Leader by leader

ABC Company Leader by Leader Results

Contents

2011 Employee Engagement Survey Participation Rates ABC Overall Question by Question Results Overall Functional Results Overall Regional Results Functions Within Regions Leaders of Roll Ups (those with multiple teams) Direct Reports

DepartmentTotal

PopulationTaken

Response Rate

CDV* 3 3 100%

FIN 141 117 83%

FWAY 34 23 68%

GMK 44 42 95%

GSS 265 241 91%

ABC 11 8 73%

HRC 22 22 100%

LGL 14 14 100%

SDCS 391 305 78%

SDIT 66 53 80%

SDOP 210 170 81%

SDPD 303 245 81%

SDPM 30 28 93%

SDPS 788 680 86%

SDQA 119 112 94%

Grand Total 2441 2063 85%

PoleTotal

PopulationTaken

Response Rate

ASPAC 59 48 81%

Brazil 172 149 87%

EMEA 259 217 84%

India 208 186 89%

Japan 44 36 82%

North America 1084 875 81%

Philippines 615 552 90%

Grand Total 2441 2063 85%

* Participation rates were provided by department however due to its small size CDV will not receive

individual reports

2011 Employee Engagement Survey Participation

Functions and Regions with Corresponding Response Rate

Question/Driver % Engaged BenchmarkABC OVERALL ENGAGEMENT SCORE 54% 59%Culture 55% 66%The company keeps me informed of what I need to know 57% 69%I believe my company has a culture of integrity 70% 69%I work for an innovative company 58% 71%My company cares deeply about customer satisfaction 69% 78%My company is inclusive and recognizes the contributions of everyone 43% 60%At my company it is safe to take business risks 33% 47%Development 45% 53%I have a challenging professional development plan 46% 47%I receive an appropriate amount of training to perform my job responsibilities 31% 48%

There are challenging opportunities and assignments for me to take on 63% 71%I have an effective coach or mentor for my professional development 40% 44%Senior Leadership 47% 57%Senior leadership is open to new ideas 48% 60%I trust senior leadership to keep the interests of the employees in mind 41% 48%Senior leadership is committed to employee development 37% 55%Our senior leaders have shared the company's vision and strategy 61% 66%

ABC Overall

Question by Question Results Sorted by Driver

Question/Driver % Engaged BenchmarkManager 65% 63%My manager treats everyone fairly 72% 63%My manager clearly communicates departmental priorities and goals 68% 62%My manager sets challenging but fair performance expectations 65% 61%My manager encourages and supports innovative ideas 69% 68%I regularly receive valuable feedback regarding my performance from my manager 54% 55%My manager supports my development 59% 61%I am given an appropriate amount of freedom to do my job 80% 77%My manager recognizes and rewards me for my achievements 50% 56%Benefits 60% 59%Our benefits are competitive with the marketplace 47% 48%I have easy access to sufficient information on all company benefits 68% 65%I understand my company’s benefits options 70% 65%My company has benefit options that fit my lifestyle 55% 58%Selection and On-boarding 57% 56%The candidate selection process is fair and objective 61% 58%Job candidates are given an honest and balanced view of the company during the hiring process 60% 59%

New hires are provided a strong orientation to the company, key people, departments, and their teams 48% 49%

ABC Overall

Question by Question Results Sorted by Driver (continued)

Question/Driver % Engaged Benchmark

Compensation 44% 54%

I understand the company's compensation program 56% 61%

I feel my compensation is fair based on the company's compensation program 41% 51%My compensation is fair and equitable with the marketplace based on my job level and experience 36% 49%

Work and Environment 64% 63%

My work makes a difference at my company 78% 71%

There is strong collaboration and cross functional teamwork in this organization 53% 58%

Working with my current team is the best way for me to grow as an employee 61% 59%

Engagement Index 46% 54%

I am confident ABC is moving in the right direction 58% 59%

I have a promising future here 45% 49%I had an opportunity to discuss the previous organizational survey results with a member of management 39% N/A

ABC is a better place to work this year than it was last year 37% 45%

I would proudly recommend working at ABC to a friend or relative 49% 62%

ABC Overall

Question by Question Results Sorted by Driver (continued)

* > (+10 %) from overall highlighted in green, > (-10%) from overall highlighted in red

Functional and Regional Roll Ups

Sorted Descending Based on Overall Score

Person Org Overall Culture Development Leadership Manager Benefits Selection CompensationWork &

