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Knowledge is power. in our information age, knowledge caption and spreading within organization is a critical competitive advantage. Proper knowledge management allows a company to better understand its market, products, competition and own company through the eyes of its employees.
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Knowledge is power, capture it!
[email protected]/in/yschwaarwww.twitter.com/yschwaar
Competing in the information age
Knowledgetour Zürich01.10.2013
Information =
Knowledge=
Power
Information overflow kills (even your laptop)
Data: Facts
Information:Knowledge communicated or received
concerning a particular fact or circumstance
Knowledge: Our personal map/understanding of
the World
Data repositories
Markets Competition
Company Clients & prospects
Structured data √
Unstructured data ?
Digitalization enables disintermediation
Technology = commodity
Anything can be produced
We live in a global village
We live in a knowledge society
Knowledge is power
Knowledge is your competitive advantage
Knowledge / information
SILOS
Information retention
Resistance
Overload
Which language?
Taxonomy
Semantics
Information architecture
Knowledge sharing is easy!
• Platforms
• practice
• content
Break the enterprise silos
Corporate IntranetEnterprise wide search
DMSWiki
Social Network
Make people express
themselves
Share their knowledge
Information sources
Knowledge is power – capture it!
Wrap-up
- Document management systems- Enterprise social networks- Project spaces - Define objectives, manage / moderate the
platforms- No information cemetery
