policing responsibilities andthe increasing challenges we face with regards to balancing our day-to-day policing functionswith our specialist operations.

Metropolitan Police Service FolA Process and PractitionersDue to the size of the organisation it was felt that a devolved approach to FolA would offer amore effective process. To date, we still maintain this approach but, as I will touch on later inthis letter, this is currently under review.

c........__ ..:: I""Z....__¿:.... I\...L ,.""" ir:.;~ 1\,. h....;. _J: 1"___1..:_",..

Page 54: Metropolitan Police 1

The majority of FolA requests are sent to the Public Access Office (PAO) to assess and logonto our case management system. The PAO acknowledges the receipt of the request andforwards it onto the relevant section FolA Practitioner to process. If the request cuts acrossmultiple areas the PAO will either negotiate a responsible business owner or handle therequest centrally.

The PAO are the central hub of legislation knowleôge and experience, which MPS FolAPractitioners and other staff can call upon at any timé during normal office hours to obtainadvice and guidance on all aspects of FolA. This knowledge and experience is alsotranslated into guidance notes and policy, which all staff have access to via our intranet site.

As you and your colleagues will already know, the PAO also handles all FolA Reviews andAppeals for the organisation and manages the MPS Publication Scheme.

To illustrate the size of the operation currently in place to handle FolA requests, I have givenan overview of how many staff are involved in the process below:

· Public Access Office (PAO)

The PAO FolA Department consists of the following:· 1 FolA Officer (SEO)

· 1 FolA Senior Information Access Manager (HEO)

· 1 FolA Policy Support and Review Officer (EO)

· 1 FolA Policy Support Team Line Manager (EO)

· 3 FolA Policy Support Team Advisors (AO)

· 1 Publication Scheme Web Manager (EO)

· 1 Publication Scheme Information Manager (AO)

· Borough Operational Command Units (BOCUs~: and Operational Command Units (OCUs)Each OCU and BOCU have at least one Information Manager (EO) in post to handle all FolArequests for their area in addition to handling other information management duties. Thereare approximately 90 IMs across the organisation with some IMs located within two centralFolA units based in the Serious Crime Directorate and the Directorate of ProfessionalStandards.

Each OCU and BOCU also has at least one Decision Maker (usually the rank of DetectiveInspector and above) who has the overall responsibility of approving the responses proposedby the IMs. If a request is considered to be of high risk to the organisation (such asoperational information) then the request is usually approved at ACPO Officer leveL.

Volume of RequestsWith any organisation of this size and public interest it is not surprising that we receive alarge volume of FolA requests. However, it is worth considering that since the FolA wasenacted in 2005, requests received by the MPS have grown by 28% from 2411 to 3073requests received annually. Since 2005 (up until end of June 2008) the MPS have received9541 requests for information, which makes us by far the largest receiver of requests for thePolice Service nationally. Our growth is set to continue with the total number of requestsreceived so far this year showing an increase of 2% from this time last year.

% Responses SentIt is also worth noting the percentage of the categories of responses sent by the organisationsince 2005. The most common response sent by the organisation is S40 (Personal Data)refusals (26%) where applicants confuse the FolA with the Data Protection Act (DPA) andrequest their own personal data under the wrong legislation.

The second largest category of responses is full disclosures at 25%. The remaining 40% ofresponses are divided between partial disclosures (at 10%), fully exempted responses (9%),no information held (8%), refusals on the bases that information is already publicly available(7%) and requests withdrawn (6%). In short, applicants have a 16% higher chance of 2

Freedom of Information Act 2000 (FoIA): Audit of Complaints

ICO Ref: ENF 0201053

Page 55: Metropolitan Police 1

receiving the requested information in full from the MPS than to have their request rejected,which I believe is a very positive beginning for the organisation in terms of embracing theAct.

Reviews and AppealsSince January 2008 we have received 40 requests for Reviews and 8 Appeals. If weconsider the fact that we have received 1562 requests for information since January 2008,then the total percentage of Reviews we have received out of the total number of requestsequates to 2.6%. This same comparison can al,so be applied to Appeals, which equates to0.5%. 'I'm sure that you will agree that the above figures help to illustrate that the percentage rate ofFolA responses leading to Reviews and Appeals is actually very low. However, it would beinteresting to know whether this is the same for other public sectors, so that we can gaugeour performance in the context of other Public Authorities.

Finally, as we discussed via telephone in June, we are currently reviewing our processeswith the aim of seeking further improvements and identifying the best way forward for theorganisation in terms of compliance with the legislation. Considerations are being made as towhether the devolved model is really the best approach for us or whether we should belooking at centralising our processing of requests. In light of this i would welcome any viewsthe ICO may have on this given your knowledge and experience of how FolA is handled byother PAs to helps us in our considerations.

Letter Response(2)With regards to paragraph two of page two of your letter I'm pleased that you and yourcolleagues have noted our improvements in the past year. A great deal of effort has beenploughed into appropriately resourcing the PAQ with substantive FolA practitioners whoeither have experience of the legislation and I or \Nhò have undergone and successfullycompleted the ISEB training in FolA (which is funded by the Directorate of Information).Equally, the awareness and support of the FolA has increased across the MPS, which is aresult of the PAO playing a proactive role in supporting the organisation and by raisingawareness of the legislation with all grades of staff.

