24
HOW THE WEST (MIDLANDS) WILL BE WON Carole Brooks West Midlands Associate

Managing performance: How the West (Midlands) will be won

  • Upload
    iewm

  • View
    458

  • Download
    0

Embed Size (px)

DESCRIPTION

Led by Carole Brooks, IEWM Associate

Citation preview

Page 1: Managing performance: How the West (Midlands) will be won

HOW THE WEST (MIDLANDS) WILL BE WON

Carole BrooksWest Midlands Associate

Page 2: Managing performance: How the West (Midlands) will be won

How are we doing?

Page 3: Managing performance: How the West (Midlands) will be won

8 out of 14 local areas have higher deprivation (Indices of Deprivation Affecting Children) than England’s 21.1%

8 out of 14 local areas have higher family homelessness than England’s 1.7 – some considerably so.

Infant Mortality rate worse in WM (6.0) than England (4.3) Teenage pregnancy rates in WM (34.9) considerably higher than

national (30.7) and wide variety in the region. 9 out of 14 local areas have higher % of children in year 6 who are

overweight or obese than England (33.9%) – WM average is 36.3% 7 out of 14 local areas have higher rate per 100,000 of children

aged 0-15 killed or seriously injured in road traffic accidents than England overall (22.1).

Variances between localities mask a range of demographic factors and needs.

West Midlands vs England:

Page 4: Managing performance: How the West (Midlands) will be won

Source: Child Accident Prevention Trust, June 2013

“1 in 5 West Midlands children come close to death or serious injury before they leave school “

Page 5: Managing performance: How the West (Midlands) will be won

Children’s Social Care Activity

Page 6: Managing performance: How the West (Midlands) will be won

The child’s journey: How do you know early help and step up/step down is effective?

1: Children whose needs are met

2: Children whose health or development needs may be affected

3: Children whose health or development is being impaired

4: Children at risk of, or who have experienced significant harm

EVIDENCE – ARE WE EFFECTIVE?

Page 7: Managing performance: How the West (Midlands) will be won

“Not everything that can be counted counts, and not everything that counts can be counted.”

Albert Einstein

Page 8: Managing performance: How the West (Midlands) will be won

England West Midlands

Planned spend of net expenditure of individual schools budget per local authority

£4,350 £4,437

% change on previous year -3.1% -3.8%

Planned spend of net expenditure on children's and young people's services per local authority (per capita)

£670 £675

% change on previous year -5.4% -7.3%

2013/14 Planned Expenditure

Source: DfE Statistical First Release, 24 Sept 2013

Page 9: Managing performance: How the West (Midlands) will be won

Structure/ Culture

Governance, resources, business management

PLAN

DO

REVIEW

REFLECT

Improvement cycle Based on reflection, the vision and purpose, self assessment, statutory responsibilities, needs, review of inputs, outputs, outcomes

Page 10: Managing performance: How the West (Midlands) will be won
Page 12: Managing performance: How the West (Midlands) will be won

Structure/ Culture

Governance, resources, business management

PLAN

DO

REVIEW

REFLECT

Improvement cycle

Provide services according to plans to meet desired outcomes

Page 13: Managing performance: How the West (Midlands) will be won

Suffering from a ‘knowing-doing gap’. Confusing meetings and talk, with action and

implementation. Encouraging a learning, not a blame culture –

celebrate success too. Doing the wrong things & decommissioning. Doing once and sharing or pooling resources

Challenges we all face in ‘doing’

Page 14: Managing performance: How the West (Midlands) will be won

Structure/ Culture

Governance, resources, business

management

PLAN

DO

REVIEW

REFLECT

Improvement cycle

Performance monitoring: Quantitative and qualitative data, case audits, views of CYPP and professionals, complaints, evaluations, scrutiny

Page 15: Managing performance: How the West (Midlands) will be won

1. Data - statistics

The Evidence ‘Trio’

3. Voices

2. Research and Evaluation

Page 16: Managing performance: How the West (Midlands) will be won

Triangulating the Evidence “Trio”

Did you reach everyone? Did you make a difference?

Were you cost effective in doing so?

Data

Voices of the

Customer

Research &

Evaluation

Page 17: Managing performance: How the West (Midlands) will be won

Having the Right Intelligence

Page 18: Managing performance: How the West (Midlands) will be won

Context is critical

Page 19: Managing performance: How the West (Midlands) will be won
Page 20: Managing performance: How the West (Midlands) will be won

Structure/ Culture

Governance, resources, business

management

PLAN

DO

REVIEW

REFLECT

Improvement cycle

What difference have we made?

Page 21: Managing performance: How the West (Midlands) will be won

21

asking challenging questions (why …?) reflecting on all possible hypotheses – consider

alternative explanations or causes looking outside the organisation – what conclusions

have others reach in similar cases? being informed (we know from research, children

tell us ….) explaining the rationale for conclusions and

decisions keeping a focus on outcomes:

What difference have we made?

Winning Analytical Behaviours

Page 22: Managing performance: How the West (Midlands) will be won

  QUANTITY QUALITY

EFFORT

How much did we do?

How well did we do it?

EFFECT

Is Anyone better off?

Quantity Percentage

CHANGE

Action planning:What do we do to improve and when will we

know we have?

Outcomes Based Accountability

Page 23: Managing performance: How the West (Midlands) will be won

Pick one of the outcomes below (or think of your own):

1. Early help - knowing that we are making a positive difference, earlier:

E.g. are we reducing risk factors? Is help early enough? Are we improving life chances?

2. Children and young people have the qualifications, skills and aspirations they need for a successful transition into adulthood

NEET, Leaving Care, life skills

3. Our vulnerable children are achieving outcomes which are as good as their peers

Children with disabilities, young carers, etc – WT13 list of 5

4. We have a stable, capable workforce E.g. recruitment, retention, workforce development

Your turn: Outcome focus on.....

Page 24: Managing performance: How the West (Midlands) will be won

Carole Brooks, West Midlands [email protected]

Thank you!