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NTC 2014 presentation by Lynn Winter of Gorton Studios and Grant Howe of Abila around how to hire technical employees and consultants. Step processes for each as well as tips are included in the presentations
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LOVE AT FIRST HIRE Finding the perfect match for your next
technology project!
Grant HoweLynn Winter
#14NTCMatch
Finding the perfect match for your next technology project
LOVE AT LOVE AT FIRST HIREFIRST HIRE
Lynn WinterDirector of Projects, GORTON STUDIOS
HELLO!HELLO!
Grant HoweVP of Research and Development, ABILA
WHYWHYare we here today?
Photo by bfishadow
AGENDAAGENDA
AGENDAAGENDA
Review resource option pros and cons
Deep dive to successfully locate and hire each resource option
Key items to maintain the relationship
RESOURCESRESOURCESPROS and CONS
EMPLOYEESEMPLOYEES
Long-term investment
BE OURS
PROSPROS
Broad capabilities
Yearly capacity increase
EMPLOYEESEMPLOYEES
Time consuming to find right fit
BE OURS
CONSCONS
Annual budget expenditure continues
Investment required for success
CONTRACTORSCONTRACTORS
Expert in the field
GOOD JOB
PROSPROS
Outside perspective
Time available
CONTRACTORSCONTRACTORS
Lack institutional knowledge
GOOD JOB
CONSCONS
Expensive
Work off-site
EMPLOYEESEMPLOYEES
EMPLOYEESEMPLOYEES
Need institutional expertise
HIRE ME
WHY A MATCH?WHY A MATCH?
Growing or replacing internal talent
Need spans several years
EMPLOYEESEMPLOYEES
Get real - cost and expectations
HIRE ME
YOUR STEPSYOUR STEPS
Craft simple job description
Go candidate hunting
1
2
3
EMPLOYEESEMPLOYEES
Assemble interview team
HIRE ME
YOUR STEPSYOUR STEPS
Make a decision
4
5
EMPLOYEESEMPLOYEES
White board with stakeholders
Determine available budget
GET REALGET REAL11
EMPLOYEESEMPLOYEES
Clear title
Required vs. nice to haves
Upfront with requirements
CRAFT JOB DESCRIPTIONCRAFT JOB DESCRIPTION22
EMPLOYEESEMPLOYEES
Post internally first!
Post on skill specific job boards
Post on segment specific job boards
GO CANDIDATE HUNTINGGO CANDIDATE HUNTING33
EMPLOYEESEMPLOYEES
Recruiters may be worth the cost
Screen resumes for content
Pre-interview potential candidates
GO CANDIDATE HUNTINGGO CANDIDATE HUNTING33
EMPLOYEESEMPLOYEES
Assign members roles and tasks
Request input and not a vote
Gather feedback separately
ASSEMBLE INTERVIEW ASSEMBLE INTERVIEW TEAMTEAM44
EMPLOYEESEMPLOYEES
Evaluate feedback vs requirements
Follow your instinct
Prioritize the right fit over timeline
MAKE A DECISIONMAKE A DECISION55
EMPLOYEESEMPLOYEES
Get approval of verbal offer
Background check before offer
Talk with new hire each week before start date
MAKE A DECISIONMAKE A DECISION55
CONTRACTORSCONTRACTORS
CONTRACTORSCONTRACTORS
Require specific skills
BE MY TECHIE
WHY A MATCH?WHY A MATCH?
Internal staff has no available time
Ready to start now
CONTRACTORSCONTRACTORS
Assemble your hiring team
BE MY TECHIE
YOUR STEPSYOUR STEPS
Clarify your purpose
Contact potential partners
1
2
3
Post your RFP4
CONTRACTORSCONTRACTORS
Evaluate the talent
BE MY TECHIE
YOUR STEPSYOUR STEPS
Establish project boundaries
Secure a long-term relationship
5
6
7
CONTRACTORSCONTRACTORS
Keep to an effective size
Understand the time commitment
ASSEMBLE YOUR ASSEMBLE YOUR HIRING TEAMHIRING TEAM11
Prioritize the big picture
CONTRACTORSCONTRACTORS
Be willing to shake it up
Fill key team roles
ASSEMBLE YOUR ASSEMBLE YOUR HIRING TEAMHIRING TEAM11
Team Wrangler
The Authority Brand Watchdog
Technical LeadOrg. Liaison
Dept. Reps
CONTRACTORSCONTRACTORS
Who is your organization?