As the Head of PAO I recognise that there are still improvements to be made within the PAOand I can assure the ICO there are plans afoot to tackle them individually whilst we try tohandle the ever increasing volume and complexity of requests received by the organisation.

(3)(3.1) (a)With regards to our application of Section 17 and the ICO's concerns that we apply thisexemption in a generic fashion I would, to a degree, agree with this view with regards to ourearlier cases and, in some incidences, our more recent casework.

The reasons for this are four fold; with a devolved model it is very difficult to maintain astandard of knowledge and experience of the legislation. For example: When a BOCU FolApractitioner leaves their post, the area affected isalmost restarting from scratch whentraining a new member of staff. It is very unlik~iy th~t they will be fortunate enough to employan experienced practitioner at the grade offerëd or indeed have an available resource withFolA experience to cover the role. This means sl,.Gh mistakes are more likely to occur as, attime of writing this letter, there are no Q&A processes in place to address these beforedisclosure, except, of course, those areas which have Q&A measures built into theirprocesses locally.

The MPS Senior Management Team is currently reviewing the lack of an official Q&Aprocess with a view to adding this important process into our procedures. This change is of

3

Freedom of Infonmation Act 2000 (FoIA): Audit of Complaints

ICO Ref: ENF 0201053

Page 56: Metropolitan Police 1

course highly dependant upon an increase in resources but we do recognise that theoverriding factor is that we comply with our legislative responsibilities.

The second factor for the reasons why our S 17 refusals may appear to be applied genericallyis that some of the information requested is National Security information. As I'm sure youcan appreciate, when considering requests such as these (in some cases) the veryconfirmation that the information exists is disclosure in itself and poses some considerabledegree of harm. We need to be careful, therefore, that when refusing information of thisnature that in our efforts to give an explanation as to what exemptions apply to theinformation (that mayor may not exist) we do not inadvertently disclose the requestedinformation.

\:This said, it is true that even with some Natioriàl Security related cases (and other FolArequests) completed early into the enactment of ttë FolA the exemptions applied to S17refusals were too generic. However, I believe this" is rnore to do the fact that our knowledgeof the legislation was not as it is now and lack of understanding of how PIT and Harm testsshould be applied rather than whether the information is actually considered on its ownmerits. In fact, it may be reassuring to note that we take a strong view that when consideringcases we wil always consider the information first before making any decisions on applying a17(4) exemption. This has been a matter of debate with other PAs but the MPS and ACPOhave, and wil, continue to maintain this position.

Thirdly, as I'm sure you are fully aware, the Police Service has traditionally been operatingon a need to know rather than a need to share basis. This is a cultural service issue, whichhas been, at times, a challenge to overcome. We are taking great steps to overcome thisarchaic attitude via various communication channels, which include policies, guidance notes,posters, intranet articles, one-to-one guidance sessions and feedback. In short, I'm confidentthat we are making huge improvements in this area but I do also recognise there is stillprogression to be made and we will continue to work hard in combating this issue.

Finally (within this section), with regards to generic National Security responses these issueswere compounded by the fact that up until recently the PAO were not granted access to thisinformation to conduct Reviews or Appeals, which may have addressed the issues you haveraised earlier. However, I am pleased to repQrt:that negotiations have taken place with theinformation owners and that increased access toJhís information has been granted. Equally,a new Special Operations Single Point of Contact has now been drafted in and we have hadsome preliminary discussions on further improving process within that area with a view totaking things forward, which is very encouraging.

With regards to the case of 1, I believe that the answer to the question relatingto the use of 'form of undertaking' is that whilst this was a legitimate and recognised methodof providing information to bona fide historians and academics in the pre-Freedom ofInformation era, this is not a process that we would now apply. In thè ca~e of._ this resulted from the original request for access from_whereby her original request was refused under FOI. However, following a letter from herSolicitors, S015 decided that privileged access was an appropriate way of dealing with therequest whilst attempting to protect publication of the sensitive information. When thesubsequent request was received from it was felt that there was little choicebut to offer the same facility to him.

Following the above thread (and so that we can tie-up all loose ends with this particularcase), are you able to offer us an update ont~e response to our letter dated the 19th June2007? "

jt",,)

1 ICO reference FS501 06800 - MPS reference 20070200017754

Freedom of Information Act 2000 (FoIA): Audit of Complaints

ICO Ref: ENF 0201053

Page 57: Metropolitan Police 1

To address your comments regarding the case of~ I fully agree that it is notcorrect to apply S30 and S31 to the same piece of information and I can assure you that allMPS practitioners should know this. Nevertheless, to offer some reassurance on this issue, iwil forward a reminder note to our practitioners to cover this particular aspect.

