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Management Meetings 18.07.12Presentation on megatrends in context to HR, learning & leadership
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Leadership & Learning - reloadedmanagement meetingsMunich, 18th July 2012Tim A. Ackermann
Influencers
Workplace
Demography
Mindsets
Technology
Mindsets & Leadership
The meaning of “work”
Communication and forming relationships
Synching up
Finding information and
learning
Job assignments
The meaning of “feedback”
Erickson, 2012
Mindsets & Communication
Source: Deloitte Consulting, IABC
50s 60s 70s 80s 90s 00s 10s
formalfunStyle
detail, prose-styleIf and when I need it, I’ll find it online
Content
Relevance to my securityRelevance to now, today and my role
Context
Authority and hierarchyMeritocracy
Attitude
Time frame5 min agoSpeed
digestibleconstant
Frequency
Techology, Mindsets & Jobs
Source: Josh Bersin, blog
A function“Own” a functionResponsibilityCareer PathUpward mobilityBy level, title, size of office,… - by your bossDirect and manageWiden skills and build powerJob & competency models, org charts, top down
A set of tasks and specialties“Contribute” in teamsProjects and jobs to doCareer ProgressionIncrease specialization & experienceBy results delivered, demand of skills – by peersBuild teams, empower, inspire, coachDeepen skills, drive resultsCapability models, knowledge sharing, shared values and mission
Trad
ition
al: “
job”
Tomorrow
: “role”
Technology, Mindsets & Learning
• Contextual• User generated
• Competency based
• User generated
• Contextual• Organization
created
• Competency based
• Organization created
Formal learning
Experimental Learning
Peer-to-peer learningMentoring
Source: Meister&Willyerd, Workplace 2020
Technology & LearningPrivate• We're usually invited to participate by people we know and trust. • There are specific things we want to do with the other people
involved, • We get something back from participation• We have control over who sees our information. • The applications are intuitive• The applications are well-tuned to support the specific tasks we want
to perform and their features are regularly rated and refined.
Corporate• Often we're instructed to use it by someone in authority• Little of what we actually get paid to do requires input from the
majority of the network. • Participation feels like dropping pearls into a black hole• We have no control over who sees our information• The site is unattractive and requires a manual to get started. • The software is generic and requires a work-around
Source: Tamara Erickson, HBR
Predicitions for 20201. You will be hired and promoted based upon your reputation
capital2. Your mobile device will become your office, your classroom, and
your concierge3. The global talent shortage will be acute4. Recruiting will start on social networking sites5. Web commuters will force corporate offices to reinvent
themselves6. Companies will hire entire teams7. Job requirements for CEOs will include blogging8. The corporate curriculum will use video games, simulations, and
alternate reality games as (key) delivery model
Source: Meister&Willyerd, Workplace 2020
Predicitions for 20209. A 2020 mind-set will be required to thrive in a networked world
• Social participation• Thinking globally• Ubiquitious learning• Think big, constant improvement• Cross-cultural power
10. Human Resources’ focus will move from outsourcing to crowdsourcing
11. Corporate social networks will flourish and grow inside companies
12. You will elect your leader
Source: Meister&Willyerd, Workplace 2020
Predicitions for 202013. Lifelong learning will be a business requirement14. Work-life flexibility will replace work-life balance15. Companies will disclose their corporate social responsibility
programs to attract and retain employees16. Diversity will be a business issue rather than a human resources
issue17. The lines among marketing, communications, and learning will blur18. Corporate app stores will offer ways to manage work and personal
life better19. Social media literacy will be required for all employees20. Building a portfolio of contract jobs will be the path to obtaining
permanent full-time employment
Source: Meister&Willyerd, Workplace 2020
Learning…
Learningsocial
context based
on demand
ubiquitous
gamified
Leadership…
Leadershipcrowd
sourced
volatile
diverse
remote &
virtual
on demand
… Human Resources
Human Resources
“People Development
”
technology driven
enabling
facilitating
(end) customer focused
The future of work…
… is today!
TIM A. ACKERMANN TALENTIM
"In a few hundred years, when the history of our time will be written from a long-term perspective, it is likely that the most important event historians will see is not technology, not the Internet, not e-commerce. It is an unprecedented change in the human condition. For the first time – literally – substantial and rapidly growing numbers of people have choices. For the first time, they will have to manage themselves. And society is totally unprepared for it.”, Peter F. Drucker