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The New Consumer Trends and Insights for SME Advantage Adam Ferrier – Consumer Psychologist & Founding Partner, Naked Communications Jodie Fox – Director of Fashion & Co-Founder, Shoes of Prey Sue Barrett – Founder & Managing Director, Barrett Moderated by Valerie Khoo

Let's Talk Business - New Consumer 10 May 2011 slideshare

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Mobile internet, social media, group sales and the "connected" consumer are some of the trends changing how we engage with customers. Find out how these new behaviours, driven by changing technology, impact your business model, products, marketing strategies and sales.

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  • 1.The New Consumer
    Trends and Insights for SME Advantage
    Adam Ferrier Consumer Psychologist & Founding Partner, Naked Communications
    Jodie Fox Director of Fashion & Co-Founder, Shoes of Prey
    Sue Barrett Founder & Managing Director, Barrett
    Moderated by Valerie Khoo

2. The New Consumer
Trends and Insights for SME Advantage
Adam Ferrier Consumer Psychologist & Founding Partner , Naked Communications
Jodie Fox Director of Fashion & Co-Founder, Shoes of Prey
Sue Barrett Founder & Managing Director, Barrett
Moderated by Valerie Khoo
3. 4. What we do
We make women happy by empowering them to fully express their style. We solve
the problem of the search for the perfect shoe.
Great Shoes!... Thanks, I designed them!
5. 6. 7. 8. The Founders
9. Where we started
...in the lounge room
10. Team
11. Where we are now
New office Crown St. Surry Hills

  • Attract and retain staff

12. Free lunches culture building 13. Happy team = great customer service