Is your field sales team operating as efficiently as possible?

Improve the Productivity of your Field Sales Team

Is your field sales team operating as efficiently as possible? Communications between on-the-road sales representatives and head office can often be a delayed and blind-folded system. Reporting on the results of a sales meeting is a task that often cannot be completed until some time after the event and distracts from the real business of selling. Meanwhile organisations can be left wondering where their staff are located and what is happening with sales.

The solution i-snapshot in conjunction with FleetAware offer an affordable, efficient and easy-to-use system that not only provides you with instant reporting on the result of client consultations, but displays where your fleet are located at any point in time.

What is it? An easy-to-use field sales communications tool combined with a GPS tracking and reporting device, the i-snapshot and FleetAware package guarantees your staff spend less time on administration and provides you with real-time fleet management analysis. Delivering ‘up to the minute’ reports from your team in the field, and the status of their vehicles, our systems are proven extremely effective in supplying Field Sales Administrators and Fleet Managers with actionable information that results in increased business efficiency and selling opportunities.

How does it work?

i-snapshot FleetAware i-snapshot means no more on-screen form filling. At the end of a sales meeting the sales representative simply uses their mobile phone to send a coded SMS text message outlining the result of the visit. A process that takes on average no more than 20 seconds. Developed to suit the needs of your organisation, the coding format can be unique to your business, ensuring its relevance. Data capture can include, for example:

• Name of customer visited

• Call Type – e.g. arranged or cold call

• Purpose of visit

• Outcome of visit Automatically, basic information on the sales representative making the visit is captured:

• Sales person details (based on mobile phone id)

• Sales Division

• Date and Time of visit (based on when the reporting text message is received)

The text message is captured on the i-snapshot secure server, interpreted and fed into reports which can be accessed at any time by password on the secure i-snapshot website.

FleetAware streamlines standard administrative vehicle fleet management processes. The ‘In Vehicle’ data module captures and compiles information about your fleet live via GPS satellite tracking and reports it back to the secure FleetAware server through mobile phone technology. The FleetAware server then manages, reconciles and reports the data captured in a manner developed to suit your needs. Features include:

• Real-time vehicle location mapping

• Routes taken and start/stop times

• Times and distances travelled

• Mileage and fuel consumption per vehicle

• Individual duress alarms for drivers

• Cost Analysis (incl. FBT Compliance)

• CO2 emissions per vehicle (under development)

• ‘Waypoint’ control – alerts of late arriving vehicles

• ‘Out of Bounds’ or ‘Out of Hours’ vehicle operation

• Service interval, over-speed and low fuel alerts

• Historical reporting

The benefits Superior Communications – Increasing the speed of reporting between field sales representatives and head office, management can make more timely and informed decisions. Knowing where all vehicles are located at any time reduces ineffective communications, such as when trying to determine which sales person is located closest to a job. Greater Business Efficiency – Based on having an accurate picture of the working day of all field sales people, at all times, business activity can be targeted based on geographic location and/or profitability of a client, improving productivity. Reduced Costs and Increased Profitability – Through analysis of employee productivity, individual training needs can be identified, time management can be improved, and client opportunities targeted more effectively. This can also offer savings on wages, fuel usage and staff expenses. Quality Customer Service – Through the provision of accurate arrival/departure times, immediate head office reporting and ordering based on client meetings, customers can receive a more reliable and speedy service from your organisation.

Improved Staff Safety – The added security provided by the driver duress alert system gives both management and in-the-field staff peace of mind, while reducing insurance premiums. Ease of Use – With the i-snapshot and FleetAware reporting systems being not only user-friendly but compatible with existing systems (such as CRM /SFA and Fleet Management software) training for both sales representatives and management is quick and easy. Value is added to existing software investments, and as the technology used is access via your browser there is no requirement for IT integration. For more information To find out more about the i-snapshot and Fleet Aware package, contact Leigh Barnes 03 8627 6166 or [email protected]