Decision Making &Managing Change

A presentation by

Sabrina MergenthalerA student at

Colorado Technical UniversityIn the classroom of

Professor Meisha BrownMGM260-1101B-02

March 21, 2011

2015

VISIONS AND TARGETS

• The Decision Making Process

• Managing Change

• The Techniques to Managing Change

• Vision and its Role in Change

• The Aspects--from Concept to Completion

• An IRL Moment

Introduction

Concept

Implem

ent

CompletionP

lan

The Decision Making Process

Step 3:Allocate the wight of the

criteria.

Step 1:Identify the Problem.

Step2:Indentify the decision criteria.

2015

Step 4:Develop a list of alternatives.

2015

The Decision Making Process (cont.)

Step 7:Implementation of the alternative

Step5-

Analysis of

Alternatives S

tep

6:Se

lecti

on o

f an

Alte

rnati

ve

Step 8: Evaluate the Decision

Effectiveness• Was the problem correctly

identified?• Were alternatives calculated

properly?• Was the right option select or did

implementation fail?

LATTICE!

The DecisionMaking Process (Cont.)The Problem:

Dogs are getting into the garden and destroying the

landscaping. We have decided there needs to be

barriers.

Decision Criteria:1. Height2. Efficiency3. Ease of Installation4. Appearance5. CostAllocating Weight:

(in order of the most important considerable factor)

1.Appearance2.Cost3. Efficiency

4. Height5. Ease of Installation

Developing Alternatives

1. Chain-link2. Lattice3. Wood4. Other Metallic5. White Picket Analyzing Alternatives

Appearance Cost Efficiency Height Installation

1. Chain-link 0 8 10 3 22. Lattice 10 7 10 10 63. Wood 5 9 4 8 44. Other Metallic 6 7 5 3 95. White Picket 10 4 7 6 6

Selecting an Alternative

Implementing the Alternative

Evaluating the Decision Effectiveness

• Were the results successful?

• Why or Why not?

Resistance

Technique

InnovationChanges in Structure

Changes in Te

chnology

Man

ager

Managing Change

Managing Change:process by which managers coordinate, implement, and monitor alterations and how they affect their employees (Managing Change, 2006)

Change

s in Pe

ople

Structured UnstructuredProgrammed Responses Non-Programmed Response

Managing Change (cont.)A valuable life tool

• Establish the job interestDo you have a job? Are you looking

for a new job? What are you interested in doing?

• Lay out the plan of actionHow will you go about selecting

the new job? What documents will you need? Education?

• Implement the planApply, interview, review

• Assess the outcomeDid you get the job? Why or why not? Reflect. Adjust

TECHNIQUES TO MANAGING CHANGEKey Components

• Strategy• Motivation• Innovation• Remain positive• Patience• Understanding• Provide Constructive criticism• Reward

Changing Structure

Changing People

Changing Technology

2015

VISIONS AND ITS ROLE IN CHANGE

What is Vision?An understanding of the organization's goals and how the change will advance this. (Rubenstein, D.N.K.).

• Clear vision of desired goal for entire organization.

• The vision should be integrated into the change taking place.

• Vision should be realistic and achievable

• Visions should change with the company as it grows (Bryant, 2009)

• Visions should be strategic

“Keeping your eye on the prize”

CREATING AND COMMUNICATING CLEAR VISIONS

2015

“Vision can provide both a corporate sense of being and a sense of enduring purpose. While incorporating a measure of today's success, vision transcends day-to-day issues. And, by providing meaning in both the present and the future, vision can empower and encourage leaders and followers to implement change” (Sullivan & Harper 1996).

1. Tell a story2. Talk about your vision

3. Use multimedia4. Have one-on-one conversations5. Identify and utilize key players to

motivate others6. Seek assistance outside of the

company7. Create lasting impressions that

exemplify your vision8. Direct the progress

9. Be what you say

IN REAL LIFE

The Introduction of healthier options

Item Calories Fat (g) Trans Fat (g) Sodium (mg)Fiber (g)

Hamburger 250 9 0.5 520 2Small French Fries 230 11 0 160 3Chicken McNuggets (4 piece) 190 12 0 400 0Barbecue Sauce (1 pkg) 50 0 0 260 0Sweet 'N Sour Sauce (1 pkg) 50 0 0 150 0Tangy Honey Mustard Sauce 60 2 0 210 1

Premium Southwest Salad (without chicken) 140 4.5 0 150 6

Premium Bacon Ranch Salad (without chicken) 140 7 0 300 3

Premium Caesar Salad (without chicken) 90 4 0 180 3

Snack Size Fruit & Walnut Salad 210 8 0 60 2

Newman's Own Creamy Southwest Dressing 100 6 0 340 0

English Muffin 160 3 0 280 2Hotcakes (w/o Syrup & Margarine) 350 9 0 590 3Scrambled Eggs (2) 170 11 0 180 0Hash Brown 150 9 0 310 2Grape Jam 35 0 0 0 0Strawberry Preserves 35 0 0 0 0

(Eating Healthier, 2010)

Motivation

LeadershipStrategy

Decisions Vision

Tech

niqu

e

Effec

tive

chan

ge M

anag

emen

t

Conclusion

References

Managing Change. (2006). In Dictionary of Human Resources and Personnel Management. Retrieved from http://www.credoreference.com/entry/acb/managing_change

Rubenstein, Shelly. (D.N.K.). Change Management. Retrieved fromhttp://www.training-management.info/change-management/managing- change.htm

Bryant, Hattie. (2009). How to Communicate Your Vision to Employees. Retrieved from

http://www.5min.com/Video/How-to-Communicate-Your-Vision-to-Your- Employees-84269768

Communicating the Vision. (2010). Center for Creative Leadership. Retrieved from http://www.ccl.org/leadership/podcast/transcriptCommunicatingVision.aspx

Eating Healthier at Fast Food Restaurants: McDonald's. (2010). Dr. Gourmet. Retrieved from http://www.drgourmet.com/health/fastfood/mcdonalds.shtml

Kiley, David. (2005).McDonalds New Campaign Is The Appearance of a Good Start. Bloomberg Business Week. Retrieved from

http://www.businessweek.com/the_thread/brandnewday/archives/2005/03/mcdonalds_new_campaign_is_the_appearance_of_a_good_start.html

Perth, Ruth. (2004). McDonald's Health Kick Turns Result Around. The Age. Retrieved from http://www.theage.com.au/articles/2004/04/19/1082357111598.html