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IT and Higher Education: Where Are We Headed?Mark Roman
IT and Higher Education: Where Are We Headed?
Mark Roman
Internalizing systems governance as a thoughtful practice at all levels
WHO WHATWHERE
• Strategy• Governance• Enterprise portfolio• Policy
VPs, AVPs, Deans,Executive Directors
• Data centres• Capability & capacity• Storage• Proposals
Researchers, Faculty, AVP-R, & Research Office
• Student labs• Learning management• Audio Visual• Classroom technology
Deans, Faculty, AVPs, Learning & Teaching Centre
Student, Finance, HR, Advancement, Facilities, Research Admin, & Systems
• Scheduling• Resource allocation• Project oversight• Prioritization
Information Systems Steering Committee
Educational Technology Advisory Committee
Research ComputingSteering Committee
Administrative Systems Operating Committee
Project Review Committee
Inform
New Projects Monitor
Priorities
Objectives
Working GroupsWorking GroupsWorking Groups
Working GroupsWorking GroupsWorking Groups
Working GroupsWorking GroupsWorking Groups
Fit
Utility
Balance
Rank Initiative
1 Project A
2 Project B
3 Project C
4 Project D
5 Project E
6 Project F
7 Project G
8 Project H
9 Project I
10 Project J
11 Project K
12 Project L
13 Project M
14 Project N
15 Project O
Base funded
Approvedby
governanceprocess
• Base funding of notional allocation• Recommended through working groups• Largest component of work underway at a given time
Project funded • One-time project funds• Example: Research Administration System fund
Fee for service • Client sponsored and funded
Ancillary funded • Ancillary department funded• Example: Housing System
Waitlist • Beyond capacity of functional units and IT at this point in time
Shedding the sheer weight of the past
Vision
Strategy
Operations
Tactics
Fix Plan
STRATEGIC PLANNING
ANNUAL SERVICE PLAN
PERFORMANCE PLAN
GOVERNANCE
Check
Annually evaluate strategic success
Measure goal progress quarterly
Assess personal achievements
Do
DECISIONRECOMMENDATIONS
PROGRAMINITIATIVES
INTEGRATEDPROJECTS
ASSIGNEDTASKS
Does Privacy Matter?
Cloud-onomics
Infinite Data
Manufacturing is the new agriculture
Success
Time
Commercializing R&D
Research Development Commercialization
Applying organization-wide discipline to extract value from technology
Processes Projects
Organizations only do two things …
… projects execute change.
ControlMechanisms
SteeringCommittee
Role
ProjectFlow
Portfolio assessment• Priorities• Risk• Strategic fit
Status reporting
Fiscal budget
Risk plan
Scope
Resource plan
Schedule
Quality plan
Communication plan
Vendor management
Base budget
Support resources
Benefit measures
Initiation Planning Execution Closure Asset Maintenance
Reject
Approval
ReviewCharter
Not Needed
Cancel
MonitorStatus
Approval
Not Successful
ContinueExecution
Accepted
ReviewDeliverable
Not Accepted
Reject
ReviewPlan
Approval
Not Sufficient
PlanProject
Document
ImplementPlan
Revisions
Progress
ShutdownProject
Final Product
MaintainAsset
InitiateNext Phase
BenefitRealization
Support Work
New ProjectWork
Issue log
Change control
Develop ProjectCharter
Needs
Document
All institutions manage systems through these stages – knowingly or not. They may do them well or they may do them wretchedly, but they always do them.