Meet the-clarity-heroes

the world’s best brands choose CA Clarity® project and portfolio management to innovate, transform and optimize their business See how organizations like yours are accelerating their business with PPM.

agility made possible™

the world’s best brands choose CA Clarity® project and portfolio management to innovate, transform and optimize their business See how organizations like yours are accelerating their business with PPM.


meet the CLARITY heroes Hear how CA Clarity™ Project and Portfolio Management helps the world’s best brands succeed


Who uses CA Clarity PPM today?Over 1,500 companies across dozens of industries and lines of business experience CLARITY to innovate, transform, and optimize their business. CA Clarity PPM provides value for all types of industries.

Financial Services & Insurance

Communications, Media & Entertainment

Retail / Consumer Goods

Healthcare & Pharmaceutical

Alfa Corp. • Ace Limited • The Chubb Corp • Markel • BNP Paribas • Capital One • Carlyle Group • Goldman Sachs • Edward Jones WestPac Wellsfargo • SunCorp • Lumley Insurance • Sicredi • Techban • American Express • Ameriprise Financial, Inc. • Discover T. Rowe Price • Mutual of Omaha • New York Life Insurance • Nationwide • Bank of America • HSBC • Vanguard . . .

DirectTV • Paramount Pictures • Warner Brothers • MGM Resorts • Bell Canada • Electronic Arts • Donovan Data Systems • HBO • Interpublic Group of Companies New York Times Company • Viacom • Comcast • John Wiley & Sons, Inc. • AH Belo • Aristocrat Gaming • Time Warner Cable • Vertis Holdings • Disney Interactive Media Group • Live Nation (Ticketmaster) • BSkyB • The McGraw-Hill Companies Inc. • Verizon • Telephone & Data Systems • Telekom Austria . . .

The Gap • Williams-Sonoma • Autozone • SAKS Inc. • The Bon-Ton Stores Inc. • Campbell Soup/Pepperidge Farms • 7-Eleven • Dillard’s • Avon Brinker International • Sonic Drive-In • Lowe’s Companies • Target • Talbots • Supervalu • Johnson & Johnson • Tesco Stores Limited • Belk Loreal • Select Comfort • Office Depot • Macy’s • Home Hardware • Loblaw • The Kroger Company • SuperValu • GameStop Rent-A-Center . . .

Allergan • Amgen • Cardinal Health • Highmark BCBC • OSU Medical • Allscripts • Duke Health Technology Solutions • PPD • BCBS of SC • Novartis • NOVO NORDISK • Abbott Labs • Aurora Healthcare • Dean Health • GE Healthcare • Mayo Clinic • Patterson Dental Alberta Health Services • Northern Health Quest Diagnostics • Adventist Healthcare • Cross Country Health • Kforce • PMSI • Tenet • CareFirst Blue Cross Blue Shield • McKesson . . .

Public Service Tucson Electric Power • Government of Ontario • NuStar Energy L.P. • EXELON • Atlanta Public Schools • Duke University • State of LA, Dept. of Health & Hospitals State of MS, Dept. of Finance & Administration • State of TX, Employee Retirement Systems • University of Georgia • Orica • Rio Tinto • XCEL Energy (IGS) • BP Baker Hughes Inc. • CITGO Petroleum Corporation • Cengage Learning • CMS Energy • Federal Reserve Bank of Boston Inc. • Devon Energy . . .

ManufacturingAmerican Greetings • Brady Corporation • Cooper Tires • Harley-Davidson • Johnson Controls • Kimberly-Clark • RIM • Mercedes Benz • NCI Group, Inc. • Advanced Micro Devices Inc. • Hospira • ITW • Navteq • Amway/Alticor Inc. • Dow Corning • Amway/Alticor • Dow Corning • Ford TRW • Nisson • Dell Inc. • Armstrong • Celanese • Spirit • Global Foundries Inc. • EMC • Epson America • VF Corporation • Volkswagen AG . . .

