KNOWLEDGE MANAGEMENT

Road Map

Ahmad Fauzi, 2011

Internalize KM

System Key

Business

Processes

Learning

And Innovative

Organization

Redefining

KM Strategy

Giving impact

through

public relation

Providing

Competency and

knowledge

facilities required

by business

Improvement through

sharing culture and IT

Align Learning and

Innovation culture to

Corporate strategy

Define KM

Strategy

Give more impact to

internal organization

and improve KM

promotion

Provide competency and

knowledge facilities align

to business required

2013 – REDEFINE KM STRATEGY

1• Business Reorganization

• KM management has been changed

2• BOD feels KM doesn’t give direct impact to inside

• Budget issue

3

• Redefine KM Strategy

• New KM Strategy must give direct impact to inside

• Budget rationalization

2013 – REDEFINE KM STRATEGY

4

• KM vision and mission need to be updated

• New Policy and standard procedure

5• New Job Description

3• Socialization and Engagement

1

• Implementing SECI model

• Socialization - Externalization – Combination –Internalization

2• Implementing WoMM as KM Marketing Strategy

• KM must has a “story”

3

• Community of Practice revitalization

• CoP must be align with business growth needed

• CoP as continuous improvement media by knowledge sharing and added value activities

2014 – GIVING IMPACT THROUGH PUBLIC RELATION

2015 – PROVIDING COMPETENCY AND KNOWLEDGE

FACILITIES REQUIRED BY BUSINESS

1

• Provide competency and knowledge facilities align to business required

• Fill the knowledge gap “what company must know”

2

• Embedding KM in Human Capital Management System

• Encourage Innovation

3• Knowledge Facilities must be working properly

• Integrated a hybrid Library and E-Learning system

2015 – PROVIDING COMPETENCY AND KNOWLEDGE

FACILITIES REQUIRED BY BUSINESS

4

• Knowledge Facilities must be easy to access (domestic field and international field)

• Knowledge Facilities align to business needed

5

6