L O C K T O N C O M P A N I E S , L L C

Lockton—Delivering Results

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The Lockton Story

Jack Lockton (1942-2004)Founded Lockton Companies—

1966

S I M P L E I D E A —

B U I L D T H E B E S T

“All we have to sell are the

teams that serve our clients: Their attitude, their

passion, their caring,

their skills, and their brain power.”

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Lockton at a Glance

15,000+ clients$16+ billion in premium placed

95% client retention$836 millionin revenue

4,100+ Associates Founded 1966

55 officesHeadquarters: Kansas City, MO

North America, Europe, Latin America, Asia Pacific, and Middle East

Largest independently owned broker in the world

To be the worldwide value and service

leader in insurance brokerage, employee benefits, and

risk management.

O U R M I S S I O N

To be the best place to do

business and to work.

O U R G O A L

L O C KT O N FA C T S

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Serving Clients Around the World

25 U.S. offices

Headquarters in Kansas City

30 offices throughout Europe, Latin America, Asia Pacific, and Middle East

Recently licensed in China and Dubai

Serve clients in virtually every country

Lockton Companies, LLC U.S. Office Locations

Fairfax

Minneapolis

Kansas City

Chicago

St. Louis

Atlanta

Dallas

Denver

Las Vegas

Phoenix

San FranciscoSan Jose

Los AngelesIrvineSan Diego

San AntonioHouston

South Florida

Washington, D.C.

New York

Hartford

CharlotteMemphis

Lockton Companies, LLCGlobal Presence

Strategic PartnershipsOwned Offices and Equity Relationships

L O C KT O N FA C T S

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2003 2004 2005 2006 2007* 2008 2009 2010 2011 Proj. 2012

$254

$303$345

$409

$629

$700$730

$770

$836$867

Lockton—A Performance and Growth Culture

Revenue—All Operations(Fiscal Year Ends April 30)

2010 $770,327,000

2011 $836,128,000

Projected 2012 $867,000,000

* Includes International Acquisition in Fiscal 2007.Fiscal 2009 and 2010 revenue adjusted to eliminate foreign exchange fluctuations.

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A Global Competitor

Top 10 Global Brokers Ranked by

Source: Business Insurance, July 2011*Indicates Lockton’s official revenue; reported in Business Insurance (BI) as $826.9 million.Note: BI subtracts investment income and other revenue.

TOTAL REVENUE

1. Aon Corp. $ 10.6 billion

2. Marsh & McLennan Cos. Inc. $ 10.6 billion

3. Willis Group Holdings P.L.C. $ 3.3 billion

4. Arthur J. Gallagher & Co. $ 1.8 billion

5. Wells Fargo Insurance Services Inc. $ 1.7 billion

6. Jardine Lloyd Thompson Group P.L.C. $ 1.1 billion

7. BB&T Insurance Services Inc. $ 1.1 billion

8. Brown & Brown Inc. $ 966.9 million

9. Lockton Companies $ 836.1 million*

10. Hub International Ltd. $ 761.6 million

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Strong Client Relationships = Revenue Growth

L E A D I N G O R G A N I C G R O W T H

Aon

0%

Marsh

3.0%

Willis

4.0%

Lockton

8.5%

Source: Hale’s Report, Lockton data, 2011

85%

IndustryAverage

95%

Lockton

U N PA RA L L E L E D C L I E N T R E T E N T I O N

Source: Lockton Data & Agency Consulting Group Report 2011

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Why Lockton’s Business Model Benefits Clients

ORGANIC GROWTH

Two times organic growth of nearest global competitor

95 percent client loyalty

We do what we say we will do

CLIENT TEAMS MAKE DECIS IONS

Empowered and accountable client advocates

Resources allocated locally

No “permission from headquarters” required

Speedy answers

PRIVATE AND INDEPENDENT

Focus on clients, not investors and analysts

Long-term decision making = stability

Flexible and responsive

Passion for service

FLAT ORGANIZATIONAL

STRUCTURE

20 to 30 percent more invested in “front-end” client service

Stable, senior teams learn and know your business

Easy client access to experts

Uncommon results in a

most common business.