--.. "~i'The case o~ is I'm afraid a case,yvhich has slipped through the net and has beendealt with completely inappropriately. This request-has not passed through the usualprocesses, which is why I believe this request has been handled in this manner. In light ofthis, i will issue an instruction note to the organisation, which will remind staff how requestsmust be handled by the organisation.

To answer your question as to whether requests are handled centrally, the requests arelogged centrally by my Department and allocated to the appropriate Information Manager,which could be the IM at the City of Westminster. It is apparent that in the case ofthis was not done and, as such, a separate guidance note will be issued to the respondingofficer and his line manager.

With regards to your three separate questions on page 4 i will answer them as follows:1. Sections of the Act along with ACPO guidance is available to practitioners but we

do instruct staff not to copy and paste what is written as they should be used asguidance only as requests must be dealt on a case-by-case basis.

Letter templates are also available to staff but these are only guidance on thestructure of responses and do not include exemption specific information, as,again, all requests should be dealt~ithon a case-by-case basis.

,or.',;

2. As stated on pages 1 and 2, it isther!3§ponsibility of both the IM and the DM todraft and approve the final responses-given to requesters.

ACPO Decision Maker Training is offered to both grades and the individual unitsare encouraged to offer ISEB training if it is requested by their local practitioner.

3. Please refer to response to question (3.1) (a). Dip sampling is conducted by myDepartment but only after the request has been sent due to the sheer volume ofrequests received and the resources currently in place.

The Duty to Confirm or DenyThe vast majority of the information we collect, process and retain is of a sensitive natureand a large proportion of this is Sensitive Personal Information (as defined in Section 2 of the

2 iea reference FS50170294 - MPS reference 2007060003631

3 iea reference FS501 01864 - MPS reference 2005060.00030

41eO reference FS50150414 - MPS reference Not'Applied

¡~~j¡

Freedom of Information Act 2000 (FoIA): Audit of Complaints

ICO Ref: ENF 0201053

5

Page 58: Metropolitan Police 1

Data Protection Act), therefore, we do use NGND and I would assume more so than mostother Public Authorities because of the type of infqpmation we process.

I'm sure our use of NCND has increased inline with our improved understanding of thelegislation together with the increased receipt of requests, which require access to personaldata both by data subjects and third parties.

Equally, due to a number of national security and specialist operations (etc) that have beenconducted by the MPS the proportion of NCND responses would naturally be higher giventhat there would be some considerable harm caused if the very confirmation that theinformation existed were to be disclosed.

With regards to your three separate questions on page 4 and 5 I will answer them as follows:1. i am not aware of any incidences of information being erroneously provided to a

requester by providing too much detail within a refusaL. To ascertain whether ornot there have been any incidences would require me to research in the excess of9000 requests to be able to fully answer this question.

2. The MPS follows the NCND guidance given by ACPO.

With regards to the case 0~5, tharequesterwas requesting copies of SpecialBranch (SB) files that we mayor may not hold on~phn Lennon. This is a matter ofconsistency of approach with regards to SB files ¡¡ndconfirming whether or not we holdinformation.

For example:A terrorist group would like to establish whether or not the MPS holds information ontheir members to ascertain whether their activities are under surveilance. They eachin turn request confirmation and access to any information held on their group by SB.The MPS confirms that we do not hold information on one member but we issue aNCND response regarding the other members. The fact that we confirmed that we donot hold information on one member and issued an NCND response regarding theother members would clearly indicate to this group that we hold information on them,which would impinge on any operations taking place.

Equally, if we confirm that we do not hold information on John Lennon but issue anNCND response regarding a terrorist subject then it would be obvious to the widerworld (and most importantly the terrorist in question) that we hold information on theterrorist.

i appreciate that the above are rather crude examples but i do believe this illustrates why wemaintain a consistent approach to SB and National Security related files.

With regards to the case of 6, whilst I;~an understand that_was subjectto considerable media interest at the time this request was made i do support the withholdingof the requested information and the fact we issued an NCND to this regard.

You mayor may not know that the requested information was sensitive personal informationregarding ~and that the requester required information regarding _previous arrest, which was not in the public domain. i hope you will agree that we should shyaway from contributing to a "trial by media" and allow a fair judicial process to take place,which, I believe, is in the Public's interest. As such, I believe it was appropriate for the MPSto issue an NCND for this particular case. Of course, i would welcome the ICO's views onthis.

5 ICO reference FS50154349 - MPS reference 20060900033276 ICO reference FS50169737 - MPS reference 2007010002228

6

Freedom of Information Act 2000 (FoIA): Audit of Complaints

ICO Ref: ENF 0201053

Page 59: Metropolitan Police 1

(3.1 )(b)With regards to the ICO's concerns over the MPS adding additional exemptions during thecourse of S50 investigations, may I request firial clarification on this very issue from the ICO?The reason I ask this is that I personally have attended two conferences (FoIA Live and theACPO Conference) recently in which the ICOrepresentative's were present and on a handfulof occasions conflicting advice was unfortunately given on this issue. This confusion isshared amongst my ACPO colleagues, so i would be very grateful if you could provide mewith your final guidance on this so that i may share this with my colleagues nationally.

