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My talk from the Paris E20 Summit, February 2014.
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Leading 21st Century Firms #e20s February 2014, Paris
POST*SHIFT LEE BRYANT
which comes first: social tech or new org structures?
do we even need new org structures and practice?
social technology enables new forms of organisation
… and new organisational capabilities (affordances)
but cannot fulfil its potential without real org change
but cannot fulfil its potential without real org change
The culture of work is changing
Beyond Taylorism: productivity has gone quantum
leadership & org design cannot be considered in isolation
Hierarchy & divisional structure is only one dimension
Small, co-ordinated agile teams are better at delivery
P2P knowledge sharing beats cascaded ‘best practice’
Communities and networks are the fabric of the org
CoP Engineering
CoP Marketing
CoP Designer
‘podular working’ needs an underpinning service platform
IT-services Procurement-services HR-services Manufacturing
alternatives to simplehierarchy are not new
Haier: from state industry to agile market leader
Kyocera: de-centralised ‘amoeba management’
Morning Star: efficiency through self-management
Valve: no management required
Valve: no management required
Some lessons on leadership from these case studies
{ }Haier: autonomous teams control costs and delivery. Competitive environment (e.g. ‘catfish’ roles).
Morning Star: Self-management by negotiated agreement (CLOUs).
nGen: Leaders step back to act as 'community managers.’ Valve: No managers: even co-founder Gabe Newell has no direct reports. Every employee can hire.
WL Gore: Leadership earned - “natural leadership” based on track record for GTD and team building.
!
new thinking onorg design & governance
Holacracy, Sociocracy, Dual-Operating System & more
Fractal structures can be resilient at scale
Companies starting to ask: “How would we do this if we were a startup?"
Common features of new organisational thinking
!
small teams in a fractal or nested structure networked operations, with intelligence at the edges
not over-optimised for the past (“Innovator’s Dilemma”)
emphasis on autonomy & responsibility among workers
emphasis on agility & capacity for responsiveness
what are the key features of a 21st Century company ?
Our diagnostic framework: key attributes of a C21st firm
Structure ! •Decentralised •Resilient •Adaptive & Emergent •Networked •Service-oriented
Culture !•Open •Customer-centric • Innovative •Experience-led •Passion & purpose
Practice !•Agile & Iterative •Data-driven •Collaborative •Task-focused •Podular
© Postshift LLP, 2014
key characteristics & roles of a 21st Century leader
ServantLeadership
Networked Contributors
Connected LeadershipLoose Hierarchies & Strong Networks
ListeningAnalyzing
Setting ContextBuilding Consensus
TransparentDiverseOpen
jarche.com
Sunday, 28April, 2013
Network-centric management & being a ‘connector’
Managing for complexity and change
Outside-in perspective: leaders as customer advocates
Nurturing a strong social fabric for ‘tight & loose’ to work
Influencer, ‘keeper of stories’
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Creating protected spaces for new ways of working
Traditional leadership skills more needed than ever
#e20, #socbiz, #change, #betterbusiness, #efficiency,
#networks, #C21st, #wirearchy, #behaviour, #motivation,
#passion, #agile, #engagement, #influence, #collaboration, #people, #responsiveness,
#whateverwearecallingittoday
Credits and references
Images: !http://i.imgur.com/5mHPnj9.png http://www.thepoke.co.uk/2013/09/25/contest-over-here-is-worlds-coolest-duck/njmlc4n/ http://www.flickr.com/photos/tinkerszone/3948664111 http://i.imgur.com/Qr3xx.jpg http://www.flickr.com/photos/dce76/159422716 http://www.flickr.com/photos/davegray/8194170066 http://www.flickr.com/photos/67705205@N00/790277620 http://weareus.co.uk/portfolio/human-chicken http://www.flickr.com/photos/davegray/8194170066/ http://www.current.com.au/2012/09/26/article/Haier-Learning-An-inside-look-at-Haiers-short-marriage-to-Fisher--Paykel/NFZBKHSEQP http://www.flickr.com/photos/good_day/555533669/ http://www.flickr.com/photos/the-wanderers-eye/4494147652/ http://www.flickr.com/photos/35468148654@N01/416787/ http://www.flickr.com/photos/dellphotos/6244154962/ http://www.flickr.com/photos/kheelcenter/5279194177/ http://www.youtube.com/watch?v=NikunES7CBw http://www.flickr.com/photos/featheredtar/2305070061/ http://www.flickr.com/photos/nicholas_t/3602389004 !Other references: !http://holacracy.org http://www.slideshare.net/jarche/connected-leadership http://blogs.valvesoftware.com/abrash/valve-how-i-got-here-what-its-like-and-what-im-doing-2/