35
Leading the Agile, Connected Organization More than leadership – execution

Leading into the Future: Leading, Leap of Faith & Experiments

Embed Size (px)

Citation preview

Page 1: Leading into the Future: Leading, Leap of Faith & Experiments

Leading the Agile, Connected OrganizationMore than leadership – execution

Page 2: Leading into the Future: Leading, Leap of Faith & Experiments

“Doing is the best kind of thinking”

Tom Chi, then Head of Experience - Google X

Page 3: Leading into the Future: Leading, Leap of Faith & Experiments
Page 4: Leading into the Future: Leading, Leap of Faith & Experiments

Share/Iterate

Stop-Look-Listen

Mix:Human,Technical&OrgDimensions

Evaluate

Steps to Agile, Connected Execution

Page 5: Leading into the Future: Leading, Leap of Faith & Experiments

2: Org Design Model

3: Iterative Negotiated Approach

4: Experiment To Refine

1: Organizational Demands: Post-its / Stop-Look-Listen / Scan

Poss

ibilit

ies

Star Model[s]NegotiationPrep Sheet

AssumptionsHypothesesExperiments

Page 6: Leading into the Future: Leading, Leap of Faith & Experiments

17

Tom Peters on leading the 21st-century organization…

Page 7: Leading into the Future: Leading, Leap of Faith & Experiments

“My real bottom-line hypothesis is that nobody has a sweet clue what they’re doing. Therefore you better be trying stuff at an insanely rapid pace. You want to be screwing around with nearly everything. Relentless experimentation was probably important in the 1970s—now it’s do or die.”Sep 2014: Tom Peters, founder of McKinsey’s Organizational Effectiveness practice.

Page 8: Leading into the Future: Leading, Leap of Faith & Experiments

Leap of Faith Assumptions

What must be true for your solution to work?Of those assumptions, which carry the highest risk? Test those first.

Page 9: Leading into the Future: Leading, Leap of Faith & Experiments

20

Before we dive back in…

Page 10: Leading into the Future: Leading, Leap of Faith & Experiments
Page 11: Leading into the Future: Leading, Leap of Faith & Experiments
Page 12: Leading into the Future: Leading, Leap of Faith & Experiments

Psychological Safety (for

Failure)

Page 13: Leading into the Future: Leading, Leap of Faith & Experiments
Page 14: Leading into the Future: Leading, Leap of Faith & Experiments

25

Page 15: Leading into the Future: Leading, Leap of Faith & Experiments

“…they could have very intense and heated discussions; they always knew that the passion was about the story and wasn’t personal.” Ed Catmull, current president of Pixar Animation Studios, Walt Disney Animation Studios

Page 16: Leading into the Future: Leading, Leap of Faith & Experiments

“Data is apolitical”

Marissa Mayer during time at Google

Page 17: Leading into the Future: Leading, Leap of Faith & Experiments
Page 18: Leading into the Future: Leading, Leap of Faith & Experiments
Page 19: Leading into the Future: Leading, Leap of Faith & Experiments

32

People will take training on the goWe can create effective online training People know how to download materialsOur wifi can support what we’ve designed

Leap of Faith Assumptions for an on-line training program:

Page 20: Leading into the Future: Leading, Leap of Faith & Experiments

33

New hires are good for the company

Being a “2018” company increases attraction for high potential candidates

Training current staff not enough

Leap of Faith Assumptions for an organizational shift to improve recruiting:

Page 21: Leading into the Future: Leading, Leap of Faith & Experiments

34

You can measure performance reliably

The award is something the staff want

An individual (versus a team) is responsible for the performance

Leap of Faith Assumptions for a staff award program:

Page 22: Leading into the Future: Leading, Leap of Faith & Experiments

35

List 3 Leap of Faith Assumptions underlying your team solution.

Page 23: Leading into the Future: Leading, Leap of Faith & Experiments

36

Genchi Gembutsu

Go and see for yourself

Page 24: Leading into the Future: Leading, Leap of Faith & Experiments

Let Go of Boundaries Around Who’s Involved in R&D

Page 25: Leading into the Future: Leading, Leap of Faith & Experiments
Page 26: Leading into the Future: Leading, Leap of Faith & Experiments

39

http://www.leapfrogging.com/wp-content/uploads/2013/05/Intuit-Innovation-Catalyst.pdf

Page 27: Leading into the Future: Leading, Leap of Faith & Experiments

40

Examples of MetricsoFacebook event – does anyone sign

up? oCalendar invite – do people accept?oOffer of data/tool on dvd -- $5?oText back of an answer – providing

#oClick-throughs on a website

Exchange of “Currency” NO Surveys/Focus Groups

Page 28: Leading into the Future: Leading, Leap of Faith & Experiments

41http://www.abtesting.net/

Page 29: Leading into the Future: Leading, Leap of Faith & Experiments

42

Experiment Guide http://www.movestheneedle.com/wp-content/uploads/2014/04/Mini_Guide_Experiment_Loop_MovesTheNeedle.pdf

Rapidly test app prototype https://www.invisionapp.com/

Free AB testing http://www.abtesting.net/

Quick census tools http://www.census.gov/quickfacts/table/PST045215/00

Online qualitative http://www.gutcheckit.com/about-board

   

Lots of kinds of data http://www.gapminder.org/data/

Page 30: Leading into the Future: Leading, Leap of Faith & Experiments

43

HYPOTHESES:50% accept invitation25% provide phone #10% pick up card with address

Page 31: Leading into the Future: Leading, Leap of Faith & Experiments

“Doing is the best kind of thinking”Tom Chi, then Head of Experience - Google X

Page 32: Leading into the Future: Leading, Leap of Faith & Experiments

2: Org Design Model

3: Iterative Negotiated Approach

4: Experiment To Refine

1: Organizational Demands: Post-its / Stop-Look-Listen / Scan

Poss

ibilit

ies

Star Model[s]NegotiationPrep Sheet

AssumptionsHypothesesExperiments

Page 33: Leading into the Future: Leading, Leap of Faith & Experiments

46

In your team, run one light-weight experiment for your first iteration solution.

Based on results – plan second one

Page 34: Leading into the Future: Leading, Leap of Faith & Experiments
Page 35: Leading into the Future: Leading, Leap of Faith & Experiments

48

500 EmployeesIntuit India 2005