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LEADERSHIP
BY: ANNIE RAJESWARIE
TIME
SHARING
QUESTION
BEFORE WE BEGIN
OBJECTIVE
• UNDERSTANDING GOOD LEADERSHIP BEHAVIOR• DISCOVER DIFFERENCE BETWEEN LEADERSHIP AND
MANAGEMENT• UNDERSTAND THE BASICS OF LEADERSHIP &
MOTIVATION• LEARN HOW TO LEAD BY EXAMPLES
• DEVELOP SKILLS IN COMMUNICATING, INFLUENCING AND NEGOITIANG WITH PEERS
• DEAL WITH POOR PERFORMER IN EFFECTIVE MANNER
WHAT IS THE DIFFERENCE BETWEEN A MANAGER AND A LEADER?
Managers have employees Managers react to change Managers think of ideas Managers communicate Managers direct group Managers try to be heroes
Managers take credit
MANAGER VS LEADER
Leaders win followers and followers will become a leader in the future
Leaders create change
Leaders implement them
Leaders persuade
Leaders create team
Leaders make everyone heroes
Leaders take responsibilities
So who are you?
A Manager or A Leader?
He who thinks he leads but has no followers is only
taking a walk
A leader is a influencer
INFLUENCER
I – Integrate People N – Nurture People F – Faith in People L – Listening to People U – Understand People E – Enlarge People N – Navigate People C – Connect with People E – Empower People R – Reproduce yourself
Leadership Traits
Without it, you will never be comfortable in the leader role.
You will struggle every day with the basics, and your team memberswill sense it in everything you do.
You’ll find your work suffers Your team frustrated because they can’t do
work without you doing yours. They will leave if you don’t first.
Desire to Lead
Do not lie while you are holding a leadership position Do what you say you will do and behave the way that
you expect your team to behave. Maintain clear communication, no beat around the
bushes They look you up as a role mode and try to perform like
you (You are not a leader if you have no followers)
Honesty and Integrity
confidence allow you to make the tough decisions that
people expect from a strong leader It allows you to lead meetings with authority, to accept
critics and open communication
Self Confidence
Good leaders must be able to tolerate frustration and
stress.
must be well-adjusted and have the psychological maturity to deal with anything they are required to face
Emotional Stability
capacity to perform higher mental processes of
reasoning, remembering, understanding, and problem solving
Leaders must always be prepared to carry task from simplest to the most complex.
Cognitive Ability
For your to be respected by your employees, you must
first know your business.
Knowledge of the business
High Efforts, high desire to achieve, high initiative level
and persistence
High Drive
Your difficult boss, customer, prospect, voter, student…
probably not stupid, probably just uninformed. There are huge
difference (Seth Godin)
Transactional – do things because they are
paid to Transformational – inspire groups of people,
creates and share his vision. Autocratic – he has full control of his power
and demand employee’s to follow his way
Leadership Style
Bureaucratic – work by book, follow
procedures. Laissez Faire – let employee do by their job by
their way. Charismatic – similar like transformational
however here the leader give a little push to team to boost motivation.
Leadership Style
Have the guts to
challenge the process Be enthusiastic Help others to act Set the example Celebrate achievements
Principle of Leadership
Invisible Fences Fear Waiting for savior Comfort zone Excuses
What is stopping us?
You can curse the darkness or light up a candle and show up as a leader
Changing organizational structure Team Work and driving focus to provide quality
assurance Coaching, Support and empowerment Rapid environmental change
Importance of Leadership
Setting Goals Motivating employees Discipline and building morale
Importance of Leadership
Leadership issue
• Managing Power – eg: using power to give positive benefits to employees without assessing employee’s capabilities
• Delegating Task – Doing task that is too routine and requires minor decision or flooding employees with unreasonable amount of task.
Leadership issue
• Lack of credibility and Trust – lack of honesty, as a leader it looks awful if you lie
• Non-ethical leadership – eg: Asking your employees to cheat
• Personal Character & behavior – Sleeping in the office, watching movies
Leadership Activity
Gumdrop Building
10 Mistakes that leaders should avoid making
1 Pride & Arrogance
Early successes begin to inflate egos. Never forget your roots
2 Negative influences
Some advices are valuable and could help keep you on track but some will nudge you until one day you wake up and find yourself way off the course. LISTEN TO THE ONE WORTH LISTENING AND IGNORE THE NEGATIVE ONES
3 Lacking integrity
Establish a set of sound ethics policies, integrate them into all business processes, communicate them broadly to all employees, and make clear that you will not tolerate any deviation from any of them. Then live by them
4 Majoring in Minor Things
There are a handful of things that are important enough to account for the greatest impact. Don’t sit on the Minor task and emphasize as though this it is a Major Task to complete.
5 Avoiding
If there are things that you can do, and should do, then do them. Don’t neglect them. Keeping quiet will not solve the issue for you.
6 Lacking Values
Values are what the company stands in. You cannot be a leader if you kill the company’s values.Establish a set of Core Values that can unite the organization, and then create resonance around them.
7 Blindly trusting people
Allow people to run on “short leashes” until they prove themselves. Any competent and skillfull person should have no problem with this approach.
8 Spin Doctoring
Many companies taught their executives to provide carefully crafted answers to questions to conceal the true facts. Present the facts, tell the truth, communicate the complete story and let the chips fall where they may
9 Short Cutting
Tried and true process takes time and skill. You reap what you sow. Don’t U-Turn where you should not just because you want to be fast
10 Short Term Focus
Don’t cannibalize future results to satisfy the present quarter. Don’t obsessed with making the immediate quarter, that we severely impacted future business.
8 Rules dealing with poor performer
1. Identify why employee is under performing.2. Don’t make it personal3. Do it Private4. Be specific5. Give timely feedback6. Use A,B, C format for feedback7. Check for understanding8. Keep recorded
Remind yourself everyday
3 STEPS
Leaders Do Right Things
Managers Do things Right
TO BE CONTNUED…