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A Service Team Built Around Your Needs

Property Experts

Loss Control

Consultants

Claims Executiv

eClaims

Cost Control Experts

Risk Management

Experts

Surety Bond

Experts

Mergers & Acquisitions Experts

Lockton Financial Services Experts

Industry Experts

Account Executive

Client

Commercial Insurance Departmen

tIndustry Team

Executive Risk

Loss Control

Claims Manageme

nt

Claims Cost

Control

Mergers&

Acquisitions

Surety

Risk Manageme

nt

Global PropertyPractice

Unit Manager

Financial Solutions

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Lockton Services

EMPLOYEE BENEFITS

COMMERCIAL INSURANCE

SURETY

RETIREMENT SERVICES

AFFINITY PROGRAMS

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AUTOMOTIVE FOODSERVICE PRIVATE EQUITY

AVIATION HEALTHCARE PROFESSIONAL SERVICES

CONSTRUCTION HOSPITALITY RETAIL

ENERGY AND POWER LAW FIRMS REAL ESTATE

FINANCIAL INSTITUTIONS

MANUFACTURING STAFFING AND EMPLOYEE LEASING

ENVIRONMENTAL MARINE TECHNOLOGY

FOOD PROCESSINGAND DISTRIBUTION

NONPROFIT/ RELIGIOUS

ORGANIZATIONSTRANSPORTATION

Lockton Industry Expertise

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Reducing Your Total Cost of Risk

WE LIVE SERVICE!® by:

Planning your program

Marketing your program

Controlling your losses

Managing your program

85%

15%

Losses

Variable Insurance Costs

Fixed Insurance CostsTo

tal C

ost o

f Risk

Lockton Loss Control, Safety,and Claims Management Programs

Less More

Sustainable change:

the key performance.

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Your Broker’s Role

H O W W E D O I T

To be the worldwide value and service

leader in insurance brokerage, employee benefits, and

risk management.

O U R M I S S I O NP E R F O R M A N C E

E X P E RT I S EPA S S I O N

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Lockton

MS NationalEmployer of the Year

A PA S S I O N F O R O U R C O M M U N I T I E S

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CULTURE IS THE BEDROCKOF WHAT WE’RE ABOUT

Lockton—A “Best Place to Work”

AUTONOMY

OPPORTUNIT IES

TEAMWORK & ASSOCIATE

DEVELOPMENT FOCUSED ONSERVIC INGOUR CL IENTS

A culture thatattracts attention

and talent.

ENERGY

ENTHUSIAST ICEFFORT

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The Lockton Philosophies

L O C K T O N C O M PA N I E S W I L L :

Be committed to the highest standards of excellence in everything we do.

Practice the Golden Rule and sustain a highly ethical, moral, and caring culture.

Recognize our Associates as our most valuable assets.

Provide opportunity and support to allow all Associates to grow, improve, and achieve their ultimate potential.

Recognize and substantially reward exemplary Associate performance.

Respect, value, and nurture each of our client and carrier relationships.

Be composed of people who demonstrate a passion for

delivering unparalleled service—internally and externally.

Make a recognizable difference to our client’s business through innovative solutions to meet their insurance needs.

Be proactive in sustaining a meaningful corporate social and civic responsibility.

Maintain our independence and private ownership.

Manage our business for consistent and orderly growth.

Be a fiercely competitive and aggressive sales organization.

Generate fair and healthy financial returns.

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Our Mission

To be the worldwide value and service leader in insurance brokerage, employee benefits, and risk management

Our Goal

To be the best place to do business and to work

www.lockton.com

© 2011 Lockton, Inc. All rights reserved.Images © 2011 Thinkstock. All rights reserved.