I would like to highlight here that the confusion around S50 is also evident in your letter aswelL. I refer you to paragraph 5 on page 5 of your letter and paragraph 2 on page 7 of yourletter. On page 5 you state the following:

"... the fact that an exemption is introduced after the initial refusal does not in itselfdisentitle an authority from replying upon it. However, the Commissioner wouldinevitably find that the authority had breached the requirements of Section 17 byfailing to inform the applicant of the exemption it sought to rely on within thetimescale... JJ

On page 7 you state:"...A fair and thorough review of handling issues and of decisions taken pursuant tothe Act including decisions taken about where the balance of public interest lies inrespect of exempt information...should enable a fresh decision to be taken onreconsideration of all he factors relevant to the issue... JJ

r

1

,

Before i can comment further on this issue or. ir;deed, commit to any organisational changeswith respect to Reviews and Appeals may i ask that clarify the ICO's final guidance on howPAs should be conducting Reviews and Appeals first?

Consideration of Current Guidance and Case Law Against Old CasesWhilst this forum is open i would like to raise a concern of my own if i may. It has beenhighlighted to be that on a number of occasions the ICO has considered both FolA and DPAcases on current guidance and case law when considering cases which pre-dates thisthinking / understanding. I have attached an example with the relevant section highlighted foryour reference ~ \

I do understand that the ICO are under considerable pressure to deal with a large backlog ofcases with very limited resources and it is because of the very limited resources that the ICOare covering cases, which are over a year old. However, may I ask the ICO to consideradopting a more fairer approach to his assessment of cases by considering what guidance /case law was available to practitioners at the time of completing requests. It is verydemoralising to be challenged on facts, which were not available to us at this time. This isespecially true of when the ICO issues a negative assessment against the PA and this fact iscommunicated to the requester, which unjustly paints a rather negative picture of the PA. iwould welcome the ICO's views on this and any guidance that can provide to assist us onthis matter.jrThank you for bringing these matters to my attention. We are making improvements and,wherever possible, we will take on your helpful advice. My practitioners, colleagues and i arecommitted to working in partnership with you and your colleagues for the benefit of the publicand the Metropolitan Police Service and, if at all possible, welcome the opportunity toconduct a visit to your Offices with an aim to taking the issues you have raised forward.

71CO reference FS50129227 - MPS reference 2006070001031

7

Freedom of Information Act 2000 (FoIA): Audit of Complaints

ICO Ref: ENF 0201053

Page 60: Metropolitan Police 1

If you would like to discuss the issues you have raised with me direct please do not hesitatein contacting me on the details provided on the front of this letter.

Yours sincerely,

Miss Merilyne DaviesHead of Public Access Office

8

Freedom of Information Act 2000 (FoIA): Audit of Complaints

ICO Ref: ENF 0201053

Page 61: Metropolitan Police 1

ENF0201053 (cC;Information Commissioner's Office

Promoting public access to official informationand pr"oteeting your personal information

Merilyne DaviesHead of the Public Access OfficeMetropolitan Police ServiceDirectorate of Information20th Floor, West WingEmpress State BuildingLille RoadLondonSW61TR

Dear

;;;;,;')

** July 2008

Our Case Reference Number: ENF020105.3î!¡

ji'.:ì¡it,

The informatIW~IRr~~i~Wd in respect of the scale of the MPS' operation is very

helpful, and pro\¡i~~~)some useful context to the challenges the authorityfaces. In particular: the sheer number of staff employed (understood to be inexcess of 50,000), any of whom could receive a request for information,obviously presents some difficulties in ensuring that every request is handledconsistently.

FolA Processes and Practitioners.

Given the scale of the organisation and the diversity of the operations itcarries out; we can appreciate why a devolved approach to FolA has beenadopted. ,\.

,I :,1

Page 62: Metropolitan Police 1

ENF0201053 (er;-2-

Information CommiBslanerJs OfficePromoting public access to official information

and protecting your personal information

However, we are pleased to learn that this approach is under review as in ourexperience; authorities in which all (or at least a significant portion of)requests are dealt with centrally will be better placed to achieve improvementsin FolA compliance.

Volume of requests

Thank you for providing information on the,riumber of re~¡y.ests received bythe MPS. As you have pointed out, 9541 (tòtal from Jcim~~ry 2005 - June2008) requests is a significant number and it is pos~i~rI~;that the rising profileof information rights will increase this figure furth~m¡l.iti~Wff?' MPS' own figuresalready demonstrate that the number of requests¡¡ITeceiveg!"iti; 2008 (to date) is2% above comparable figures from 2007.nn¡,

,l!,i'l:i:¡'$/')

Against this backdrop, we would be int~~~Mi~d to lea,rn of the ~NP~hKiews on

whether future additional resource is likel~!~~.be r;i:~~ired in ordertolensurethat the authority continues to meet its FoIÄ¡w:IH!ig~~¡;åns.

