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LISTEN FIRST marketing practices for entrepreneurs and small businesses owners CCIS Business Networking Session presented by Alexander Zagoumenov

Listen First: SMB strategies series

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Presented on February 10, 2010 at CCIS in Calgary. Talking about the value of listening overall, as well as specifically to customers, vendors, partners, competitors. Includes examples of job search monitor and business monitor.

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Page 1: Listen First: SMB strategies series

LISTEN FIRST

marketing practices for entrepreneurs

and small businesses owners

CCIS Business Networking Session

presented by Alexander Zagoumenov

Page 2: Listen First: SMB strategies series

Why listening is important?

What should youlisten to?

How should you listen? Examples.

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Why listening is important?

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source: ps1.org

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MARKETING TODAY

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HABIT #5

First seek to understand, then to be understood

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Just because…

… you arecurious!

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Why listening is important?

What should youlisten to?

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WHAT DO YOU LISTEN TO

Traditional listening habits

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GOALS ARE IMPORTANT

Why do you listen?

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BRAND

Image source: whiteduck.com.au

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COMPETITION

Know who you compete against and what they do.

Page 18: Listen First: SMB strategies series

Why listening is important?

What should youlisten to?

How should you listen? Examples.

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INTRODUCTION

TO RSS

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WHAT IS RSS?

http://www.youtube.com/watch?v=c8YSWNUZN64

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GOOGLE READER

http://www.youtube.com/watch?v=VSPZ2Uu_X3Y

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BUSINESS MONITOR

Example 2

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CREATE A PLAN

1. Identify goals

2. Select what to listen to

3. Setup a monitor

4. Listen regularly

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AND REMEMBER…

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Just because…

… you arecurious!

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THANK YOU!

Special thanks

Tatjana Beocanin, CCIS for organizing

Raquel Pinto, CCIS for organizing

Google & people for beautiful images

Stay in touch

http://zagoumenov.com

twitter.com/zagoumenov

ca.linkedin.com/in/zagoumenov