10
Leadership in Crisis Situation- Crisis Management in US By Juhi Sharma

Leadership In Crisis Situation

Embed Size (px)

DESCRIPTION

 

Citation preview

Page 1: Leadership In  Crisis Situation

Leadership in Crisis Situation- Crisis Management in US

By Juhi Sharma

Page 2: Leadership In  Crisis Situation

Current Financial Crisis

• The current financial crisis is caused by the lack of trust between the banks, each fearing that the other will not be able to pay back its debt.

• Somewhere or the other, Trust (Social Value) turned out to be the underlying cause of the failure of the economy.

Page 3: Leadership In  Crisis Situation

How Franklyn D. Roosevelt combat - Great Depression of 1929

• Franklyn D. Roosevelt created a large public works projects (that created jobs and benefited commerce).

• He also started “Fireside Chat” series of communication with the American people.

• Focused on the task of building people’s Trust in their leaders and institutions and the projects started.

Page 4: Leadership In  Crisis Situation

Leaders: Its time to Lead

• Leadership: Caliber and strength will be tested.

• If the leaders are not aware at such critical moments, as Herbert Hoover was not at the start of the Great Depression, people will quickly lose confidence in them and things will get worse quickly.

Page 5: Leadership In  Crisis Situation

Leaders: Steadiness & Decisiveness is Crucial

Leaders have to show stability and steadiness, they cannot act or communicate in panic.

Page 6: Leadership In  Crisis Situation

Leadership in Action

The steadiness and decisiveness of New York Mayor Rudolf Giuliani

during September 11 is a model of leadership in action.

Page 7: Leadership In  Crisis Situation

Leadership: means Trust

• What exacerbated the financial crisis in the US was that it started during the last few months of George Bush’s term, when he had the lowest level of popular approval in history.

• Bush attempted to reassure Americans but it did not work because most of them believed he had relied on shaky evidence to start the Iraq war.

• He started losing trust among people.

• His speeches to stem the financial fall had no impact until a specific action started to take shape.

Page 8: Leadership In  Crisis Situation

Leaders: Build Reservoir of Trust

A leader with a bigger reserve of trust might have had a better impact on the

situation in the early crucial days in US.

Page 9: Leadership In  Crisis Situation

Leaders: Communicate & Inspire

• During tough times, people need both information and inspiration.

• Follow 3C in information: Information must be credible, compelling, and continuous.

• People can quickly lose faith or regain confidence depending on the message and, more importantly, the messenger.

• People are hungry to play a role larger than themselves in life and will follow and reward the true leader who will stir in them the passion to rise to the occasion and achieve great accomplishments.

Page 10: Leadership In  Crisis Situation

A trusted leader with an honest, inspiring message can achieve miracles.