EnvironmentOVERALL OVERALL 54 55 45 47 65 60 57 44 64

Kevin Rudy SDQA 66 70 62 63 69 63 74 54 72George Hall HRC 63 53 52 44 86 75 73 52 68

Gary Randolph SDPM 60 54 59 43 75 70 54 41 78Bobby Patrick GMK 56 42 49 39 79 69 54 60 60Scott Cravotta SDPS 56 60 48 51 64 56 59 43 67

George Schulze GSS 55 52 51 46 66 60 57 49 62Karl Salnoske SD 55 56 44 48 64 59 57 44 65

Gregg Clevenger FIN 54 57 43 46 63 62 52 41 58Miguel Garcia SDPD 54 52 38 47 67 63 51 46 63Tami Morrison SDCS 53 51 43 45 65 61 57 43 63

Joe Rodgers SDIT 52 52 37 40 67 57 50 50 58Bob Segert GXS 49 31 44 41 52 69 58 67 46Rick Nash LGL 47 43 38 22 81 58 46 31 57

David Swanlaw SDOP 46 46 31 34 55 59 51 40 55

Region Overall Culture Development Leadership Manager Benefits Selection CompensationWork &

EnvironmentOVERALL 54 55 45 47 65 60 57 44 64

Japan 65 63 59 67 76 57 60 64 73Phillippines 62 72 56 63 64 58 64 47 71

India 61 65 51 61 69 56 67 45 69North America 52 45 41 36 67 71 53 49 61

ASPAC 49 57 38 44 70 25 52 31 65Brazil 45 49 30 42 52 41 52 25 63EMEA 44 43 34 35 60 45 47 34 52

Functions Within Regions

Sorted Descending Based on Overall Score (Top Half)


Region (w/Org.) Overall Culture Development Leadership Manager Benefits Selection CompensationWork &


Phillippines SDCS 72 83 58 72 70 71 78 61 79Americas SDQA 71 65 65 67 75 78 72 77 83

Japan GSS 66 65 64 63 69 58 52 69 67Japan SDCS 66 61 67 71 81 42 61 64 78

Americas HRC 66 46 69 31 100 88 67 54 71Phillippines FIN 66 76 57 64 65 73 71 55 68Phillippines SDIT 65 76 43 74 75 60 58 55 69

India SDQA 64 71 61 62 67 58 74 48 69Phillippines SDPS 60 69 56 62 64 54 62 44 71

India SDPD 59 60 43 62 72 53 61 43 67Americas SDPM 59 51 52 41 72 74 55 48 76

Japan SDPS 58 50 50 64 71 56 59 56 70Americas GSS 57 49 49 51 71 70 60 56 67Americas GMK 56 38 50 36 78 81 55 70 55

ASPAC SDPS 55 61 47 47 78 24 58 36 73Phillippines GSS 55 69 62 56 48 55 49 38 63

EMEA GSS 53 45 48 45 71 54 59 48 52India SDOP 53 52 38 58 60 55 63 43 60

Americas SDPD 53 48 37 41 67 72 47 48 63Americas FIN 52 45 41 36 67 71 53 49 61

Functions Within Regions

Sorted Descending Based on Overall Score (Bottom Half)

Region (w/Org.) Overall Culture Development Leadership Manager Benefits Selection CompensationWork &


Americas SDPS 52 47 40 37 67 69 56 46 62Americas GXS 49 31 44 41 52 69 58 67 46Americas LGL 49 40 44 21 82 71 44 33 53

Americas SDCS 49 38 42 32 67 74 51 45 57Brazil GSS 47 45 38 40 57 50 54 24 57

Americas SDIT 47 41 31 31 64 62 49 55 53Phillippines HRC 47 42 28 45 63 58 73 27 47

EMEA SDCS 46 43 32 42 72 40 40 32 59Americas SDOP 45 41 31 29 53 65 50 42 52

ASPAC SDCS 44 52 22 41 53 31 63 33 50Brazil SDCS 44 49 33 43 49 38 54 23 62Brazil SDPS 44 46 25 40 52 41 54 23 63ASPAC GSS 42 48 36 36 52 33 44 33 59EMEA SDPS 42 44 28 35 51 42 45 34 58Brazil FIN 41 44 25 47 49 28 33 33 70