• Global leader in Project and Portfolio Management• 30+ years of experience

Regardless of your industry, size or department, the possible uses of CA Clarity PPM are endless. Read on to learn how organizations like yours are reaping the benefits of the solution to optimize resources and performance, drive strategic planning and transform to free up resources to innovate.

• 1,500 active customers• One comprehensive portfolio management solution for all project management methodologies—traditional, agile or hybrid

Providing a clear path to the best decision and performance across the enterprise

Information TechnologyOptimize your portfolio of resources

Enterprise Portfolio ManagementGain portfolio insight to align projects to strategy and articulate value across the enterprise

FinanceAlign your investments with long-term strategies

Corporate PlanningModel demand, investments, resources, budgets, and priorities and see their impacts

Product DevelopmentAccelerate time to market

ServicesMaximize your services performance

Why CA Clarity PPM?

innovateAccelerate your pace of innovation

CA Clarity PPM users reduce low-value projects by as much as 20%* There is no shortage of great ideas. In fact, the best ideas come from the most unlikely sources. The challenge is not only capturing those ideas but getting the tools and processes in place, to take the best ideas past the inevitable idea and build the energy to make it happen. CA Clarity PPM goes beyond day to day monitoring to manage the entire innovation lifecycle; that includes everything from crafting corporate strategies to acquiring and vetting ideas from employees and customers, to building requirements, assigning resources and moving projects all the way through to completion.

*Source: CA Technologies “ROI with CA Clarity PPM Comparative ROI Data Study”

Quote Source: Smart Enterprise: PPM for Intelligent Innovation: http://www.smartenterpriseapp.com/issue/69984/12

“We used CA Clarity PPM to devise four categories of projects based on our strategic goals: innovation, growth, efficiency and productivity.” —Anderson Itaborahy, Executive Manager of IT Governance, Banco do Brasil

“To stay competitive with their smaller, more nimble competitors, enterprises are looking to remove as much waste as possible from the innovation lifecycle, from vetting ideas to accelerating their time to market... with a value flow, quality-driven methodology approach, we’ve seen large enterprises reduce time to market for new platform features from 300 days to 50.” —Alex Adamopoulos, CEO of Emergn Ltd., global management consultancy

CA Clarity PPM helps users reduce project portfolio cycle times by 10% through improved decision support** With application development and support typically representing up to 50% of the IT budget, application rationalization and setting benchmarks for managing your portfolio can be a good starting point in the process of helping IT to identify and assess productivity and cost-efficiency issues in the areas most likely to drive high costs.

**Source: CA Technologies “ROI with CA Clarity PPM Comparative ROI Data Study”

*Source: Capgemini 2011 Application Landscape Report

transformDefining new application strategies

of IT executives know their portfolios are in need of rationalization*

85%

Rationalize current and future applications based on business criteriaAn example of a CA Clarity PPM application portfolio dashboard. CA Clarity PPM provides a platform to define and evaluate applications in terms of business value, technical fit and risk; helping to make the right decisions on whether to keep, retire or outsource applications.

75% of IT time, budget, and resources are spent on “keeping the lights on”* To plan and align for growth, organizations must make sound investment choices and execute them effectively. It requires cooperation and collaboration at every level of the organization. And, it requires aligning investments with strategic objectives to ensure proper assignment and efficient use of available resources. CA Clarity PPM enables you to analyze each investment as part of a larger portfolio to effectively manage investments, resources, and performance, optimizing business growth and results.

*Source: Capgemini 2011 Application Landscape Report

CA Clarity PPM helped users save an average of $2 million by improving resource utilization over 3 years.** “By eliminating roles that were not necessary, we have been able to make savings of millions of dollars.” - CareFirst

**Source: CA Technologies “ROI with CA Clarity PPM Comparative ROI Data Study”

optimizemeasure and improve performance

Optimize Portfolio of Resources and InvestmentsAn example of a CA Clarity PPM portfolio and resource dashboard. CA Clarity PPM helps organizations gain comprehensive insight into demand, resource allocation, cost, and value of business initiatives.

