LEAN LENS Game Facilitator Notes v1

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LEAN LENS is a game developed by Andrea Darabos and Bazil Arden, and shared under Creative Commons license (attribution, non-commerial re-use). The purpose of the game is to help organizations internalize different types of lean office wastes, that are there in their operations but not value-adding to their customers. The game helps to build skills in recognizing different types of wastes, to share and track waste visually and to get teams into a problem-solving mode to reduce waste eventually.

Text of LEAN LENS Game Facilitator Notes v1

  • Lean Lens Game Facilitator Notes Andrea Darabos Lean Agile Coach, Director Andrea@leanadvantage.co.uk Phone: +44 793 604 1196 LEAN ADVANTAGE Ltd. Bazil Arden Lean Agile Coach, Director Bazil.Arden@ripple-rock.com Phone: +44 777 591 3932 The Game is shared under Creative Commons. Non-commercial re-use, please attribute to Andrea Darabos, Bazil Arden
  • 2 What is the Lean Lens Game?
  • A Simulation, A Role-play, A Gamified Learning Experience 3 Lean Lens Game for Software Development under Creative Commons license by Andrea Darabos and Bazil Arden What is the Lean Lens Game?
  • To help organizations internalize different types of lean wastes, that are there in their operations but are not value-adding to their customers. The game helps to build skills to recognize different types of wastes, to track waste visually and to get teams into a problem-solving mode to start reducing waste. 4 Lean Lens Game for Software Development under Creative Commons license by Andrea Darabos and Bazil Arden What is the Purpose of the Game?
  • To introduce the underlying lean concepts To share rules of the game and the purpose of playing it To make sure everyone is engaged To keep time To facilitate creation of a Lean Waste Grid on the Wall To help teams reflect on the learning experience 5 Lean Lens Game for Software Development under Creative Commons license by Andrea Darabos and Bazil Arden The Role of the Facilitator?
  • Marker pens (at least one per team, i.e. 9) Yellow Post-it notes (many many) Blue Tack for the big Waste Grid A4 envelopes (18) Printed Instructions, Scenes, Hint page, Lean Waste Grid, Lean Crib Sheet, Lego Character Pictures Brown paper for the big Waste Grid Blue or Black tape for the big Waste Grid A4 for each type of waste for the big Waste Grid 6 Lean Lens Game for Software Development under Creative Commons license by Andrea Darabos and Bazil Arden Checklist of PROPs for the Game:
  • DeploymentDevelopment Visual Management - Lean Waste Grid Wall 7 Customer CustomerProduct Planning 1, Partially Done Work Scene 1 Scene 2 Scene 3 Act A Scene 1 Scene 2 Scene 3 Act B Scene 1 Scene 2 Scene 3 Act C 2, Extra Features 3, Extra Processes 4, Handoffs 5, Delays 6, Task-Switching 7, Defects 8, Unused Skills
  • Purpose: You would like to create a wall in an open space, visually collecting different types of lean waste instances found in your value stream. Howto: 1, Take a large brown paper & stick it to the wall 2, Print out the headers of the value stream and attach them above the brown paper 3, Attach the different types of wastes in the rows on the left hand side 4, Draw a grid or use tape to mark it out --- PLAY THE GAME--- 5, Encourage participants to bring their observed waste instances to the Lean Waste Grid on the wall, placing each post-it to the corresponding scene and row 8 Lean Lens Game for Software Development under Creative Commons license by Andrea Darabos and Bazil Arden Constructing the Lean Waste Grid - on the Wall
  • DeploymentDevelopment Large Lean Waste Grid on the Wall @ the end 9 Concept CustomerProduct Planning 1, Partially Done Work Scene 1 Scene 2 Scene 3 Act A Scene 1 Scene 2 Scene 3 Act B Scene 1 Scene 2 Scene 3 Act C 2, Extra Features 3, Extra Processes 4, Handoffs 5, Delays 6, Task-Switching 7, Defects 8, Unused Skills Etc. Etc. Etc. Etc.Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc.
  • 0, Select a nice, relaxed enviroment and set up the Lean Waste Grid on a large wall, with plenty of space around it. 1, Introduce the lean concepts of value streams, 8 types of lean waste 2, Share the rules of the Lean Lens Game and the purpose of playing 3, Leave time for questions! 4, Ask teams to self-organize around the 9 scenes to play the game 5, Suggest a time-box 10 Lean Lens Game for Software Development under Creative Commons license by Andrea Darabos and Bazil Arden Facilitation Leading to the Game
  • Rules of the Game 11 Lean Lens Game for Software Development under Creative Commons license by Andrea Darabos and Bazil Arden
  • Your Software Company 12 You work in software development in a large retailer. The systems have been there for many years and working practices are traditional. Your bosses regard Agile as a bit of a fad that might work for start-ups, but certainly doesnt in this world.. Some of you have experienced Agile at other companies with mostly positive results.