Why are you making changes?
Who are your users?
CLARIFY YOUR PURPOSECLARIFY YOUR PURPOSE22
CONTRACTORSCONTRACTORS
What do your users need to do?
What is your priority?
CLARIFY YOUR PURPOSECLARIFY YOUR PURPOSE22
CONTRACTORSCONTRACTORS
Where are they hiding?
CONTACT POTENTIAL CONTACT POTENTIAL PARTNERSPARTNERS33
Conferences
Industry Sites Competitors
Similar Orgs.
NTEN.org
CONTRACTORSCONTRACTORS
Ensure good talent responds to RFP
Survey of the landscape
CONTACT POTENTIAL CONTACT POTENTIAL PARTNERSPARTNERS33
Reality check on scope and budget
CONTRACTORSCONTRACTORS
New ideas to consider
Sense of your project’s crazy
CONTACT POTENTIAL CONTACT POTENTIAL PARTNERSPARTNERS
33
Consider sending a pre-interview
CONTRACTORSCONTRACTORS
Exchange commitments in writing
Break large projects into pieces
Specify what is flexible & what isn’t
POST YOUR RFP POST YOUR RFP - DO- DO44
Allow for conversations
CONTRACTORSCONTRACTORS
Specify every detail
Speak only to the sales team
Ask for spec work
POST YOUR RFP POST YOUR RFP – DON’T– DON’T44
Require a labored response
CONTRACTORSCONTRACTORS
Cultural Fit
EVALUTE THE TALENTEVALUTE THE TALENT55
Similar sized organization
Motivated by similar missions
Communications are easy
Willing to work AND drink together
CONTRACTORSCONTRACTORS
Previous Work
EVALUTE THE TALENTEVALUTE THE TALENT55
Sites look good and work well
Display breadth of web services
Proven experience implementing similar features
Technology chops top notch
CONTRACTORSCONTRACTORS
Previous Clients
EVALUTE THE TALENTEVALUTE THE TALENT55
Work with nonprofits
Genre overlap
Similar sized budgets and scope
References check out
CONTRACTORSCONTRACTORS
Potential Red Flags
EVALUTE THE TALENTEVALUTE THE TALENT55
Proposal fits your RFP perfectly
Won’t maintain their own work
Don’t respond quickly
Team is growing rapidly
CONTRACTORSCONTRACTORS
Scope
ESTABLISH PROJECT ESTABLISH PROJECT BOUNDARIESBOUNDARIES66
Scope limitations
3rd party options
Custom code carryover
Brand changes
CONTRACTORSCONTRACTORS
Budget
ESTABLISH PROJECT ESTABLISH PROJECT BOUNDARIESBOUNDARIES66
Budget parameters
Budget reports
Contingency plan
Long-term costs
CONTRACTORSCONTRACTORS
Timeline
ESTABLISH PROJECT ESTABLISH PROJECT BOUNDARIESBOUNDARIES66
Start date
Launch drivers
Partial vs full timeline
Risks affecting timeline
CONTRACTORSCONTRACTORS
Be their cheerleader
Listen to each other
Respect your commitments
SECURE A LONG-TERM SECURE A LONG-TERM RELATIONSHIPRELATIONSHIP77
CONTRACTORSCONTRACTORS
Remember - you are humans
Formalize new projects
Have fun!
SECURE A LONG-TERM SECURE A LONG-TERM RELATIONSHIPRELATIONSHIP77
FINAL TIPSFINAL TIPSon a successful relationship
QUESTIONS?QUESTIONS?
Photo by Sonny Abesamis
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