LEARNING CAFE WORKPLACE TRENDS FORUM

Looking back at 2012. What is coming in 20136 December Thursday, 12 – 1.15 pm, EST

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Date & Time: 6 Dec 2012Webinar ID: 167-581-272Conf Call : +61 3 8488 8981Access Code: 264-335-630

Any questions please send it via Q&A box or raise your hand.Phones or PC speakers on mute till you are ready to speak.This session is being recorded for replay.

This is a discussion amongst peers, we would love your thoughts and comments.

ParticipationWebinar Information

Com

munity

of experienced learning &

performance professions

Building L&D Capability

Integrate Learning,

Performance &

Knowledge

Making Learning

Work in the Real World

Practitioners Forum

BlogMagazine

Webinar Discussions

UnConference

Sydney Feb 2013

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Coffee Catch Ups

Capability Building

Workshops

Learning Cafe

Personalised and Flexible

Learning Café UnConference 2013

• A professional development event with a difference.

Focus onPerformance

Effective Learning

Developing our profession

Leveraging Technology

Bob SpenceThought Leader

Michael Eichler.Head of Learning IAG Group

Nicola AtkinsonHead of LearningAshurst

Rob Wilkins Head - LearningAussie Home Loans

Peter Davis Jeevan JoshiLearning Cafe

Synthesis & Integration

Str

eam

Lead

s

No exhibitions or sales. Limited seats – 100 ($300 Early Bird 275)

95% wanted to come back next year.

Facilitated sessions by ExpertsInnovative structureContemporary topics and trends

Capability Development

BlendedLearning Approach

Practitioners Strategic Focus

Wha

t is

happ

enin

g on

th

e da

y ?

Panel

Background Chat with the panel

Your questions

Sean O’Toole

Director of L&D Community

Services Division -NSW Dept of

Family & Community Servs

Michael Eichler

Sr Manger –Learning &

Leadership DevpIAG

Les Lisz

National L&D Manager at the

Australian Red Cross Blood Service

Webinar Registrations

ANZAustralian UnityBlendedCBACBH GroupDept of Family & Comm ServicesE&YIAGING DirectPWCSAI GlobalSiemensStarwood HotelsSydney AdventistSuncorpTP3Vinculum GroupUTSWestpac

* More

ModeratorJeevan Joshi

Our Online Panel Discussions in 2012

Performance Support

Linking Learning to the Bottom Line

Outsourcing of Learning

InfluencingLearning Stakeholders

Gamification

70:20:10Branding of Learning

Learning on a tighter budget

Focus on Performance

Effective Learning

EnablingTechnology

Learning Capability

Blog themes..

Performance Support and Social Unite

Informal learning: formal recognition

When Social means Business …

The Rise and Fall of 3D Learning – Lessons from Real Implementations

Assumed Constraints and Elephant Thinking

Fortitude – the mix of intuition, courage and boldness

Open source in corporate learning – The need to take it seriously.

Walk a mile in my shoes and Learning Councils

Gartner’s top tech 2012 predictions: Impact on learning at 3 levels

The rise of unstructured &

informal learning

Changing the learning mindsetCutting the

technology hype

From Learning Café Conversations

2012

2012

2012

2012Learning spend has

remained static but the training money is being spent in smarter ways.

Technology has enabled delivery of greater volumes and has provided more flexibility -Virtual Classroom is being increasingly used.

Effectiveness is being achieved through listening to business and challenging stated /perceived learning needs when required

L&D is undergoing a slow but discernible structural change. Experience with technology enabled learning is now a key skill.

Overall Trends

Learning Activity & Volumes

Learning Spend

Source of funds

Importance of Learning

Perceptions about Effectiveness

Observations - Sean• Leveraging the value with

large scale change management processes

• Investing in demonstrating ROI with long term evaluation processes

• Developing a range of L&D options retain and promote minority groups (Aboriginal staff) within the social welfare sector.

Effectiveness of Learning

Governance, Frameworks and Evidence Based

Management

Instructional Design

Evaluation

Class Room Online Innovations

Observations - LesA move from Learning:• Content• Cost• Volume • Just in case• Water cooler chat• Service provision• Learning separate

from work

To Performance:• Context and application• ROE• Value• Just in time• Global chat• Business partnership• Learning and work

integrated

Industry Trends -Sean• Ongoing development of

senior executive staff (occurring across the NSW public sector)

• Developing the career pathways for Aboriginal people in the social welfare sector

• Increasing the profile and options for informal learning experiences via internships with new hires.

Focus on Performance

Performance Focus

Business Case and Bottom Line

Links to other Functions

Coaching & Mentoring

Leadership Technical Compliance Onboarding

Industry Trends - Les• Further movement along each

continuum• Further blurring of boundaries

between learning, knowledge management and work

• Coaching managers to implement 70/20/10

• Further change in the skill mix required in our industry - business acumen, focus on performance rather than learning and demonstrating value

Leveraging Technology

UseDemand Effectiveness

Links to other Functions Innovation

LMS Online Content

Mobile

Developing Our Profession

Standing of the Profession

Delivering Value

CapabilityDiversity

Engagement

CPD

Learning Café Observations• Budget for learning will remain same or reduce

but more will be demanded from the money available.

• Learning will have opportunities to deliver value to the bottom line if they recognise the opportunities.

• Emerging learning delivery methods such as gamification is likely to by pass L&D, unless it is proactive.

• L&D as a profession in Australia requires a higher benchmark for CPD to evolve and grow.

• L&D professionals not making the “digital leap” will face challenges posed by user and technology demands.

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Building Effective Employee Social Networks

Looking back at 2012. What is

coming in 2013

6 Dec, Thurs 12 pm EST

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