Marriott

MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATION

ASSOCIATE ENGAGEMENT


LIVING OUR CORE VALUES

In the words of J. Willard Marriott…

“When you take good care of your people, they’ll take pride in their work; and when they take pride in their work, they’ll take good care of the customers.”

&

“If you take good care of the customers, the customers will come back, and back, and back; and the business will take care of itself.”


ASSOCIATE ENGAGEMENT

Engagement covers three areas: STAY - desire to remain with the organization SAY - speak highly of and recommend the organization to others STRIVE - put in the extra effort necessary


DRIVING ASSOCIATE ENGAGEMENT

LIVING OUR CORE VALUES

LEADERSHIP EXCELLENCE

PERSONAL GROWTH

QUALITY OF LIFE AT WORK

TEAMWORK TOTAL

REWARDS ACTION

PLANNING



LEADERSHIP EXCELLENCE

• Open Door Policy

• Rap Sessions

• Leading by Example

• Balanced Scorecard Approach

• Mentoring


PERSONAL GROWTH

• Positive Moves/Global Opportunity

• Taskforce / Deputation

• Development Programmes – Managerial & Supervisory

• VOYAGE

• Training


QUALITY OF LIFE AT WORK

• Work-Life Balance

• Empowerment

• Associate & Families Appreciation Program

• Spirit to Serve the Community


TEAMWORK

• Right Hiring ( DDI/I-Grasp)

• Marriott Culture and Core Values

• Live the Basics/Daily Packet


TOTAL REWARDS

• Marriott Awards of Excellence

• Property Recognition Programmes

• Competitive compensation packages

• Other Benefits ( Birthday Voucher/Meal With Family)


ACTION PLANNING

• Townhalls & Department Meetings

• Quarterly Rap Sessions and Development Plans


AT MARRIOTT… WE MAKE IT HAPPEN !!!


INFINITE POSSIBILITIES

ONE COMPANY For careers log on to www.marriott.com

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Marriott