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Japanese Unified Communications (UC) Japanese Unified Communications (UC) Market Trends Market Trends Tetsuya Niihara, Industry Analyst Information & Communication Technologies 16 May 2012 © 2012 Frost & Sullivan. All rights reserved. This document contains highly confidential information and is the sole property of Frost & Sullivan. No part of it may be circulated, quoted, copied or otherwise reproduced without the written approval of Frost & Sullivan.

Japanese Unified Communications (UC) Market Trends

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Page 1: Japanese Unified Communications (UC) Market Trends

Japanese Unified Communications (UC) Japanese Unified Communications (UC) Market TrendsMarket Trends

Tetsuya Niihara, Industry AnalystInformation & Communication

Technologies16 May 2012

© 2012 Frost & Sullivan. All rights reserved. This document contains highly confidential information and is the sole property of Frost & Sullivan. No part of it may be circulated, quoted, copied or otherwise reproduced without the written approval of Frost & Sullivan.

Page 2: Japanese Unified Communications (UC) Market Trends

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Today’s Presenter

Niihara does research and analysis of various Japanese ICT industry—from market size, market share, competitive landscape, to distribution channels, mostly he monitors the Unified Communications and Information Security markets.

Over 4 years of experience in industry research and analysis

Tetsuya Niihara, Industry Analyst

Frost & Sullivan

Page 3: Japanese Unified Communications (UC) Market Trends

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Focus Points

1. Frost & Sullivan’s UC market definition

2. Understand the market trends for Japanese UC market

3. Understand the key market drivers and restraints

4. Understand the key UC applications segments

5. Understand the growth trends & future opportunity areas

6. Conclusion: Key take-aways

Page 4: Japanese Unified Communications (UC) Market Trends

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Frost & Sullivan’s UC Market Definition

Presence

Presence

Pre

sen

ceP

resence

Enterprise Telephony

Email

Contact CenterUnified Client

Conferencing & Collaboration

Withinthe

Enterprise

Outside the

Enterprise

Unified Communications

Mobility

Unified Messaging

Unified Communications (UC) is the integration of the various tools and applications used within an enterprise and with external partners for business communications.

Page 5: Japanese Unified Communications (UC) Market Trends

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Understand the Market Trends for Japanese UC market

Page 6: Japanese Unified Communications (UC) Market Trends

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Understand the Key Market Drivers and Restraints M

arke

t D

rive

rsM

arke

t R

estr

ain

ts

1 Years 2-3 Years

Increasing recognition of UC solutions towards to disaster recovery and BCP (Business Continuity Planning) perspective. Especially, after the earth quake disaster.

Lowering price competition among UC vendors.

Increase in price sensitivity towards to IT investment.

Unstability of Japanese economic situation with earthquake

disaster, Thai flooding and a strong Japanese yen rate.

Impact: High Medium LowSource: Frost & Sullivan analysis

Declining mindset of ownership, due to increasing

cloud computing awareness.

Increasing awareness of UC solutions in Japanese enterprises, regardless of vertical and horizontal segment.

Page 7: Japanese Unified Communications (UC) Market Trends

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Understand the Key UC Applications Segments

Note: All figures are rounded; the base year is 2011.Source: Frost & Sullivan analysis

Note: All figures are rounded; the base year is 2011.Source: Frost & Sullivan analysis

Unified Communications Market: UC Applications Opportunity (Japan), CY 2011Unified Communications Market: UC Applications Opportunity (Japan), CY 2011

Enterprise Telephony 48.6%

Page 8: Japanese Unified Communications (UC) Market Trends

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Note: All figures are rounded; the base year is 2011. Source: Frost & Sullivan

Re

ven

ue

($

Mill

ion

)Market Forecasts by Technology Segment

TraditionalTelephony

IPTelephony

Unified Communications Market: Forecasts by Technology Segment, Japan, 2011 - 2014

Unified Communications Market: Forecasts by Technology Segment, Japan, 2011 - 2014

Email Conferencing & Collaboration

Contact Center Apps

IM / Presence

Unified Messaging

Mobility

CAGR: 3.4%

CAGR: 11.6%

CAGR: 10.4%

CAGR: 13.3%

CAGR: 3.6%

CAGR: 15.3%

CAGR: 10.9%

CAGR: 14.4%

Page 9: Japanese Unified Communications (UC) Market Trends

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Conclusion: Key Take-Aways

Increasing of price sensitivity in Japanese enterprise due to economic situation. Therefore, increasing price competition among UC vendors.

Increasing of price sensitivity in Japanese enterprise due to economic situation. Therefore, increasing price competition among UC vendors.

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Increasing awareness of UC solutions that its began to part of the disaster recovery solutions among the Japanese enterprises.

Increasing awareness of UC solutions that its began to part of the disaster recovery solutions among the Japanese enterprises.

22

IP Telephony, Conference & Collaboration and IM/Presence segment are the key UC application segments in the forecast period.

IP Telephony, Conference & Collaboration and IM/Presence segment are the key UC application segments in the forecast period.

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Page 10: Japanese Unified Communications (UC) Market Trends

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Next Steps

Develop Your Visionary and Innovative SkillsGrowth Partnership Service Share your growth thought leadership and ideas or

join our GIL Global Community

Join our GIL Community Newsletter Keep abreast of innovative growth opportunities

Page 11: Japanese Unified Communications (UC) Market Trends

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Please inform us by “Rating” this presentation.

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Page 12: Japanese Unified Communications (UC) Market Trends

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Page 13: Japanese Unified Communications (UC) Market Trends

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For Additional Information

Donna JeremiahCorporate CommunicationsAsia Pacific+61 (0) 8247 8927 [email protected]

Carrie LowCorporate CommunicationsAsia Pacific+603 6204 [email protected]

Jessie LohCorporate CommunicationsAsia Pacific+65 6890 [email protected]