Delivering Operational Excellence with Integrity

James Crawford

Operations Manager

Turn-Around Specialist

Productivity Improvement

Process Improvement

Strategic Planning

Problem Resolution

Streamlined Operations

Cost Reduction

Inventory/Loss Control

Perishable (Frozen, Fresh)

Team Building

Increased Shareholder Value

Summary

Energetic professional with a proven track record directing daily operations and leading staff within various industries (Consumer Goods, Foodservice, and Manufacturing), accomplished reducing costs, maintaining optimum customer relations and achieving high staff productivity/retention while simultaneously streamlining operations, and increasing profitability with quantified results. Able to identify/implement process solutions improving operational results, generating savings in excess of $1MM for my employers.

Specialties

Process Optimization Continuous Improvement Productivity

Improvements Turnaround Management Perishable

Change Management Operational Efficiency Cost Reduction Increased Shareholder

Value Producing savings in

excess of $1MM for my employers

Process Solutions

Streamline Operations

Increased Productivity

Continuous Improvement

Operational Excellence

Value Added

Master of Business Administration MBA 2009

BA Management & Public Administration 2006

APICS – CPIM (candidate) Expected 2012

Education

Increased shipping units-per-man-hour from 84.32 to

101.04 (17%) Raised sales compliance from 99.87% to 99.92% (1%) Increased Perfect orders from 92.09% to 94.56% (3%) Lowered shipped cost per case from $1.72 to $1.63 (6%)

Generated saving in excess of $670,000

Selected Process Improvements

Increased inventory accuracy from 88% to 92% (5%) Increased cases per-man-hour from 338 to 374 (10%) Lowered per unit shipped costs from $0.39 to $0.35

(11%) Reduced overtime from 10% to 6% (40%) Saving over $225,000

More Process Improvements

Process Optimization

Productivity Improvements

Operational Efficiency

Cost Reduction

Savings in excess of

$1MM for my employers

Deliverables