Embed Size (px)
DESCRIPTION
Jim Wheeler, San Francisco Parks and Recreation
Citation preview
Desktop Education for Parks And Recreation
Welcome and Sign-In Have you downloaded and printed
a copy of your handouts (Sent in yesterday’s reminder update.)
Please sign in with:◦ Your Agency Name and the number of
people watching/attending the webinar from your agency today
◦ CEU Requests◦ The name of the person who will be
inputting answers into the webinar application
Note: This presentation contains some graphic images.
Thumbs up or Thumbs down…
Risk management is part of everyone’s
job.
How strongly do you agree with this statement
We seem to be dealing with more accidents or “emergencies” than ever before.
3
Managing Our Risky BusinessCPRS DePR Make and Take Webinar Series
March 2014James C. Wheeler, ManagerAquatics and Leisure Services Divisions
San Francisco Recreation and Park Department
Define Risk Management Cover Employer and Employee
Responsibilities Types of Emergencies and Critical Incidents Emergency Preparedness Ten Stages of Preparing for and Handling
Emergencies or Incidents
Introduction
In Your Chat Box…
What are some of the risks/emergencies you have had to deal with in your career?
The identification, analysis, assessment, control, and avoidance, minimization, or elimination of unacceptable risks.
The process of analyzing exposure to risk and determining how to best handle such exposure.
Risk Management
The strategies to manage risk typically include transferring risk to another party, avoiding the risk, reducing the negative effect or probability of the risk, or even accepting some or all of the potential or actual consequences of a particular risk.
Three Common Ways to Mitigate Risk
Transfer (Waive or Insure) Eliminate Assume
In Other Words…
Employers and employees equally share the responsibility and duty to provide safe places and protect people.
Employer Responsibilities Must develop emergency response plans Employees have to be trained to follow
plans Must understand requirements to develop
effective and compliant emergency response plans (ERP’s)
Need to develop effective ways of implementation including employee education.
Employee Responsibilities Play a Key Role in the Execution of Proper Response to:
Weather Related Disasters Natural Disasters Bomb Threats Fire Workplace Violence Hazardous Material Spills and Incidents
Choose the best response.
Our agency has an Emergency Response Plan,
a. Yes and it is up to date and staff are trained to implement the plan.
b. We have a plan but it could use some updating and staff could be better trained to implement the plan.
c. I’m not sure if we have a plan.d. Other (please explain in your chat box.)
13
When Developing Emergency Response Plans Consider:
Types of emergencies Layout of the facility Available equipment Medical emergency personnel Chain of command Emergency response plan rehearsal
Roles and Responsibilities of Staff Coverage of rescue
area Clearing the facility Primary rescuer Calling EMS Crowd control Responsibilities
after the emergency
Media Contact
Sudden or unexpected appearance; an unforeseen occurrence; a sudden occasion.
Unforeseen occurrence or combination of circumstances which calls for immediate action or remedy; pressing necessity.
Definition of Emergency
Non-Life Threatening
Life Threatening
2 Types of Emergencies
In your chat box…
Please list some NON life-threatening emergencies that you might face during your park and recreation career.
18
Develop simple no-hole steps for dealing with non-life threatening emergencies
Non-Life Threatening
Location protocol, what stays in place and what goes to the office/1st Aid room
Treatment you provide and treatment you don’t provide
Documentation and reporting Follow-up Investigation if necessary
Standard Steps for the Everyday Non-life Threatening Emergency
Warning: The following slide contains graphic medical images.
Life Threatening
Life Threatening or “Call 911 When”…
No Breathing No Pulse Seizure Stroke Broken Bones Excessive Bleeding Suspected Spinal
Loss of Consciousness
Heat Stroke Shock Diabetic Anaphylaxis 24 X 72…
Evaluate the possibilities Define your objectives Plan for action Implement the plan Review and revise when needed
Plan For Anything & Everything
Examples of Incidents That Would Require a Emergency Response Plan (ERP)…
Develop safety plans for dealing with: Earthquakes Floods Fires Lightening Have adequate equipment and supplies
available to "Ride it Out" Make safety plans accessible to everyone
and easy to understand, maps, steps, etc.
Natural Disasters
In addition to planning for natural disasters, also plan for people problems:
Angry customers Bomb threats Riots at large events Terrorism Shooters Staff and patron safety is a priority
Man Made Disasters
In your chat box...
List some natural or man-made disasters you have encountered during your career in parks and recreation.
27
Our Ultimate Duty is to Prepare our Facilities and Staff to Take Care of the Community That we Serve
Ten Stages of aCritical Incident
Let’s Take a Look at Your Make and Take ™ Activity…
As we go through the slides please
use your Make and Take ™ Activity
Handout to develop your action items.
What we do in anticipation of incidents.
Step 1: Preparedness
Emergency Action Plans
First Aid Kits PPE AED Oxygen Backboard and
Blankets Fire Extinguisher Mechanical
Room MSDS
On-site Equipment
Phone List
Training
Who is affected and what care do they need?
Step 2: Victims
Primary Care
Mass Care
Unconscious or Injured
Who we call to help depends on the situation.
Step 3: Emergency Medical Services
Protecting others and controlling crowds
Step 4: People on Site
Victims Out of Harms Way
Crowds Out of the Way
What we do to secure and protect our facility and our Property
Step 5: Facility
Shut Offs
Cash and information
Equipment and Belongings
Notifying your Supervisor and/or the Director
Step 6: Notification
Reviewing the event, getting the facts straight, making sure everyone is okay.
Step 7: Staff Defusing
Review What Went Right
Everyone on the Same Page
No talking to anyone unless directed.
Step 8: The Media
The Role of the Public Information Officer
Fill out the right forms in a timely manner, these are potential legal records
Step 9: Reporting
Completely and Objectively
Depending on the incident people may need a lot of care and counseling
Step 10: Stress Debriefing
Its All About Duty!
PreparednessVictimsEMSBy-standersFacility
NotificationStaff DefusingThe MediaReportingStress Debriefing
Next Steps…
What will you do as a result of completing this webinar?
59
Thanks for your participation!
James Wheeler, ManagerAquatics and Leisure Services
DivisionsSan Francisco Recreation & Park
Dept.501 Stanyan Street
San Francisco CA 94117415-831-6833
International Speaker Alison Harle Make and Take Personal Branding Learn how to improve your image at work
and in the community using creative techniques as well as the Parks Make Life Better! ® toolkit.
Next Month
Please complete the VERY brief survey before logging off. To begin, simply hit NEXT when it appears on your screen. Don’t forget to hit SUBMIT when you are done.
