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• Recruitment & human resources time • Salary and benefits outlay • Management and training invested • Productivity losses • New business and business in general • Unemployment compensation What’s the Cost of a Mishire o It adds up.

Keen Hiring Process

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Did you know a mishire can cost a company between 3-5 times the mishire's annual salary and for key contributor, mission critical and next level leadership roles the cost is more like 10 times the annual salary. Beyond the money, weak hiring practices result in low morale, employee disengagement, unwanted turnover, lost sales, upset customers and a mistrust for leadership decisions.

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Page 1: Keen Hiring Process

• Recruitment & human resources time• Salary and benefits outlay• Management and training invested• Productivity losses• New business and business in

general• Unemployment compensation

What’s the Cost of a Mishire o

It adds up.

Page 2: Keen Hiring Process

Combines 3 Key Elements:

HAVE – Key Performance Indicators (Results)

DO - Critical Functions

BE - Behaviors, Values, Personalities, Skills, Talents

Have, Do, Be - Job Description

Page 3: Keen Hiring Process

• Deadlines

• Results Produced

• Performance Measurement

HAVE - Performance Indicators

Page 4: Keen Hiring Process

• % of time doing what

• Core accountabilities

• The “doing” of producing results

DO - Critical Functions

Page 5: Keen Hiring Process

• Behaviors, Talents, Traits, Values, Personality

• Willingness

• “Want” Power

• Skills, Experience, Education

BE - Selection Criteria

Page 6: Keen Hiring Process

• Phone Screen

• Cognitive Assessments

• Inner View

• Values & Interest Assessment

• Traits Assessment

• Behavioral Interviewing

• Full Scope Assessment

KeenHireIn-depth Hiring Process

Page 7: Keen Hiring Process

Behavioral Interviewing 

“People get hired for what they can do and fired for who they are.”

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Bibliography Good to Great, Jim Collins

Top Grading, Bradford D. Smart, PHD

Leapfrogging the Competition, Oren Harari, PHD

Pour your Heart into It, Howard Schultz

Raving Fans, Ken Blanchard, Sheldon Bowles

The 5 Temptations of a CEO, Pat Lencioni

The Truth about Managing People, Stephen P. Robbins

Attracting Perfect Customers, Stacey Hall: Jan Brogniez

The 5 Dysfunctions of a team, Pat Lencioni