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“Develop a Culture of Innovation”

8th European 3 PL Summit,

Presentation of Mr. Jens Fiege –

FIEGE Group

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Agenda

1) FIEGE – Who we are

2) Case Studies

a) Hospital Logistics

b) Fiege uni/serv

3) Creating a culture of innovation

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Agenda

1) FIEGE – Who we are

2) Case Studies

a) Hospital Logistics

b) Fiege uni/serv

3) Creating a culture of innovation

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FIEGE – Who we are

FIEGE is an independent leading specialist in

planning, operating and managing complex

logistic solutions focused on Europe and Asia. Vis

ion

M

issio

n

Our experienced and motivated team provides

our customers with competitive advantage

through individual, innovative and sustainable

solutions.

We increase efficiency and guarantee highest

quality throughout the entire supply chain.

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FIEGE – Who we are

Founded in: 1873

Employees: 20,000 in 18 countries

Trainees: 480

Locations: 210

Warehouse space: 3.0 mio. m²

Core Competencies:

Complex and international contract logistics

Operation of complex and tailor-made logistics chains

Take over of existing logistics solutions from industry (Outsourcing)

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New solutions and innovations for contract logistics Awards

„Product Innovation Award“ for

International Mega Center Concept

„Germany – Land of Ideas“ for

Medical Order Center

„Eco-Manager of the Year“

„German Logistics Award“

„Logistics Hall of Fame“

„DVZ Leo Award“

„Logistics Service Provider of the year, Poland“

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How to disseminate Best Practice Example Health Care Logistics – Medical Order Center

33 Hospitals to be maintained / > 80 000 SKUs / > 100 employees

Medical

Producer

Hospital -Medical items

- Office supplie

-Economic demand

Sterilization

Pharmacy

Kitchen

Laundry

etc.

Extermal or

internal

Logistic Services incl. continous IT-Solution/Planning and Analysis

Supply Production Distribution

Incoming/

Outgoing

Goods

Fetch

and carry

Service

Maintenance-

assistant

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Health Care Logistics – Similarities to other branches

INDUSTRY

RETAIL

E-COMMERCE

HOSPITAL LOGISTICS

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Learning from Industry Logistics

Co-

Production

Pre- Manufacturing

Raw Material Cutting

Pre-Cleaning of

sterilized equipment

Prepared sterilization trolley

with packed units

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Learning from Retail Logistics

Instore

Logistics

Maintenance

of POS

Receipt of

goods

Return

management

Delivery

control

Shelf

packing

Storage Labeling Maintenance

of shelfs

Delivery of goods to hospitals

Shelf packing in hospitals

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Learning from E- Commerce

Simplified ordering process via webshop

Direct ordering with scan via MDE

Webshop

Fiege

MEDelivery

Fulfilment Services for our customer Mexx

Finance

Service

Logistics

Customer

Service

Webshop

Service IT/eF

e Fulfilment

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uni/serv – Personnel logistician of FIEGE Group

to FIEGE from job market back to job market

Initial situation

Wish for …

more flexible personnel

better qualified personnel

a more performance-related payment

equipment

foundation of uni/serv creation of innovative

product portfolio

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– Product Portfolio uni/serv

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Agenda

1) FIEGE – Who we are

2) Case Studies

a) Hospital Logistics

b) Fiege uni/serv

3) Creating a culture of innovation

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Creating a culture of innovation

A culture of innovation is more than just new ideas.

It needs to be repeatable, predictable and sustainable.

Find challenges which, if solved and implemented, will create the

greatest value.

An organisation´s ability to innovate hinges on its ability to valuate and

prioritize ideas.

Determine mechanisms that best yield viable solutions

You will get several solutions for the given challenge. Find a comprehensive

solution that can be implemented. Create an “incubator” environment

Be able to convert the ideas into reality

During implementation have the courage to change direction or to kill ideas.

Do not over-engineer.

Do not re- invent the wheel but “recycle” innovation

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Thank you very much for your attention !