..\?,-",¡-,yy.;":,;,,,

r r ..~ "

In light of the changes alreadyt~I~~Mglm¡!~~e, pe'm~~~thiS is something that wecan discuss in six months time, 6~¡~e 'tli¡~m~~lendar)¡N'~eir end figures on

request numbers are a~a,ilable. tllh.lli.lil¡llilk.'1:,;.,:_, ';j""',-8, _'-,-,¡-" ¡,H,;:;,:,:,!"., "".,.,';,~, :,l,i,!,~;,;:t"/;i'nt~1i:t;tJ%\':(;"'; ",' ; '". .

% Responses SentmW'

We are interest~W~~"I!,arnJn~;~lIji(~,ot!m~~als cite section 40 of the Act, onaccount or;tP~appj¡d~,ri;t~~plfÛSi~~lmffi~ifiiglìtsunder section 7 (1) of the DataProtecti,~~i~titn1¡~~8 wìt~rltRose providêCl!bysection 1 (1) of FolA. Given that

the~.~¡shNebsite¡i~H~roViij~~;very clear details on how requests for anapPliR~:~ts own pers~mftl dát~mpOUld be rt'ade, we do not feel that the number

of miš~l~¡ged personall~¡~ta reqlÍests reflects a lack of promotion of subject

accessri~hls on the auttl;ority's behalf.'slll!lh,,¡ Aimi

We would likè¡t~¡Ir~~Hm~:l some further clarification on the breakdown of

figures providedi¡;~i¡~räer to ensure that we have properly understood theinformation provided so far. We ask as the percentage of response typesappear to breakdown as demonstrated below, which leaves 9% of responsetypes unaccounted for:

26% - s40 applied as the request is for the applicants own personal data

25% - Information provided in full

10% - Partial disclosures

9% - Exempted in full

Page 63: Metropolitan Police 1

- 3-

~o/ENF0201053

8% - information not held

7% - information already publicly available

Information Commissioner's OfficePromoting public access to officíal information

and pr-oteeting your personal information

6% Withdrawn

Total- 91%

Reviews and Appeals

As matters intrinsic to the section 50 complaints we receive form theCommissioner's basis for deciding whether to pursue en~~rcement action, wedo not ordinarily consider their volume as a percentage¡,~f:;:the total number ofrequests received by an authority. ¡(OW

We do however recognise that the informatio~;tn~I~)p~IU~~iprovided oninternal reviews is encouraging as it eugge~t~!~inat the majdrit~;pf requestersare satisfied with the initial response receim~~~;;¡llli'!'

i);l ~ I i:¡l,~' g Y i ", J .~, '\'. ,'\ 1; :¡it ~,~ * :~;,:

In terms of gauging the MPS' performarHi~li;r thi~;Hr~¡!ect against otll'erauthorities, we do not routinely collect inforôi~li~~liS¥this type, although wewill invariably be provided with,~w;i¡;~indicativel~j~'ures as part of our

monitoring activities. The most~~tn~ineR!~nsivein~~Jniation on the number ofinternal reviews / section 50 corrp¡l~ints¡s!~Rni,itted!I~l!~elation to thepercentage of request~.rT~eived is¡¡~rodu9~~H~'~OmTM")ijiìistry of Justice as partof their quarterly an~l~n~iij~hreports¡ij~¡p~itwHhihl¡¡~entral government. Thereport for 2007 car¡H~Efaccê~~ed on 111i~!åt:

HfntfPJlt f i: A ;~ ',0 ' . ~¡ t, J 1: t ' R ? ,~ J \:http://ww. justicëHgø,v. uk/dodslfoi-reportiB007 -final-web. pdf

im i P '" " .; i ¡Ill i l; ¡¡i!lIIIH; H ¡ il IlUlIlllll1 ¡¡'cl ¡ i iAlthou~h¡~~e!;Il~~ij,rtiTeij~'~highlightéä¡in the report are not directly

comg~nsö'e to tllël~fS¡HI~~rms of size, scope, or the nature of theirrespijm~ibilities, we;ti~~ie rè~n~~;uced some examples (focusing on those withhigher¡¡ijIT~;uest numbe'r~t of tH~inumber of internal reviews / section 50complairi~S1¡eubmitted iniinelation to the total number of requests overleaf. We,,,: i" ';,,! ' ihope these;~i;11 be helgnw¡t to the MPS.;".

(continued o~~~IW~DlI!II!i ,'1\

Page 64: Metropolitan Police 1

ENF0201053 ~o/-4 -

Information CommlssionerJa OfficePromoting public access to official information

and pf'otecting your personal information

NB: Figures in brackets express a percentage of the number of requestsreceived.

Cabinet Office 641

Department for 1,878Transport

Department forWork andPensions

1,259 26 (2%)

Department ofHealth

18 (1%)

39 (3%) 10(1%)

16 (~ 1 %) 0(0%)

As we have touched upon earlier, we are pleased to learn that the internalreview process is subject to review. Many of the authorities we have workedwith, particularly those who have had limited formalised FolA processes priorto our intervention, have chosen to adopt a wholly centralised approach.

