Upload
dainel-ten
View
201
Download
2
Embed Size (px)
Citation preview
LK Floristwww.lkflorist.com
About Us• Welcome to LK Florist, a Malaysia online florist, based in PJ (Petaling Jaya). We have
range of flowers for many occasions; Basket Flower, Hand Bouquet, Congratulation Flower Stand, Sympathy Flower Stand, Fruits Basket and any customized bouquets
• We provide FREE delivery service within PJ & KL. Orders can be done via online as well. Being an online florist, we kept our floral designer busy by creating more profiles and flower design
• The advantage of being a Malaysia Online Florist is allowing you to purchase at your convenient time, even in the middle of the night.
• We provide Wedding Flower Arrangements as well and we work closely with the bride and bridegroom to understand their preferences, even if your purchase is only a bridal bouquet or corsages. .
• LK Florist delivery schedule is stated before you purchase, upon viewing the individual photos. However, if there is any urgent delivery, kindly Call us 03-78047633 to check.
www.lkflorist.com
Wedding decoration service with LK Florist
Outstation Flowers• Online Florist in KL & PJ, provide flowers to Corporate, Flowers to
Individuals, Flowers for Wedding Decoration and Hampers, with Delivery Service. Contact 012 215 1995
How to BUYLK FLORIST - HOW TO BUY If through Online Purchase : 1. Select the item that you want, then "ADD" the item into the shopping bag , press ”Checkout”2. Fill in the necessary information.3. Select Payment Method : Internet Banking or Credit Card4. For Credit Card payment, fill in the necessary information. You will receive an email on your Order Number and your Order Details. If the payment is successful, you will definitely receive a notification.5. For Internet Banking, payment can be made through online via Maybank2U, payable to LK FLORIST, MBB A/C : 5123-6112-1647. Kindly notify us by faxing (03-78047633) or emailing ([email protected]) the deposit slip to us.6. Once payment is successfully transferred to our account, we will then process your order (for credit card and internet banking).
Delivery StatusDelivery Orders Placed Delivery Time
MONDAYS - FRIDAYS
before 2pm same day before 5.30pm
within 2pm - 6pm next day before 12pm
after 6pm next day before 5.30pm
SATURDAYS before 12pm same day before 3pm
after 12pm Sunday / Monday before 12pm
SUNDAYS / PUBLIC HOLIDAYS call for appointment
LK Florist T&CProof of Delivery :
• All DOs will be signed by the recipient along with the recipient’s name.• If deliver to a company, we will request for a company stamp. If the company stamp is not available, we will request the recipient to indicate the name in the DO.
5) Cancellation of Orders :• Refund of 100% from the total amount purchased, if given 2 days notice• Refund of 50% from the total amount purchased, if given 1.5 days notice• Refund of 25% from the total amount purchased, if given 1 day notice.• Nil refund if given less than 1 day notice.NOTE : The above refund is only applicable for normal season products
6) Replacement of Products • Replacement of product is based on the discretion of the Management and it is applicable upon recipient’s rejection to which the Management deemed valid. Therefore, upon delivery (especially cakes), we will request the recipient to check the condition of the product before signing the Delivery Order.• Fruits basket : Our fruits are purchased upon Order confirmation via Jaya Grocer. We will not be able to guarantee the sweetness of the fruits but we can be certain on the quality of Jaya Grocer’s fruits. We do have a label to advise the recipient not to remain the fruits in the basket for more than 3days in order to enjoy the freshness of the fruits.
7) Privacy and Security (Payment):
• LK Florist will not disclose the price of the product to the recipient or anyone related to the recipient.• You will be able to check online your previous purchase (if you are registered as a member).• The credit card payment gateway is powered by MOLpay and all major credit cards can be used in this gateway.• LK Florist is not responsible for the declined credit card. Kindly check with your respective bank should this occur. www.lkflorist.com
Contact us
Office Address: 68-2A, Jalan PJU 1/3B, SunwayMas Commercial Centre Petaling Jaya, Malaysia 47301
Contact No. 03-7804 7633 (office) / 012-215 1995 (mobile)
www.lkflorist.com
Thankyou