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This is the slide deck that VH, MD of KMS Vietnam, shared at the first offline event of Indochina CIO group in 2013.
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© 2013 KMS Technology
OPPORTUNITIES AHEAD Doing world-class software out from Vietnam
Viet Hung, KMS Technology Vietnam
AGENDA
• What are we trying to do at KMS? • Opportunities ahead for Vietnam software
industry – Lessons learned from KMS – Suggestions
• Q&A
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© 2013 KMS Technology
ABOUT KMS TECHNOLOGY
WHAT IS KMS ABOUT?
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• A Software Outsourcing Vendor for US market, since 2009
• 20+ happy and long-term US clients, mainly in healthcare, e-commerce, online training
• Our project sizes range from 2-60 people team
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Staff Growth in Vietnam
OUR VISION
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• World-class software outsourcing services provider with 1000 staff in the next 3-5 years, out from Vietnam
• Complete launching our first world-class software product in the next few years out from Vietnam
OUR VISION
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• Our 1st software product is at www.qasymphony.com
© 2013 KMS Technology
THE OPPORTUNITIES
THE QUESTIONS FOR VIETNAM SOFTWARE INDUSTRY
• Domestic market vs. Global market? • Out sourcing or Product development? • What else?
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SOFTWARE OUTSOURCING
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LESSONS LEARNED FROM KMS
• US market focus • Selection, selection, selection – Strict client selection (ISV / SMB, long-term
relationship) – Strict staff selection
• Effective with team size: <100. Competitive to even Indian vendors
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LESSONS LEARNED FROM KMS
• Revenue growth from existing clients are nearly half of the growth in revenue – Happy customers sent more work to KMS – They even recommended many new clients for
KMS • Maintain a healthy utilization • Balance revenue portfolio across clients
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OPPORTUNITIES
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OPPORTUNITIES
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OPPORTUNITIES
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NOTES
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SOFTWARE PRODUCT DEVELOPMENT
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LESSONS LEARNED FROM KMS
• QAS Journey – 2+ years • Our strengths? • Our shortage? • Approach?
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OPPORTUNITIES
The questions? • Should we aim for global market? • Are we confident to build world-class software
products? • What are we in short?
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© 2013 KMS Technology
CONCLUSION
TAKE HOME NOTES
• Go global through either Outsourcing Services and / or Product Development
• Assess your strengths and find suitable market to go after for Outsourcing
• For Product Development: Build Product Management, Sale and Marketing competency, while sharpening technical competency
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© 2013 KMS Technology