These organizations have CLARITY to move quickly and innovate, transform intelligently, and optimize resources to create advantage in a world in constant flux.

“It’s not always easy to know whether our resources are being properly utilized.” Jenny Lane Project Manager, Avis Europe

Customer ProfileIndustry: Car Rental ServiceCompany: Avis Europe plcRevenue: €1.4billionEmployees: 5,000Category: PPM for ITLocation: Europe

Avis Europe is the leading car rental company serving millions across 112 countries. With a matrixed IT organization, Avis manages multiple large programs using a wide range of resources and skills from a distributed team. Avis uses CA Clarity PPM for best practice execution, resource optimization, and financial governance for increased visibility of IT project costs and resources to accelerate business agility and reduce risk.

20Major strategic projects are being managed via CA Clarity PPM.

Companies like Avis reduce cost overruns an average of $943K over three years.* *Source: CA Technologies “ROI with CA Clarity PPM Comparative ROI Data Study”

Visit ca.com/clarity-heroes to read full story

http://www.ca.com/clarity-heroes

“We can make informed decisions on how to get the best value from the company’s resources.” Morla Wedel PPM Solution Manager, Sky

Customer ProfileIndustry: Communications and entertainmentCompany: British Sky Broadcasting (BSkyB)Revenue: €6.6 billionEmployees: 16,500Category: New Product DevelopmentLocation: Europe

More than 10.4 million families in the UK and Ireland subscribe to Sky’s entertainment and communications services so new innovation is critical. By utilizing CA Clarity PPM to track costs, resources, demands and capacity, they are able to tie into their IT, HR and finance systems in order to cross-charge projects costs to business segments. Executive dashboards enable decisions to be made quickly and reallocate projects in jeopardy of under performance or budget overruns.

2,000Projects tracked by CA Clarity PPM.

Enterprise wide visibility means no more duplicate work. Reporting on projects, costs and resources in 60% less time.



“Since incorporating Agile into our development approach, we have cut our delivery cycles in half. Also, we are able to incorporate customer ideas into our roadmaps at a faster pace and with better collaboration.”

Lokesh Jindal General Manager, CA Technologies

Customer ProfileIndustry: High TechCompany: CA TechnologiesRevenue: $4.8 billionEmployees: 13,600Category: New product developement

CA Technologies provides IT management solutions that help customers manage and secure complex IT environments to support agile business services. In order to bring more innovation to customers at a faster pace, CA Technologies uses CA Clarity PPM , CA Clarity Agile , CA Clarity Requirements, and CA Clarity Ideation to capture the voice of the customer, increase development productivity, and manage future demand. By adopting the Agile approach, CA Technolgoies can now meet customer requirements in a shorter timeframe.

Manage traditional, agile and hybrid projectsAn example of a CA Clarity PPM project portfolio view. CA Clarity PPM delivers enterprise visibility into project costs, deliverables, and resources for all project management methodologies—traditional, agile or hybrid. *Source: CA Technologies “ROI with CA Clarity PPM Comparative ROI Data Study”



“Our staff are spending less time gathering information and more time actively managing projects.”

Eric Le Bail Manager of Sales Delivery, Related Group Applications, Capgemini

Customer ProfileIndustry: IT ServicesCompany: CapgeminiRevenue: €9.7 BillionEmployees: ~120,000Category: Professional ServicesLocation: Europe

Capgemini is one of the worlds leading consulting, information technology and outsourcing companies. Capgemini has a centralized EPMO office to coordinate project managers from various countries. CA Clarity PPM supports more than 45,000 staff and subcontractors to holistically track activities and project status, real-time management, and client billing and reporting. Cutting administrative overhead and accurate billing had reduced risk and improved customer satisfaction.

31,000Projects managed with CA Clarity PPM reduced month-end closures by 2 days.

