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User storytelling: The lost art of User stories
@ulrikapark
This is Ulrika
She used to work as a coder..
Then she went into project management
We must have this
Then into requirements…
The system shall.. I want to
go to space
I just want this feature
We’re not agile here. You have to write Use Cases
Here we’re agile. You have to write Use Cases
We’re agile. We don’t do requirements. Go home.
She had a tough time…
Suddenly she felt very alone..
Nobody understands me
Then she got the chance to work with..
Greetings. We’re from PlanetUX
Have u tried telling stories?
About people…
After my investors said that..
And so she did…
What’s your story?
First I went to Manhattan..
Then Lisa told me to..
Suddenly the dialogue changed…
Please don’t go!! Now we know what to do
Thanks! Nice complement to our Use case! Let me give some feedback..When Lisa says..
Oh yeah, you got me spot on. Now we’ll go this direction..
And most important of all…
We had taken one step in the direction towards the magic 20%
Larman, Agile & Iterative Development 2005
• A hero (main char)• A plattform• An enemy & a challenge• Emotions• Allies• Mission done
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What made this a story?
A story is a sequence of events
As a bonus-owner
I want to give co-collector warrant to use the
bonus
in order to shop for the bonus
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Usersnapsho
t
Usersnapsho
t
As a user
I want to give co-collector warrant to use the
bonus
|
give warrant to use the bonus
|
Elisabeth sees in the StoreMag that she this month has got 12€ in bonus and that she has a total of 16,7€ in bonus on her club card. E's husband Claes go to the store. He has a club card too. ”You can probably pay with your card" says E.
Claes shops. When he will pays, no bonus is withdrawn from the sum at the cashier. So he pays the whole sum and gets home. “Strange why can’t I pay with the bonus, how does it work”
E already has registered user on mystore.se Sometimes she logs in to see her credit card saldo.
E logs in and see the saldo “16,7€". She clicks the balance and enters “events page”
There she sees that she’s bonus owner and that her co-collector is Claes.
She gets information that she needs to sign warrant for him and choose the option to print a form.
She choose to print the form, checks Claes, signs the form and goes to the mailbox the day after.
2 weeks later she gets a letter from MyStore that confirms the warrant is verified. A week laterClaes go shopping. This time the bonus is withdrawn from the total buy.
Elisabeth sees in the StoreMag that she this month has got 12€ in bonus and that she has a total of 16,7€ in bonus on her club card. E's husband Claes go to the store. He has a club card too. ”You can probably pay with your card" says E.
Claes shops. When he will pays, no bonus is withdrawn from the sum at the cashier. So he pays the whole sum and gets home. “Strange why can’t I pay with the bonus, how does it work”
E already has registered user on mystore.se Sometimes she logs in to see her credit card balance.
E logs in and see the saldo “16,7€". She clicks the balance and enters “events page”
There she sees that she’s bonus owner and that her co-bonuscollector is Claes.
She gets information that she needs to sign warrant for him and choose the option to print a form.
She choose to print the form, checks Claes, signs the form and goes to the mailbox the day after.
2 weeks later she gets a letter from MyStore that confirms the warrant is verified. A week laterClaes go shopping. This time the bonus is withdrawn from the total buy.
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Scenario: Give warrant to use bonus
Bank-ID/e-legmystore.se
REGScanning-supplier
TheMag
Apply for co-collector to get rights to use the bonus
Apply for co-collector to get rights to use the bonus
Find info about households spending rights
Find info about households spending rights
Mystore.se
Send application for warrantSend application for warrantSigning warrantSigning warrant
Go shopping, get question to use bonus in cashier
Go shopping, get question to use bonus in cashier
sign
REG
REG
Co-collector Bonus-owner Bonus-owner Co-collector
Bonus-owner
Archive?
Mail,E-mail
19
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Why? Did we lose the STORY part of user stories?
How to extend a user story to a story
SO WHAT!?
Sounds good. But I’m just a developer! I just get the reqs as is..
User snapshots WTF!Give me the real story or I stop working.
Or I’ll just write them myself
Sounds good. But I’m an Analyst and the process we have requires me to write Use Cases!
Bah! I’ll do it anyway. Spend little less time on the Use Case, some more time on the STORY
Sounds good. But I’m a Tester! I just get a bunch of “user stories” to test. Hm.. Maybe if I
write a real story from the snapshots it will help somewhat..
USE STORIES!