Whilst this works well for many public bodies, the sheer size of the operationwould undoubtedly present a challenge to implementing such a system at theMPS, unless significant additional resource was allocated to the PublicAccess Office for this purpose. In light of this, we would suggest that the MPSconsiders centralising as much of the request handling as possible, but

Page 65: Metropolitan Police 1

ENF0201053 &0/- 5-

Information Commissionerss OfficePromoting public access to official information

and protecting your personal information

that primarily, it seeks to build upon the existing modeL. In this context werefer to the exsiting model as retaining a cèntral core of FolA practitioners tolead on request and review handling, whilst drawing upon support fromrelevant staff in the Borough Operational Command Units and the OperationalCommand Units.

In our experience, the key to making such a model work lies in the quality oftraining afforded to staff and to the creation of clear procedures.

- Training of staff

Dealing with each of these points in turn:

¿/cn,'

We are encouraged by the extent to which the MPS has resourced FolAwithin the organisation. We are also encouraged by the authority'scommitment tackle any individual problyms:which may arise.

1 In the event that such a procedure is already in place, we would be grateful for a copy. If

not, we would be pleased to work with the MPS to develop one as appropriate.

Page 66: Metropolitan Police 1

ENF0201053 t=~- 6-

'nformation CommlselonerJe OfficePromoting public access to official information

and protecting your personal information

(3)(3.1) (a)

We recognise that the volume of requests received by the MPS makes itdifficult to check each of them individUq,lly b'efore they are issued (with theexception of those taken from the dip sampling). However, in light of the MPS'comments on refusal notices issued by BOCU offcers who have yet to gainsufficient experience in FoIA, if capacity allows we would like to suggest thatdraft responses from these officers are referred to the PAP for commentbefore they are issued. .If such an approach is not already in place, perh~~~I'~ld~H!d be considered forinclusion as an escalation point (see previous pa~âgraphialjJhis matter).

Moving on to the application ofl~ff~ijl~tigns, w~¡m~~J\d always expect anauthority to consider the substanQ~!;of t~~im~~rmati~"i~~quested beforeapplying an exemption,;;b"u,t experiém~e t~\L~I~ijl~~~~th¡i~his not alwayshappening, as the r~ffm~t!W¡~ff!~tice re*~rnrnendåHôij¡issued to the Departmentof Health demon~m~1e~. It i~l~merefore¡IK~ássuring tó note that, with theexception of Natiff~H:l1 Securimi¡cases,'i~niMPS ensures that the actualinformation requê~t~~ is c~m~i~~~~gbefQrff;apPIYing a section 17 (4)

exemPtio~)r:l~are';;~,.~! .tøötrrâ~~ijlff~¡tiJ~ MPS' commitment to challengethe 'ne~~lt~ll~Ö~ì(;!~ulf ¡¡"~land we recö~nise that this is something that will

notb,~i¡~ccompìish~~,o lihi~rt. If there is anything the Good Practice arm ofthej~~&d Practice åi~~liEnfóli~~rnent Team can do to assist the MPS in thischalleihg~, we would b~¡lpleas'etli to offer our support.

We havebl~~;T;;!nterest~~lto learn that the PAO does not always have accessto information¡~gi~:rtf¡~l~y the National Security exemption in order to conductreviews or appeåjl~'Htblearly, this would have a detrimental impact upon theMPS' capacity to ¿årry out reviews and appeals effectively, and wouldfrustrate the authority's ability to demonstrate conformity with the provisions ofthe section 45 Code of Practice. Whilst we are encouraged by the recentincrease in the PAO's abilty to access to this information, we remainconcerned that decisions may be taken without full access to thecorresponding information. As we understand that this will be an area of greatsensitivity, we wish to discuss this with the MPS in more detail and would liketo accept your kind offer to meet in person so we are able to consider this,and other issues, further. ;., '

I

Page 67: Metropolitan Police 1

ENF0201053 (crY-7 -

InformatlDn Commlssionerss OfficePromoting public access to official information

and protecting your personal inforniation

Thank you for confirming that the 'form of undertaking' approach is no longerin use. Thank you also for your clarification on why this approach wasundertaken in the case.

d ii ¡1i11 ¡!í!lí' lll

CHh¡~ t tiji.;, ,,~g:t:t 'it

'H-f

Thank you for YÓj~~lffRmm~Of~¡:;~9:tj~~ r~~~~nse issued torecogn is~t,nm;dq ue'S~i'~9.; ;~a~:jåiiSW~iK¡!~t~,lø¡req uests can present somechalle~,~i~~\i¡å~¡t"¡~~ dd;QW~necessarilyiseek recorded information and oftenatteI)1~t!~Ô elicit tHij~i~hts'¡ah~opinions. Výe.are however pleased to see thatthe¡tV¡";? recognisei9¡t~~t thé¡i~~~mptions quoted in tHis case should havebee~'jëHfpi~nded upon'.lmhljiii,

;im

We

pHi

,¡: l¡:~ i ~ f j

Thank you for explaining the reasons why request was nothandled appropriately. We are pleased to note that a reminder will be issuedto staff which will advise how requests must be handled by the organisation.

