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A solid Knowledge Retention and Transfer strategy ensures that your company retains its corporate knowledge – and competitive advantage - even as employees change positions or leave your employment.
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April 10, 2023
Knowledge Retention and Transfer
enter exit
[PRESENTERS NAME]
Manpower
The Facts
April 10, 2023
82countries and territories
4,000offices worldwide
3 millionemployees worldwide
North American employees35
0,00
0
400,000worldwide clients
800+ offices in North America
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Manpower April 10, 2023
What We Do
People permanent, temporary, staffing, professional
Training online, in-person, classes, programs
HR Services recruiting, prescreening, testing, interviewing
Outsourcing recruitment process outsourcing, vendor managed solutions
Consulting HR consulting, research and diagnostics, benchmarking, talent architecture, career transition, organizational consulting
3Knowledge Retention and Transfer
the problem
80% of employers expect fewer
than
5% of their employees to leave
voluntarily in 2010Source: Manpower, 2010
60%
of current employees intend to pursue new job
opportunities when the economy improves
Source: Right Management, 2009
Manpower
Consider
• The first wave of the 76 million baby boomers turns 65 in 2011
• Employees change jobs six to eight times over a lifetime1
• Most employees leave for reasons other than money2
– Need for trust
– Hope for the future
– A sense of worth
– A feeling of competence
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April 10, 2023Sources: 1. “Job Security is Dead,” Sales & Marketing Magazine, 22 January 2007; 2. Leigh Branham, 2005.
the solution
Manpower
9Knowledge Retention and Transfer
April 10, 2023
Manpower
Attract / Recruit
• Tell candidates about the emphasis on knowledge retention and transfer
• Introduce technology that supports knowledge sharing• Introduce communities of practice
10Knowledge Retention and Transfer
April 10, 2023
Manpower
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April 10, 2023
Onboard
• Introduce subject matter experts• Train on job tools and technology• Develop mentor programs
Manpower
Retain
• Career pathing• Skills development and training• Reward and recognition programs• Best practice sharing• Support of communities of practice• Employee satisfaction surveys• Regular performance evaluations
including peer-to-peer feedback
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April 10, 2023
Manpower
Promote / Exit
• Formalized training of successors• Exit interviews• For retirees, ongoing role as consultant or mentor
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April 10, 2023
Manpower
Drivers of Success
• Spans the employee life cycle• Supported by a culture of engagement• Encouraged through transparency• Tied to business objectives
14Knowledge Retention and Transfer
April 10, 2023
us.manpower.com/knowledgeretention
