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This is a preview of three full-scale presentations by contact center expert Dayne Petersen. Lead Instructor and Consultant for Benchmark Portal, & Principal and Consultant for Call Center Solutions, Petersen has 30 years of experience as an expert and consultant for national and international call center businesses.
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Leadership & StrategyA vision without a task is but a dreamA task without a vision is drudgeryA vision and a task is the hope of the worldChurch Inscription, Sussex England, 1730
For more information, please contact [email protected] 612-819-7433
MANAGING GEN “Y” IN THE CALL CENTER
For more information, please contact [email protected]
Or 612-819-7433
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For more information, please contact
Or 612-819-7433