Turning to your answers to the separate questions (1-4):

1. We are grateful for tHe clarificaHon on the issue of letter templates:1~

Page 68: Metropolitan Police 1

~::0201053 ..' ko/2, In respect of the training options offered to IM and OM's (L~CaIìL

ACPO Decision Maker Training and ISEB trainingo~~:WQr.i'ifirw~liet::ì::and protecting your personal information

there is scope to make this compulsory? Again, this is something wewould be happy to discuss in person so we are able to fully understandthe implications of such an approach

3. We are encouraged to learn that dip sampling is c;~~ducted by the PAOand would be interested to learn what percenta)~;~ipf correspondence isroutinely checked in this way, andofthose t~ñ¡w¡ercentage ofresponses which the PAO con~iclersto be;!m'~sat~s¡~~ctory or similar. Asabove, we could discuss this in person if itiiWould~ei;r;ore appropriate

The Duty to Confirm or Deny:n:f

¡/;P:"HU!

!;¡:;

":f i A;' ~ t t 9 g~, Ji n r

;tgtl'LUU

':,"nt

rf\::î ~ ~'i ;;/:::(

;; tfWt)

"'I am writing t6l~~W1Wl3~cerning the operation of the Wilson Doctrine, as set

out by the Prime fINnister, Harold Wilson, in response to a question from aformer MP for Lewes, Sir Tufton Beamish, on 17 November 1966. Can youplease inform me whether, since that date, there has been a change of policywhich has occurred but has not yet been reporled to the House of Commons,and especially if he wil state how many MPs have been subjected totelephone tapping or other intrusive surveilance since that date. I am askingfor a number to be given, along with the year of intercept, not for the names ofthe MPs in question."

The Cabinet Office refused to confirm or deny whether it held the requestedinformation by virtue of s24 (2). Both the Commissioner and the Tribunalupheld this approach with the Tribunal stating that, "The use of a neither

Page 69: Metropolitan Police 1

~::0201053 Æco/confirm nor deny response on matters of national security can o~~cure itsPur;pose if it is applied consistently." (para 48). Information Commlasloner's OfficePromoting public access to official Information

and p~oteeting your per-Gonal information

Essentially the key point was that knowing that any number of MPs or that noMPs were under surveillance would be of significant interest (and would orwould be likely to endanger national security).

Clearly each case must be considered on its own merits, and whilst we arekeen to assist the MPS in approaching such requests we are alsokeen to discourage over reliance on the removal of to confirm or denyin cases where it is not appropriate to do so.

Thank you for your comments of the~~~se, which iadded to the relevant case files (as witij!~~ë other in~~rmationcases). As the case is yet to be investiga~~~ìproP,nn,llwe do not

prematurely indicate whether or not the M~~l'rm~i~orrect to neither confirmnor deny whether the informati~m!~~s held. H0rræ,~er, we recognise that itwould be helpful to explain why~~!s¡n~f:~¡~al was¡iarrl~ded as in example in our

last letter to you. Essentially, thist~~s 'åm¡¡i¡I¡I¡~~lnatidri¡w~¡~ refusal which caused

us concern as it invokednumerous¡~)(empt¡gmSj¡\%ith vefy little explanation asto why they applied.d mmm ;\ ¡!l¡ ,¡Il IWiiqmp

,¡!!IlW"'íiUl¡"m¡r(3.1) (b) ."" lW "p,i¡I;lllhk dlil¡iimnHF¡ ¡lliilL

Our previ?~¡s"lntte(tQi~,~;~!lHP'S\'rna~i~mfl1n'rence to the decision of the

Inform~ti~~¡TJjii~~m,~1 ii1i~~t:brick v Ndttngham City CounciF. This referencewasf.ilj~ljiläed in dr~mrtoé~R!~in that the fact that an exemption is introducedafterl~~n initial refuŠall!~toe~n¡~il!~ itself disentitle an authority from relyingupon'i~.¡:~;?wever, we~n~t on1tø explain that the Commissioner wouldinevitably¡f:im¡? that the ~~thority had breached the requirements of section 17by failing tô¡lOñ?,rm th~i¡fl~plicant of the exemption it sought to rely on withinthe appropriåt~itirna~Qal~.

'a fair and thorough review of handling issues and of decisions taken pursuantto the Act, including decisions taken about where the balance of publicinterest lies in respect of exempt information. It should enable a fresh decisionto be taken on a reconsideration of all the factors relevant to the issue'.

2 Available at

http://www. informationtribu nal. gov. uklDocuments/decisions/Dr%20 P%2 0 Bowbrick%20v%201nformation %20Commissioner%20and%20 Nottingham%20City%20Cou ncil%20(28 %20September%202007)v7307. pdf

Page 70: Metropolitan Police 1

- 10-

(crYENF0201053

This would suggest that an authority is correct, and ind~§,~r~id&o1i1lmgl'Ç~~:;:r~:i::and protecting your personal information

introduce additional or alternative exemptions at the review stage whereappropriate.

