SupervisionChapter 2: Leadership

• A manager is a person who supervises others in an effort to complete tasks or accomplish goals.

• A leader is a person who has commanding authority or influence over others and inspires them toward goals.

• Studies show that the primary traits that all effective leaders have in common are (1) a positive outlook and (2) forward thinking.  

Leadership

• Being a good manager is quite an accomplishment.

• Managers use values, policies, procedures, schedules, milestones, incentives, discipline, and other mechanisms to push their employees to achieve the goals of the organization.

• Leaders, on the other hand, challenge their employees to achieve the organization’s goals by creating a compelling vision of the future and then unlocking their employees’ potential.

Managers vs. Leaders

• Leaders know that most workers want to feel pride for their organization and, when given the chance, would give their all to a cause they believe in.

Leaders

• Leaders know the value of employees and their critical importance in achieving the company’s goals.

• Few managers reward their employees for being creative or for going beyond the boundaries set by their job descriptions.

Leaders

Communication

• Leaders make a commitment to communicate with their employees and to keep them informed about the organization.

• Leadership today is a two-way interchange of ideas where leaders create a vision and workers throughout an organization develop and communicate ideas of how best to reach the vision.

Facilitating Achievement

• Many managers punish their employees for taking risks and losing, instead of helping their employees win the next time around.

• Great leaders support their employees and facilitate their ability to reach their goals.

Facilitating Achievement (cont.)

• Great leaders create environments in which employees can feel safe to speak up, to tell the truth, and to take risks.

Optimistic Outlook•Numerous traits of great leaders

have remained the same over the years and are still highly valued today.

•Great leaders always see the future as a wonderful place.

•People want to feel good about themselves and their futures, and they want to work for winners.

Leadership Traits•Great leaders have no doubt—at least

not publicly—that they can accomplish any task they set their minds to.

•One trait that sets great leaders apart from the rest of the pack is integrity: ethical behavior, values, and a sense of fair play.

•When an organization’s leaders conduct themselves with integrity, the organization can make a very real and positive difference in the lives of its employees, its customers, and others who come in contact with it.

Making Decisions• The best leaders are decisive.• Despite the fact that making decisions

is one of the key reasons that people are hired to be managers, too few are willing to risk the possibility of making a wrong decision.

• Great leaders take whatever time is necessary to gather whatever information, people, or resources they need to make an informed decision within a reasonable time frame.

Collaborative Leadership

• A new kind of leadership is gaining traction in an increasing number of organizations.

• Collaborative leadership is a leadership style where everyone works together.

Collaborative Leadership

• This leadership sharing occurs not just with other managers and supervisors, but with employees at all levels.

Orpheus Process • There is a unique brand of

collaborative leadership practiced by New York City’s Orpheus Chamber Orchestra.

• At the heart of the Orpheus Process are eight principles.

• To survive and prosper, today’s organizations need to get the most out of every employee and every employee needs to take a leadership role in his or her organization.

• Leaders inspire others to action by communicating a vision for a better tomorrow, communicating that vision, and listening to input from others. A leader’s vision becomes reality when employees are encouraged to take risks and be creative. One way to achieve the best for an organization is through collaborative leadership, a leadership style where everyone works together and shares the leadership role.

Summary

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