Licence Com Inter English For Business M Lubac 03

English ForEnglish ForInternational BusinessInternational BusinessMichel Lubac

E-mail : [email protected]

24 / 10 / 2007At Béziers

- Slide 2Licence Commerce Internationale - 07.11.2007 : « English for business » – Michel Lubac

ListenListen business vocabulary, then repeat… business vocabulary, then repeat…

# 1

# 2

A PHONETIC EXERCISE


WWho reports to ho reports to wwho ho ? ? CoComplete mplete sentencessentencesThe Sales Director is ____________________ Marketing and Sales.

RESPONSIBLE FOR

The Quality Manager is ___________________________ Total Quality Management and ISO.

IN CHARGE OF

The Finance Director is ____________________ the Managing Director.

RESPONSIBLE FOR

The Production Director is ____________________ two foremen

ASSISTED BY

The Personnel Manager ____________________ the finance director

REPORTS TO

The Production Director Is ____________________ the Managing Director.

ACCOUNTABLE TO

The R&D Director is ____________________ Quality and Purchasing

RESPONSIBLE FOR

The Managing Director is ____________________ everything !

HEAD OF


What is the answer?What is the answer?

a) How is the company organised?

b) How many departments are there in the company?

c) How many people work here?

d) How do you co-ordinate product development?

e) How do you organise your finance department?

1)The marketing department and R&D work closely together.

2)The department is composed of a financial controller, anaccountant and a clerk.

3) There are 200 people on thepayroll / there are 200 membersof staff.

4)The company consists / is made up of several departments.

5) There are 10 differents departments - sales, finance...


The Personnel officer introduces a new The Personnel officer introduces a new accountant to Jenny.accountant to Jenny.

• P.O. : Jenny, have you got a minute?

• Jenny : Yes certainly. What can I do for you?

• P.O. : l'd like to introduce you to Bob Bones, The new accountant. Do you think you could show him around The office and make him feel at home?

• Jenny : Of course. How do you do, Mr Bones?

• Bob : How do you do? Please call me Bob.

• Jenny : Right, let's begin just here. Our offices are located on The fourth and fifth floors of the building which belongs to Business Bank, so you‘ll probably want to use The lift!


The Personnel officer introduces a new The Personnel officer introduces a new accountant to Jenny.accountant to Jenny.

• Bob : Oh, I think l‘ll run up and down the stairs! I don't move around much in my job so it‘ll give me some valuable exercise.

• Jenny : That's up to you! Now, just opposite the lift is the reception and information desk - it is manned throughout the working day - we have a rota to cover the lunch hour, but that won't concern you. We have a direct line telephone system, but there is a simple switchboard here for message taking - it's so much nicer to have a human being than talking to a computer! Then, on your right is The Managing Director's office.

• Bob : I thought it probably was!

• Jenny : Now, let's go past the other offices - l'il introduce you to everyone once you have got your bearings. Along here, behind The glass panel, is The computer room - as you can see, we are very I.T. minded, and then through here, is the fully-equipped conference room with OHP, screen, coffee machine, etc. The directors sometimes have their lunches in here too.


The Personnel officer introduces a new The Personnel officer introduces a new accountant to Jenny.accountant to Jenny.• Bob : Is The coffee machine for everyone to use?

• Jenny : No, l'm afraid not. If you follow me along here there's a small kitchen with a coffee machine, kettle and everything you need to make yourself a drink. There's also a micro-wave in case you want to heat up some lunch for yourself because there's no canteen here.

• Bob : What is this huge open-plan area?

• Jenny : This is the sales department. The manager prefers an open-plan arrangement which is in total contrast to the small offices on the other side of this floor. Now, let's take the stairs to go to the fifth floor. Here are more offices, the accounts department, personnel and all kinds of administration. Oh yes. I forgot, there are toilets on each floor just to the left of The lifts

• Bob : Is there anywhere I can park my car?

• Jenny . You will be allotted a numbered parking space in The underground car park. I will give you your number later on.

• Bob : Thank you

• Jenny : And here we are - this is your office. Do you have any questions? If not I’ll leave you you to settle in - just give me a buzz if you need anything.


Beware of the false friends Beware of the false friends : a) or b): a) or b) ??1) Actual

2) Comprehensive

3) Corporation

4) Current

5) Destitution

6) Domestic

7) To employ

8) Expertise

9) Facilities

10) Labourer

11) Location

12) Mercantile

13) Solvable

14) Versatile

a) existing in factb) Current

a) understandableb) including much or ail of something

a) a trade guildb) commercial company (US)

a) belonging to the present timeb) standard or ordinary

a) dismissalb) penury/need

a) nationalb) to do with the house

a) to useb) to employ (a workman...)

a) competence or knowledgeb)an expert's report

a) easinessb) installations and equipment

a) ploughman (plowman US)b) manual worker

a) geographical situationb) hiring / renting

a) mercenaryb) commercial

a) creditworthy /solventb) with a solution

a) able to do many different thingsb) capricious or fickle

A false friendbetween UK

and USAEnglish

presentlymeans

"soon“ in UKEnglish, and

"now" in USAEnglish!


Arranging a procedureArranging a procedure

May I suggest that we begin

by... and then...

I think we should first of all establish a procedure.

Établir un plan de travail

Puis-je suggérer que nous

commencions par..., et ensuite...

Je pense que nous devrions tout

d'abord établir un plan de travail / la

marche à suivre.

Opening the negotiations

Our position is this.Let me outline our position.

Our main worry is that...What we are looking for is..

We hope to achieve...

Démarrer les négociations

Notre position est la suivante.

Permettez-moi de présenter notre

position.

Notre inquiétude principale est...

Ce que nous recherchons est...

Nous espérons atteindre...


Asking questionsAsking questions

What would that be...?

Could you guarantee...?

Would you be able to...?

What's your best offer for...?

Does it always take that long?

Est-ce que vous parlez de... ?

Pouvez-vous garantir / assurer... ?

Pourriez-vous / Seriez-vous en mesure

de...?

Quelle est votre meilleure offre pour... ?

Est-ce que cela prend toujours autant

de temps ?

Making an offer

. Our proposai would be...

We would be willing to...

We can offer you a discount of...

. This is our final offer.

We could not go beyond...

Our bottom line is...

Faire une offreNotre proposition serait de...

Nous serions prêts à...Nous pouvons vous offrir une remise

de...C'est notre dernière offre.

Nous ne pouvons pas aller au-delà de..Notre limite (la plus basse) est...