Brazil SDOP 40 48 19 37 44 44 45 22 65EMEA FIN 39 42 24 28 58 42 42 23 44

EMEA SDOP 39 51 25 25 57 34 36 31 33EMEA SDPD 37 42 28 28 43 46 21 37 43EMEA FWAY 34 31 20 26 49 41 58 18 48


Leaders With Roll Up Scores



Environment54 55 45 47 65 60 57 44 64

Lord Fernandez SDCS 71 78 58 73 72 63 80 58 79Randy Hong SDOP 67 62 46 46 82 86 71 81 71Kevin Rudy SDQA 66 70 62 63 69 63 74 54 72Jim Defrank SDOP 65 64 61 50 77 57 76 57 76BR Ramesh SDQA 64 71 60 62 66 59 74 48 69

Naresh Narula FIN 63 75 58 57 60 69 67 57 67Keith White GSS 63 58 48 37 80 82 66 50 76

Yoshiyuki Tanaka GSS 63 62 63 60 67 54 49 67 64George Hall HRC 63 53 52 44 86 75 73 52 68

Yvonne Malcom SDCS 62 67 49 56 66 73 63 57 72Steve Mudrick SDPD 62 59 46 59 81 65 53 44 74

Jeff Stewart SDPS 62 55 43 39 76 71 80 57 67Bob Symmons FIN 61 63 49 58 73 73 64 46 50David Murrell SDPD 60 57 39 61 78 69 56 58 53Gary Randolph SDPM 60 54 59 43 75 70 54 41 78

AJ Enriquez SDPS 60 69 56 62 64 54 62 44 71Bobby Patrick GMK 56 42 49 39 79 69 54 60 60

Brian Pinci SDPS 56 55 38 44 72 70 58 42 69Scott Cravotta SDPS 56 60 48 51 64 56 59 43 67

George Schulze GSS 55 52 51 46 66 60 57 49 62Karl Salnoske SD 55 56 44 48 64 59 57 44 65

Mike Chasteen GSS 55 54 51 45 64 65 57 53 63Randy Estep SDPM 55 50 44 40 61 69 59 40 78

Manoj Nagpal SDPS 55 61 47 47 78 24 58 36 73Gregg Clevenger FIN 54 57 43 46 63 62 52 41 58Mike Tschiderer FIN 54 58 43 46 63 62 53 40 59

Jon Keating GSS 54 49 53 48 70 56 56 46 57Deb Berryman SDPD 54 53 37 52 68 57 54 40 61

OVERALL


Leaders With Roll Up Scores




Environment54 55 45 47 65 60 57 44 64

Miguel Garcia SDPD 54 52 38 47 67 63 51 46 63Rob Minns GSS 53 52 58 47 65 52 47 35 60

Tami Morrison SDCS 53 51 53 45 65 61 57 43 63Danny Casco SDPD 53 52 39 45 67 66 43 46 68

Rajeev Virmani SDPD 53 55 43 54 64 45 48 35 65Tom Gordon SDPD 53 52 36 48 84 52 52 42 45

Hiroyuki Chubachi SDPS 53 44 47 59 67 50 54 59 67Steve Cochran GMK 52 32 34 34 76 73 58 65 54

Joe Rodgers SDIT 52 52 37 40 67 57 50 50 58Robert Cannon SDCS 51 29 57 16 76 77 45 60 67

Jeff Stewart SDPS 51 45 39 34 67 69 55 46 61Rene Mens SDCS 50 47 35 46 78 41 41 32 67Jay Sweda FIN 49 50 39 43 63 61 41 45 52

Denise Oakley GMK 48 44 41 38 77 41 43 25 58David Moyers SDPD 48 50 35 36 51 63 51 45 58

Rick Nash LGL 47 43 38 22 81 58 46 31 57David Goldberg LGL 46 37 37 23 80 68 42 26 56David Swanlaw SDOP 46 46 31 34 55 59 51 40 55Sean O'Gorman SDPD 46 47 44 40 50 53 39 43 63Orlando Cintra GSS 45 44 35 33 58 46 56 21 54

John Adler SDCS 45 36 34 31 63 71 48 36 50Helcio Beninatto GSS 44 44 34 37 54 47 51 19 54Rhonda Buehler GSS 44 35 36 33 60 66 50 37 50

Elaine Morais SDCS 44 49 33 43 49 37 53 23 61Tiho Vukasinovic SDPS 43 44 29 38 52 46 47 35 60