It is essential we can quickly and accurately evaluate a project’s status to ensure we are meeting our key performance indicators (KPIs).



“By eliminating roles that were not necessary, we have been able to make savings of millions of dollars.”

Karen Beaudouin Programs Manager, PMO, CareFirst

Customer ProfileIndustry: HealthcareCompany: CareFirstRevenue: $6.8 billionEmployees: 5,000Category: PPM for ITLocation: North America

CareFirst is a not-for-profit health insurance in the US for more than three million members. CA Clarity PPM helps CareFirst to address initiatives in healthcare reform, new services and cost reduction and facilitates greater transparency, communication and accountability. CareFirst benefits from IT governance and visibility into demands, resources, skills, availability and experience. As a result, it is better positioned to respond with innovative approaches to cope with healthcare changes.

97% compliance with our time entry policies.

110Million dollars of project investments managed via CA Clarity PPM.



“ We were able to make project delivery more transparent, facilitating management and control of each task. It has made it possible to measure project team productivity and, as a consequence, provide for the creation of a benchmark for measurement in projects for future planning.”

Denise Cascardo PMO Manager, Dataprev

Customer ProfileIndustry: Public SectorCompany: DataprevRevenue: $1 billionEmployees: 3,000 +Category: New Product DevelopmentLocation: South America

Dataprev is a state owned Information Technology and Communications provider dedicated to improving social policies in Brazil. With CA Clarity PPM, Dataprev handles software development for Brazil’s social security program and can plan and deliver projects more effectively, and with better control resulting in improved efficiency of project delivery by 40 percent. From ideation to demand management to benchmarking future projects, Dataprev relies on CA Clarity PPM.

40%Improvement of project delivery with CA Clarity PPM.

Better planning and better control result in on-time delivery.



“We can deliver better project outcomes at a lower cost to support the business as it expands.” Michael Pedersen Section Manager, DSV

Customer ProfileIndustry: LogisticsCompany: DSVRevenue: €6.6 billionEmployees: 21,000Category: PPM for ITLocation: Europe

DSV is one of the largest freight forwarding companies in the world. CA Clarity PPM On Demand allows their IT department to manage large, complex projects and day to day activities for 200 internal resources and third party suppliers. By governing projects with ITIL® and PRINCE2®, and tracking costs and tasks, DSV is able to match resources to business needs, maximizing efficiency to deliver more projects on time and on budget.

€30Million worth of projects and resources managed using CA Clairty PPM on Demand.

Companies like DSV improve resource utilization an average of $2M.**Source: CA Technologies “ROI with CA Clarity PPM Comparative ROI Study”



“We needed a centralized view of the project portfolio that linked strategy, budgets, risk and resources.”

Customer ProfileIndustry: InsuranceEmployees: 850Category: PPM for ITLocation: Asia Pacific

Leading Australian provider of insurance services and products for individuals, small business, and large corporation uses CA Clarity PPM to improve project success by providing top level visibility of projects, resources, and costs to ensure its investments are aligned with strategic goals. By supporting project managers, portfolio managers, IT staff, developers and testers, they invest in the right projects with executive views of resources and risks.

20Key strategic initiatives are managed via CA Clarity PPM on Demand.

Improved resource planning 3 months in advance.

“The PPM Solution will help us to more efficiently innovate to speed our products to market, build market share and better align with customer needs.”

Customer ProfileIndustry: ManufacturingRevenue: €22 billionEmployees: 80,000Category: New Product DevelopmentLocation: Europe

Fortune 500 manufacturing company and one of the largest producers of steel uses CA Clarity PPM for product and service life cycle management. From product design through production and delivery, they are able to drive innovation, profitability, competitive differentiation, and customer satisfaction. With CA Clarity PPM, they have better insight into customer needs and can react quickly to emerging market opportunities. Aligning product portfolios to business strategy improves time-to-value and ROI.

