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Control Your Practice and Your Future. Today\'s revenue cycle encompasses countless activities in your practice. See how ALN can help you manage your revenue cycle and turn your good practice into a great business.
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Theseareuncertaintimesforindependentpractices.Butonethingisclear.Ifyou’reprovidingexcellentpatientcareandrunningapracticethatfunctionslikeasuccessfulbusiness,you’llbeinastrongerpositiontochartyourowncourse–nomatterhowthefutureunfolds. ALNcanhelpimprovethebusinesssideofyourpracticetogiveyouthefinancialresultsnecessarytostayindependent.WeoffercomprehensiveRevenueCycleManagement(RCM)services,unliketraditionalbillingcompaniesandsoftwarevendorswhosefocusismorenarrow.Withourbroadrangeofcapabilities,wecanhelpyoumanagetheentirerevenuecycleandturnyourgoodpracticeintoagreatbusiness.Bringingtogetherthebestpeople,processes,technologyanddata,we’llhelpyourealizemorerevenue–moreefficiently–soyou’llhavetheabilitytocontrolyourfuture.
Manage the Revenue Cycle
©2009ALNMedicalManagement,Inc.Allrightsreserved.1109
Control Your Practice, and Your Future
Choose Your Level of Service
ALN’sRCMservicescanbeconfiguredtomeettheneedsofanypractice.SowhetheryouwantafulloutsourcingpartnerorsomeonewhohandlesjustselectedRCMactivities,wecandothejob.Nomatterhowyouchoosetouseourcapabilities,thegoalswillalwaysbethesame:helpyougetmoreperformancefromyourrevenuecyclesoyoucancontrolyourfuture.
Four Performance Drivers
People Behindanyhighperformingbusinessprocess isa teamofexceptionalpeople.TheALNstaff includeshealthcareveteranswithfront-lineexperienceincoding,compliance,contractmanagement,credentialing,billing,collections,denialmanagementandmore.Combinetheseskillswiththetalentinyourpractice,andyou’llhaveateamthatwilloptimizeyourrevenue.
Technology Across the entire revenue cycle more automation is being used every day. Technology enables every activity in the revenueprocesstobeperformedquickly,accuratelyandconsistently.Weoffertwofullyintegratedapplications:Centricity®fromGEHealthcareandCareTracker®byIngenix.Bothincludepracticemanagementandelectronicmedicalrecordsystems,andbothareCCHIT-certified.We’llimplementeithersolutionandprovidetraining,hosting,maintenance,support,andintegrationwithotherapplications.
Processes Theprocessproducestheresults.Andbyprocesswemeanhowclaimsdataareinitiallycollected,howclaimsgetsubmitted,howaccountsreceivablegetworked,whichstepsareautomated,whichtasksrequireaspecialist,andhowimprovementsgetidentifiedandimplemented–alloftheworkofturningclaimsintocash.Deployingefficientprocesses–andexecutingthemconsistentlywithstructureanddiscipline–that’swhatdrivesapracticetoahigherperformancelevel.
Data Ittakesgooddatatomakethedecisionsabouthowtoimproveyourrevenuecycle.WhenyouworkwithALN,you’llhaveaccesstocriticaldataaboutthekeyaspectsofthispartofyourbusiness.Deliveredtoyouinsimplereportsanddirectconversations,thisinformationwillhelpusworkwithyoutocompareyourperformancetobenchmarks,pinpointproblemsandidentifyopportunitiesforimprovement.Asaresult,you’llhavethebusinessintelligenceyouneedtoimprovethedecisionsaboutyourbusiness.
The traditional billing and collections model is changing and expanding. Today’s revenue cycle process encompasses almost every aspect of your practice. It’s complex, regulated and rapidly becoming more automated. The difference between typical and exceptional performance often makes the difference between staying independent or not. Performance depends on four factors.
Revenue Cycle Management
Revenue Cycle Management Support
Transaction ProcessingFront End Back End
Pre-Adjudication
ChargeEntry
ClaimScrubbing
ClaimSubmission
Co-Pay andDeductibleCollection
Request forInformation
DenialsAnalysis
ClaimStatusing
Appeals andResolution
Conveyance,Small Balance
Write-Off
PatientRefunds
CollectionLetters
Inbound andOutbound Calls
PatientStatements
Transition toCollections
BankingSet-Up
EDI/ERAEnrollment
ProviderCredentialing
FeeSchedule
ContractNegotiations
Scheduling/Registration
EligibilityVerification
AppointmentReminders
PatientCheck-In
PatientPayment
Arrangements
EncounterDocumentation
Coding andChargeCapture
EDIManagement
RevenueAllocation
PaymentPosting
EFT, ERAProcessing
BankDeposits
Scanning/Indexing
MailProcessing
• Daily/month-end balance• Month-end reporting
• Open issues tracking• Key metrics tracking• Non-collectible adjustments• Ad hoc reporting/analysis• Root cause analysis
• Regulation monitoring• Coding and chart audits• Coding support for billing process
• Practice management system• EMR integration• Other application integration• Interfaces/data exchange• Hosting and support
• Process measures and audits• Employee performance audits• External audits
Ask ALN clients why they work with us and you’ll get a variety of answers, but they all point to helping their practices stay independent. Choosing ALN means you:
Gain IT flexibility. Investinasolutionthatcanaccommodatechangesandputyouonaflexiblepathtowardthetechnology-basedfuture.
Increase profitability.Eliminatecommonmistakesthateroderevenueanddriveupcostsduetorework.
Get Results
Focus on patient care.Eliminatedistractions,dotheworkyoulove.
Streamline workflow.Makeyourwholeofficerunmoreefficiently.
Make better decisions. Usefactsanddataasthebasisforaction.
Recover more revenue. Getrightfullypaidfortheservicesyou’veprovided.
Control your destiny. Achievethefinancialstrengthnecessarytostayindependent.
Reduce risk. Protectyourpracticefromfraud,systemsdowntime,technologyobsolescenceandotherrisks.
Take Charge of Your Future
Theworldofhealthcareischangingrapidly,butyouhavethepowertocontrolyourfuture–ifyouturnyourpracticeintoagreatbusiness.Weunderstandthatinvitingathirdpartytoshareresponsibilityforyourrevenuecycleisabigstep.Apersonaldiscussionisthebestwaytobeginaddressingyourquestionsandconcerns.Contactustodayandlet’sgetstarted.Itwillbeourprivilegetoserveyou.
Today’s revenue cycle encompasses countless activities in your practice.ALN can help you manage the entire revenue cycle and turn your practice into a great business.
www.alnmm.com 1-866-611-51321221W.MineralAvenue,Suite201,Littleton,Colorado80120