1. Company Background Light On Naresh Goyal Key Dates Market Share Passenger Load Factor Cargo Load Factor Operating Revenue Profit After Tax Key Strategies Communication Channel Company Hierarchy SWOT Analysis ConclusionOutlines
2. Company Background Jet Airways was started by Naresh Goyal. It was incorporated as an air taxi operator on 1 April 1992. It started commercial operations on 5 May 1993 with a fleet of four leased Boeing 737-300 aircraft. Fleet Size-118 (including subsidiaries). Hub-Chhatrapati Shivaji International Airport (Mumbai) (Primary & Maintenance Base). Secondary Hubs-Brussels Airport, Chennai Airport, Delhi Airport. 3. Frequent Flyer Program-Jet Privilege Airport Lounge-Jet Lounge Subsidiaries-Jet Lite & Jet Konnect Domestic Destinations-69 International Destinations-26 Company Slogan-The Joy Of Flying Parent Company-Tailwinds Limited Headquarters-Mumbai, India Key People-Naresh Goyal, Founder & Chairman Gary Toomey, Appointee CEO 4. Capt. Hameed Ali, Interim CEO & COO Employees-13,945 Operates over 370 daily flights to about 68 destinations both in India and international. 5. Light on Naresh Goyal: Founder Naresh Goyal is the founder and Chairman of Jet Airways, India's largest domestic airline. In May 1974, Naresh Goyal founded Jet air (Private) Limited to look after Sales & Marketing operations of foreign airlines in India. Naresh Goyal took advantage of Open Skies Policy of the Government of India and set up Jet Airways. 6. Key Dates 1993: Jet Airways begins domestic operations flying Boeing 737 jets. 1997: Kuwait Airways and Gulf Air sell their stakes in Jet Airways. 1999: A regional network is launched with turboprop aircraft. 2004: The first international services are started. 2007: Acquired Air Sahara and re launched it as Jet Lite. 7. Market ShareSpice Jet 17% Go Air 9%Air India 20%Mantra 0%Jet Airways+Jet Lite 23%Indigo 31%Chart issued by DGCA 8. Passenger Load Factor (Percentage) 82 80 78 76 74 72 70 68 66 64 62 6077.478.679.378.82010-112011-122012-1367.72008-092009-10PassengerFigure issued by Jet Airways Annual Report 2012-13 9. Cargo Load Factor 250000 2000001814331878022008-092009-102059422121622010-112011-12230057150000 100000 50000 0 Cargo (Tonnes)2012-13Figures issued by Jet Airways Annual Report 2012-13 10. Operating Revenue 18000001685259160000014815911400000 120000011476971273677 10469641000000 800000 600000 400000 200000 0 2008-09 Figures Issued By Jet Airways Annual Report 2012-132009-102010-11Operating Revenue (Rs Lakh)2011-122012-13 11. Profit After Tax Profit After Tax (Rs Lakh) 20000 0 -200002008-092009-102010-112011-122012-13-40000x a T e A t i f o r P-60000 -80000 -100000 -120000 -140000Figures are issued by Jet Airways Annual Report 2012-13 12. On Time Performance At Six Airports 100.00%98.70%98.20%98.00% 96.00%95.00%95.70%94.00% 92.00%90.50%90.00% 87.90%88.00% 86.00% 84.00% 82.00% BLRBOMDELMAACCUHYDFigures are issued by DGCA 13. Key Strategies Focus on improving service, reliability and on time performance. Measures to negate effect of unprecedented increase in prices of fuel Maintain its leadership position in the Indian aviation industry Improve On-time performance. Explore the potential for sustained growth in Indian passenger traffic because of low penetration in the medium to long term. 14. Keep operations and growth in line with expected Indian economy growth which is around 7% 8% per annum Manage risk & short term crisis on account of any global financial risks Manage short term spike in crude oil prices. Minimize passing the fuel price fluctuation to customers. Network expansion will be around the key focus specially Gulf and Middle east. 15. Communication Channel 16. Company Hierarchy Board of Directors Mr. Naresh Goyal | Chairman Mr. Ali Ghandour | Director Mr. Victoriano P. Dungca | Director Mr. Iftikar M. Kadri | Director Mr. Javed Akhtar | Director Mr. Aman Mehta | Director Mr. Gaurang Shetty | Director 17. Senior Management Mr. Gary Kenneth Toomey | Chief Executive Officer Mr. Abdulrahman Albusaidy | Chief Strategy & Planning Officer Mr. Sudheer Raghavan | Chief Commercial Officer Capt. Hameed Ali | Chief Operating Officer Mr. Ravishankar Gopalakrishnan | Chief Financial Officer Mrs. Anita Goyal | Executive Vice President Network Planning & Revenue Management Mr. Gerry Oh | Vice President - Asia Pacific Mr. Gaurang Shetty | Sr. Vice President Commercial 18. Dato K. Jeyakanthan | Sr. Vice President - Aircraft Projects & Product (Technical) Ms. Sonu Kripalani | Vice President - Sales (India) Mr. Mohammad Ali El Ariss | Vice President Cargo Mr. Raj Sivakumar | Sr. Vice President Alliances and Planning Dr. Samar B. Srivastava | Vice President Human Resources Mr. Ashok Barimar | General Counsel & Vice President Legal Ms. Ragini Chopra | Vice President Corporate Communication and Public Relations 19. Mr. A K Sivanandan | Vice President Public Relations Mr. Krishnan Balakrishnan | Vice President Fleet and Management Control Mr. Manish Dureja | Vice President - Marketing Mr. Arun Kanakal | Company Secretary and Associate Legal Counsel Mr. Bram Steller | Executive Vice President - International Sales & Services Mr. Emmanuel Menu | Vice President - Continental Europe, Americas & Canada Mr. Belson Coutinho | Vice President - eCommerce & Innovations 20. Mr. Arindam Banerji | Vice President Customer Services Mr. Chhattar Singh Tomar | Vice President - Engineering & Maintenance 21. SWOT Analysis 22. Strength Strong presence & good name in the Indian Aviation market. Taking the plane on lease rather than purchasing. Ready made distribution network. Innovation in services. Experience exceeding 20 years. Large fleet size. Among top 3 in India. 23. Weaknesses Too many players. Salaries was not high as compared to other airlines so difficulty to retain employees. Financial not sound as compared to others airlines. Loosing domestic market share. Weak brand promotion. Need improvement in in-flight services. Old fleet average age 4.78 years. 24. Opportunities Untapped air cargo market. Scope in global services and tourism. Increasing salaries of people. Scope in global services and tourism. 25. Threats Ongoing economic weakness. Rapid increase in fuel prices. Strong competitors. Overseas market competition. Regulations 26. Conclusion Concentrate on the SWOT analysis. Improvise on branding strategies. Improving technology to overcome unfavorable weather conditions. Create a program training program for employees.