CA Clarity PPM helps users improve revenue per project return rates on average $1.4M.*

*Source: CA Technologies “ROI with CA Clarity PPM Comparative ROI Data Study”

“€3.5 million is just the start of the potential cost savings, we expect this to increase to around 10 to 15% of total application maintenance costs within the next few years which could be up to €20 million.”

Michael Steffensen Head of Group IT Business Support, Nordea

Customer ProfileIndustry: Financial ServicesCompany: Nordea BankRevenue: €581 billionEmployees: 30,000Category: Application Portfolio ManagementLocation: Europe

Nordea provides a range of banking services for millions of customers in Europe. By using CA Clarity PPM for application portfolio management, Nordea is able to score applications by cost, technical quality, functional quality, business and strategic value. Application scorecards allow Nordea to decide what to retire, keep, upgrade, improve or replace. Now they can reduce licensing and support costs, better utilize their 100 person IT team, and react quickly to changing business needs.

€3.5Million in cost savings resulting from the TAPAS project so far.

3,300 applications tracked 150 identified for retirement.



Customer ProfileIndustry: HealthcareCompany: Picis, IncRevenue: Not availableEmployees: 720 +Category: Professional ServicesLocation: North America

Picis, a part of Optum Insight, is a global provider of innovative solutions. Thousands of hospitals and health professionals rely on Picis to process critical data needed to assist clinicians in making decisions about patient care. CA Clarity PPM provides a centralized platform for efficient project and portfolio management, resource scheduling, and client billing to safeguard revenues and ensure client project success and satisfaction. Now Picis forecasts revenue more accurately and has increased capacity for client projects.

Accurate forecasting every month, means we can manage our business and resource requirements much better.

$50Million dollars worth of projects managed via CA Clarity PPM.


“We now have the time and resources available to help clients achieve their strategic goals.”

Craig Thomae Director, Project Management Office, Picis


“Our project portfolio has doubled in size over the last year, and CA Clarity PPM plays a vital role in helping us manage these projects in an efficient and effective manner.”

Bill Martin Chief Information Officer, Royal Caribbean Cruises

Customer ProfileIndustry: HospitalityCompany: Royal CaribbeanRevenue: $6.7 BillionEmployees: 58,000Category: PPM for ITLocation: North America

Royal Caribbean Cruises Ltd. boasts some of the largest ships in the world. Its 34 cruise ships take guests to more than 260 destinations. They use a number of CA Technologies solutions to monitor and manage thousands of devices and applications. CA Clarity PPM helps Royal Caribbean safeguard IT availability with fewer resources and at a lower cost. They can also facilitate innovation to improve the guest experience and boost competitive advantage.

Modernizing legacy applications with the help of CA Clarity PPM.

Using CA Technologies solutions enables Royal Caribbean to manage the complex IT infrastructures on board its cruise liners with fewer resources resulting in less downtime and costs.



“ We needed better visibility of projects as they progressed in terms of scope, time and cost.” Fernando Castro PMO Manager, Sicredi

Customer ProfileIndustry: Financial ServicesCompany: SicrediRevenue: Not availableEmployees: 12,000 +Category: EPMOLocation: South America

Sicredi is one of the largest cooperative credit systems in Brazil and Latin America with over 1.9 million members. The strategic planning department adopted CA Clarity PPM On Demand as their centralized platform for resource, platform and financial management to plan across four major categories; strategic projects, regulatory compliance, multi-departmental, information technology.

Sicredi achieved a return on investment (ROI) on CA Clarity PPM On Demand in just 12 months.

20%Reduction in the PMO’s operational costs.



“With funding coming from various sources, such as general state revenues, grants and specific agencies, the CA Technologies solution helps track spending to enable us to ensure that it aligns with internal policies and guidelines.”