Nevertheless, the Commissioner would find the authority in breach of section17 (1) if an additional exemption was introduced at this stage (or during theCommissioner's investigation). This is because section 1 (1) requires that:

A public authority which, in relation to any request for information, is to anyextent relying on a claim that any provision of Part 11 relating to the duty toconfirm or deny is relevant to the request or on a claim that information isexempt information must, within the tim\~ for complying with section 1(1),give the applicant a notice which- .

(a) states that fact,

(b) specifies the exemption in question, and

(c) states (if that would not otherwisE! be apparent) why the exemption applies.

We appreciate that this .i.s a rath~¡I~~~~¡'I~;;~~w'I¡ind there wil becircumstances under;~~!i;~~!ti~e Cortrn.i~;~i~rierfiill~!~i¡;ri authority in breach ofsection 17 (1), de~p'~~¡the¡fafftthat tn~;~¡were correct to introduce anexemption at thmi~~ternal revÌmyv stagEjÌ~~r during the investigation). This is

because the autli~nirX will ~~~:~,8?rnmitte~\~n irrevocable procedural breach ofthe Act. In rn,uch tI¡~¡~~;rn~!w~~jl~t'll!~~~~?~i~y could not retrospectively absolvea breaCnd~f¡s:~~tiQn f~itmljtiime fot6o~¡Øliance).

,'" ." J. ~ 'to" ;, .~ t n ; i !! t t: ",1 R~ 1% ti t i;,)'

Consideration of Current Guidance and,Case Law Against Old Cases."f,~We are grateful to you for taking this oppòrtunity to raise the MPS' concernson the application of current case law and guidance when consideringrelatively early requests. Regrettably, this is due in part to the backlog of FOIcases. As cases await allocation, case law and in particular, Tribunal casesprogress, resulting in new lines to take on the interpretation of the Act. It is

Page 71: Metropolitan Police 1

~~~:201053 £crYunfortunate that this can have the effect of considering an authoL-. .. Int¡rrnion Co~~e.BloneriB Officeresponse in the context of case law which was not avaij¡:ble,¡l9uilhlem,.lol,M;ial information

and protecting your personal information

time the request was made and we very mùch regret that this has had ademoralising effect upon practitioners. at the MPS. Where possible, we do tryto reflect the status of the Commissioner'slguidance at the time of the requestand you may wish to view the Decision Notice issued in case FS50147679 foran example of this:

http://ww. ico.gov. uk/upload/documents/decisionnotice:~A~008/fs 5014 7679.pdf u!nH,';'lH1'

Page 6 of this Decision Notice explains that W~!I~IW~I~~h~fi!ty did notconduct an internal review within the timefram~istipulated~~nneCommissioner in 'Good Practice Guidan~ff!Vt't;'5' published il1!If~Rruary 2007,that the delay occurred before the publiff~~i6n of this;i~uidance dlilmlr matter.

Meeting

We would be pleased to inViten~WJ~!¡ri!Í~d ;:~~~lieagues to our offces to

discuss the issues raised in our d~r.cespø;mflrrin'Ge tÖ¡¡~~t,e. Alternatively, we

would be pleased to vi~ii.~~e MPS~!~"ice~,i~a~¡~MI;~rly!if'his could becombined with any n;~~~l;ijg~¡l exch~¡I¡l9~1¡~f¡Jnfoh~Iijtjon which would progresscurrent cases. ¡,.q,p' 'i"'" 'l,.,',.,.,i.".,',i,l",Pp "'HfiHn qlU:¡,;"

,;;x

We would like t~¡U¡~;~~est tn~1¡t~;~J()uoJij~'::,ICo staff members attend such ameeting: ' ' 'id' ,

JOh~n,W~lt~lmrn!l¡Ê¿\I\tp,rceme~;¡¡~:nagerJo S¡'~n¡es - FOI EnTqntemè~~I~fficer "Jo Pê(j~¡er - Team Leijeißr, Edrtlcation Police and Justice

';;;i:;'f¡ i'k";:;

If the me~ll~~iii!~ to be.Ti~ld here in Wilmslow, we wil also endeavour tointroduce to tf!~ifferu~¡I~;Înts officers handling MPS cases and to other memberof the FOI Enforo~~øht and Good Practice Team as appropriate.

:Jëdd

We would be grateful if you could indicate your preferences for the locationand probable date of the meeting. We will then ensure that the necessaryarrangements are made. We would also be grateful if the MPS could provideclarification on the breakdown of % of responses, as requested in page two ofthis letter (in advance of the meeting).

In closing, we would like to reiterate ourthahks for the positive way the MPShas responded to our concerns so fan,.Wevery much look forward to workingwith you and your colleagues to achieve a,'positive outcome.

,

If you should have any questions, please do not hesitate to contact me.

Page 72: Metropolitan Police 1

- 12-

ENF0201053 €=eYYours sincerely Information Commissioner's Office

Promoting public access to official informationand prootecting your personal information

Jo Stones

(FOI) Enforcement Officer

Good Practice and Enforcement