  • A Typical Value Stream & Game Scenes 13 DeploymentDevelopmentConcept CustomerProduct Planning 1:1 - Budgeting 1:2 Stakeholders who cant agree 1:3 Large batch sizes of features 2:2 Developers and testers working separately 2:3 Finding bugs manually, work queuing for tester 2:1 Delegating to the development team 3:1 Batching up a release 3:2 The release process 3:3 Unpredictable support demand
  • In your team, discuss who will take acting roles in the game and choose characters. The rest of the team will play active observer roles, which are equally important. The actors should read the script of the act and discuss the scene before they play it out. You have free hand to improvise and add to the scene, just have fun!... The observers should read the 8 types of software wastes and discuss what it means to them with regards to the act. Your role is to observe the act, and identify the instances waste you see as one of the 8 types on the Waste Grid. Write a post-it for each waste instance and place it below the relevant type. It can be, that a waste instance will belong to several types, it is OK. Facilitators refer the team to the Instructions handout in their envelope. 14 How to Play - Instructions
  • Actors Observers 15 Etc How to Play? Etc Scenario Script
  • 16 Lean Waste Grid Act: __ Scene: __ 1, Partially Done Work 2, Extra Features 3, Extra Processes 4, Handoffs 5, Delays 6, Task Switching 7, Defects 8, Unused Skills* * The 8th waste added by Andrea & Bazil, based on the traditional lean
  • 17 Lean Waste Grid Act: __ Scene: __ 1, Partially Done Work 2, Extra Features 3, Extra Processes 4, Handoffs 5, Delays 6, Task Switching 7, Defects 8, Unused Skills* * The 8th waste added by Andrea & Bazil, based on the traditional lean B 1 Code not deployed PM not avail. for demo during sprint Etc.
  • Suggested Timebox 10 mins reading and prep for actors, observers 10 mins playout of the act 15 mins debrief in your team 18 Goal: Find the 8 Waste in the System & Discuss Improvements!
  • 1. Encourage Actors to have fun and play out the Scene 2. Encourage Observers to mark waste on their Lean Waste Grid Handouts using post-its 3. Encourage team discussion on the found waste 4. Ask teams to move on to discuss improvements 5. At the end, ask Observers in each team to move their post-its to the Large Lean Waste Grid on the wall. 19 Lean Lens Game for Software Development under Creative Commons license by Andrea Darabos and Bazil Arden Facilitation During the Game
  • 20 Lean Waste Grid Act: __ Scene: __ 1, Partially Done Work 2, Extra Features 3, Extra Processes 4, Handoffs 5, Delays 6, Task Switching 7, Defects 8, Unused Skills* * The 8th waste added by Andrea & Bazil, based on the traditional lean B 1 Code not deployed PM not avail. for demo during sprint Etc.
  • DeploymentDevelopment Large Lean Waste Grid on the Wall @ the end 21 Concept CustomerProduct Planning 1, Partially Done Work Scene 1 Scene 2 Scene 3 Act A Scene 1 Scene 2 Scene 3 Act B Scene 1 Scene 2 Scene 3 Act C 2, Extra Features 3, Extra Processes 4, Handoffs 5, Delays 6, Task-Switching 7, Defects 8, Unused Skills Etc. Etc. Etc. Etc.Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc. Etc.
  • `To Print` Slides for the Lean Lens Game Non-commercial re-use, please attribute to Andrea Darabos, Bazil Arden 22
  • DeploymentDevelopment Printouts for the Wall: Lean Waste Grid 23 Customer CustomerProduct Planning 1, Partially Done Work Scene 1 Scene 2 Scene 3 Act A Scene 1 Scene 2 Scene 3 Act B Scene 1 Scene 2 Scene 3 Act C 2, Extra Features 3, Extra Processes 4, Handoffs 5, Delays 6, Task-Switching 7, Defects 8, Unused Skills
  • Scene 1 Scene 2 Scene 3 Scene 1 Scene 2 Scene 3 Scene 1 Scene 2 Scene 3
  • Product Planning
  • Development
  • Deployment
  • Concept
  • Customer
  • Waste in the Value Stream
  • 1. Partially Done Work
  • 2. Extra Features
  • 3. Extra Processes
  • 4. Handoffs
  • 5. Delays
  • 6. Task-switching
  • 7. Defects
  • 8. Unused Skills
  • Game Character Printouts 39
  • 40 Observer Lean Lens Game by Andrea Darabos, Bazil Arden, 2014 Lean Lens Game by Andrea Darabos, Bazil Arden, 2014 Lean Lens Game by Andrea Darabos, Bazil Arden, 2014 Observer Observer
  • 41 CTO Lean Lens Game by Andrea Darabos, Bazil Arden, 2014 Lean Lens Game by Andrea Darabos, Bazil Arden, 2014 Lean Lens Game by Andrea Darabos, Bazil Arden, 2014 CMO CFO
  • 42 Product Mgr Lean Lens Game by Andrea Darabos, Bazil Arden, 2014 Lean Lens Game by Andrea Darabos, Bazil Arden, 2014 Lean Lens Game by Andrea Darabos, Bazil Arden, 2014 Product Mgr Product Mgr
  • 43 Product Mgr Lean Lens Game by Andrea Darabos, Bazil Arden, 2014 Lean Lens Game by Andrea Darabos, Bazil Arden, 2014 Lean Lens Game by Andrea Darabos, Bazil Arden, 2014 Product Mgr Product Mgr
  • 44 Project Mgr Lean Lens Game by Andrea Darabos, Bazil Arden, 2014 Lean Lens Game by Andrea Darabos, Bazil Arden, 2014 Lean Lens Game by Andrea Darabos, Bazil Arden, 2014 Project Mgr Project Mgr
  • 45 Project Mgr Lean Lens