Ron Huston Director, Enterprise Portfolio Project

Management Office, State of Colorado

Customer ProfileIndustry: GovernmentCompany: State of ColoradoRevenue: Not availableEmployees: 33,000Category: PPM for ITLocation: North America

The Colorado State government provides public services to five million people via 16 Executive Branch Departments. When the state consolidated IT operations across the 16 branches, they chose CA Clarity PPM On Demand to gain greater control of its IT budgets and resources, resulting in investments better aligned with state priorities and delivering greater value to taxpayers. Now they can source funding from various sources and track spending in alignment with policies and guidelines.

$112Million worth of high-profile and high-risk IT investments are managed via CA Clarity PPM On Demand.

By opting for CA Clarity On Demand, we have been able to mitigate costs of around $24,000 a year.



“ Projects are completed faster, at lower cost and are better aligned to strategic priorities.” Christian Scheiber Team Leader, Enterprise Services PMO, Suncorp

Customer ProfileIndustry: Financial ServicesCompany: SuncorpRevenue: $93 BillionEmployees: 16,000Category: EPMOLocation: Asia Pacific

Suncorp Group Limited provides insurance and financial services to millions of customers in Australia and New Zealand. Suncorp uses CA Clarity PPM for Enterprise Portfolio Management and Agile project management to track time, risks, project progress, costs and internal chargebacks across their portfolio of leading brands, providing a shared service for five operating divisions. Now Suncorp can evaluate portfolio health, resource footprint, forecasting demand and pipeline management.

Improved accuracy and timeliness of reporting eliminated 20 hours per month.

1,900Active users of CA Clarity PPM.



“Innovation is not linear—it is a closed loop process. With a great tool in place, organizations can execute innovation with excellence and make dynamic decisions that drive better results in the market place.”

Pamela Soin Portfolio & Pipeline Management Practice Lead,

Kalypso

Partner ProfileIndustry: Consulting ServicesCompany: KalypsoCategory: Innovation in New Product DevelopmentLocation: North America

CA Technologies partner Kalypso is the world’s premier innovation consulting firm, helping clients improve performance, drive profitability and create sustainable results by delivering on the promise of innovation. The people of Kalypso are leading business professionals who combine unparalleled expertise in innovation, product development, product lifecycle management (PLM) and portfolio & pipeline management (P&PM) with a depth of experience in the consumer goods, high technology, manufacturing, life sciences and retail industries.

Kalypso’s Nova for PPM® is a practical innovation Portfolio and Pipeline Management (P&PM) model based on leading practices.


In MarketIn Market

PortfolioManagementPortfolioManagement

IdeaManagement

IdeaManagement

Phase GateOptimizationPhase Gate

OptimizationResource

ManagementResource

Management

ProgramManagementProgramManagement


About CA TechnologiesCA Technologies (NASDAQ: CA) provides IT management solutions that help customers manage and secure complex IT environments to support agile business services. Organizations leverage CA Technologies software and SaaS solutions to accelerate innovation, transform infrastructure and secure data and identities, from the data center to the cloud. CA Clarity Project and Portfolio Management from CA Technologies provides organizations the visibility to accelerate innovation, transform portfolios with confidence and optimize the value of their investments and resources to meet the demands of business.

For additional information, visit us at ca.com/ppmMeet the Clarity heroes at ca.com/clarity-heroes

http://www.ca.com/ppm


agility made possible™agility made possible™agility made possible™

Copyright © 2012 CA. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies. The information and results illustrated here are based upon the speaker’s experiences with the referenced software product in a variety of environments, which may include production and nonproduction environments. Past performance of the software products in such environments is not necessarily indicative of the future performance of such software products in identical, similar or different environments. This document is for your informational purposes only and CA assumes no responsibility for the accuracy or completeness of the information contained herein. To the extent permitted by applicable law, CA provides this document “as is” without warranty of any kind, including, without limitation, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. In no event will CA be liable for any loss or damage, direct or indirect, from the use of this document, including, without limitation, lost profits, business interruption, goodwill or lost data, even if CA is expressly advised in advance of the possibility of such damages.

Learn more about CA Technologies at www.ca.com

http://www.ca.com