Luiz Ortiz SDOP 41 49 21 39 45 43 47 21 67Rob Banwarth SDOP 40 41 26 28 45 57 43 33 50

Kristen Tehaney SDCS 31 15 23 13 61 52 29 23 36

OVERALL

Direct Reports





Steve Keifer GMK 78 69 88 50 98 88 70 72 94David Carter GSS 75 63 65 45 98 85 80 57 87AJ Enriquez SDPS 75 71 47 66 75 72 87 71 92

Michael Allegra SDQA 75 63 77 71 82 79 74 85 92Steve Mudrick SDPD 73 72 58 71 85 69 56 72 72Karl Salnoske GXS 72 60 64 68 80 86 62 81 95Matt Moore GSS 70 60 67 63 79 78 83 71 72Todd Powell GSS 68 69 60 55 78 73 63 76 79Bill Nelson SDPM 68 63 80 60 98 75 20 40 80

Gary Randolph SDPM 68 54 69 44 88 81 75 58 75Scott Cravotta SDPS 68 67 57 61 66 73 79 55 82

Rei Konishi GSS 67 66 61 61 64 57 65 86 57BR Ramesh SDQA 67 72 66 70 68 73 70 64 57

Karin McNair GMK 66 60 60 75 70 75 73 80 47Jim Defrank SDOP 65 64 61 50 77 57 76 57 76

David Swanlaw SDOP 63 56 50 53 73 72 67 65 63George Hall HRC 62 50 61 50 77 64 67 57 62

Fernando Camp SDIT 62 47 40 50 95 56 58 53 60Manoj Nagpal SDPS 62 65 69 63 87 25 58 46 74Pam Angelis HRC 61 40 55 25 100 95 69 53 60

George Schulze GSS 60 49 59 54 64 61 76 60 81Jon Keating GSS 59 55 45 50 85 60 87 33 40

Karin Mostler GSS 59 50 57 53 57 67 74 74 56Pradheep Sampath GMK 58 33 50 40 90 75 42 67 67

Elaine Morais SDCS 58 53 46 58 94 25 72 11 67Jeff Paes SDQA 58 56 53 54 53 69 67 67 67

Dan Knauss SDPD 57 51 43 45 76 81 47 48 69Jeff Stewart SDPS 57 46 44 41 69 70 64 63 65

Direct Reports





Danny Casco SDPD 55 54 32 42 63 67 53 40 72Mike Chasteen GSS 54 47 46 42 59 80 56 60 63Robert Cannon SDCS 54 32 58 23 79 80 48 66 70

Randy Hong SDOP 54 47 25 25 75 80 60 73 60Miguel Garcia SDPD 54 52 31 44 61 81 55 67 58Joe Rodgers SDIT 53 49 34 38 79 62 53 45 54Randy Estep SDPM 53 48 44 40 53 63 56 43 83

Mike Tschiderer FIN 52 54 36 44 70 63 45 41 63Howard Wassall GSS 52 40 50 50 75 52 40 42 71Tami Morrison SDCS 52 25 41 31 83 81 71 63 54David Moyers SDPD 51 45 36 36 54 86 62 38 62

Jon Anstey GSS 50 33 50 44 67 53 63 54 46Marc Sprecher GSS 49 43 50 18 65 57 52 57 67

Bob Segert GXS 49 31 44 41 52 69 58 67 46Bobby Patrick GMK 48 26 54 14 82 71 29 62 57

John Adler SDCS 48 17 50 13 80 90 67 27 53Brian Kelly SDIT 48 61 38 42 53 50 43 45 54

Tom Gordon SDPD 47 46 31 36 81 47 41 33 37Amy Rubin GSS 46 38 36 46 56 57 45 48 52Jay Sweda FIN 42 36 33 26 48 50 44 61 56

Mark Pettifor FIN 42 42 13 25 50 46 56 22 61Brian Pinci SDPS 42 30 35 10 73 53 33 53 47Luiz Ortiz SDOP 41 49 21 39 45 43 47 21 67

Rajeev Virmani SDPD 40 36 25 46 54 33 30 22 61Sim Hua Lui GSS 37 47 30 10 39 25 53 33 60

Jon Lemasters SDIT 34 35 22 25 41 38 42 38 47Kristen Tehaney SDCS 26 14 21 4 46 50 23 17 44

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