29
Intacct for Subscrip0on Based Businesses Mark Wunderling, Senior Product Manager, Intacct Dan Miller, VP of Product, Intacct Monika Saha, Product Marke9ng Director, Zuora

Intacct for Subscription Based Businesses

Embed Size (px)

Citation preview

Intacct  for  Subscrip0on  Based  Businesses  Mark  Wunderling,  Senior  Product  Manager,  Intacct  Dan  Miller,  VP  of  Product,  Intacct  Monika  Saha,  Product  Marke9ng  Director,  Zuora  

 2    

Why  We  Are  Here  

£ Overview  of  Intacct’s  subscrip9on  billing  op9ons  –  See  how  Intacct  supports  your  subscrip9on  billing  needs  –  See  how  Salesforce  combined  with  Intacct  can  bring  automa9on  to  your  

workflow  –  Learn  how  Zuora  gives  you  op9mal  flexibility  in  managing  your  product  

packaging,  pricing  and  billing  needs  

£  Learn  how  Intacct  and  Zuora  work  together  and  hear  about  your  op9ons  for  an  Intacct  /  Zuora  integra9on  based  on  your  business  need  

 

 3    

Subscrip0on  Billing  Op0ons  

£  Subscrip9on  billing  with  Intacct  –  Order  management  –  Powerful  revenue  recogni9on  

£  Increase  efficiency  with  Salesforce  integra9on  –  Transparent  automate  workflow  from  your  sales  team  to  

finance  –  Powerful  revenue  recogni9on  

£ Maximize  flexibility  with  Intacct,  Salesforce,    and  Zuora  –  Automate  workflow  from  your  sales  team  to  finance  –  Flexible  pricing,  billing,  and  packaging  op9ons  –  Powerful  revenue  recogni9on  

 4    

Subscrip0on  Billing  with  Intacct  

Leverage  Intacct’s  flexible  transac9on  defini9ons  in  Order  Management  

£  For  businesses  with  –  Basic  subscrip9ons,  Mul9-­‐Element  Arrangements  (MEA),  and  use  with  

Intacct  Projects    –  Stable  subscrip9on  configura9ons  

£ Handles,  recurring  charges,  one-­‐9me  charges  and  pre-­‐payment  

 5    

Subscrip0on  Billing  with  Intacct  

Understand  your  deferred  revenue  pipeline  at  any  point  9me  

£  Flexible  deferred  revenue  op9ons  –  Booking  based  –  Billing  based    

£ Rev  rec  support  for  –  Termed  Subscrip9ons  –  Evergreen  Subscrip9ons  

 6    

Subscrip0on  Billing  with  Intacct  

£ Maximize  renewal  revenue  –  Proac9ve  and  automa9c  

renewal  management  –  Reduces  revenue  leakage  and  

improves  pipeline  visibility  

£ Automate  complex  billing  –  Bill  according  to  customer  or  

product  requirements  –  Create  billing  schedules  –  Consolidate  mul9ple  charges  

into  a  single  bill  

 7    

Subscrip0on  Billing  with  Intacct  Salesforce  Integra0on  

Unite  Best-­‐in-­‐class  front  office  and  back  office  opera9ons  

Automated  Solu0ons  

Generate  sales   Manage  financial  implica1ons  of  sales      

 

Leads    

Account    management  

 

Sales    

Order    management  

Billing  and  collec0ons  

Revenue    management  

 

 8    

Subscrip0on  Billing  with  Intacct  Salesforce  Integra0on  

Seamlessly  send  new  subscrip9on  orders  to  Intacct  

 9    

Subscrip0on  Billing  with  Intacct  Salesforce  Integra0on  

1.  Order  /  Subscrip9ons  

2.  Billing  Status  

3.  Payment  Status  

Keep  sales  informed  with  complete  visibility  into  the  complete  Order-­‐to-­‐Cash  cycle!  

1  

2  

3  

1  

2  

3  

Confidential and Proprietary Information. Do not distribute beyond intended audience.

Five+  Years  of  Incredible  Growth  

Zuora founded Series A; First product launched

Series B, Zuora featured in WSJ

Series C; Zuora announces 1B in

contracted revenue

Series D, Trademarks Subscription

Economy; EMEA expansion

Zuora wins AlwaysOn Company of the Year Award; expands to Asia

The  market  leader  in  subscrip9on  management  solu9ons  

10

$20Bn contracted invoice volume;

Series E funding; 50th product release

2013  2012  2011  2010  2009  2008  2007  

Offices:  Silicon  Valley,  London,  Sydney,  Beijing,  Chicago,  Atlanta  

$132.5M  Funding    

500+  Customers    

300+  Employees  

95%  Customer  Sat  

Confidential and Proprietary Information. Do not distribute beyond intended audience. 11

We’ve  worked  with  500+  Subscrip0on  Economy  customers  across  mul0ple  industries  

High Tech SaaS Cloud Infrastructure

Telecom Devices

Media

Education Healthcare

Confidential and Proprietary Information. Do not distribute beyond intended audience.

And  a  growing  number  of  these  are  Intacct  Customers  

BORDERFREE  

Confidential and Proprietary Information. Do not distribute beyond intended audience. 13  

CMO

I  need  to  launch  5  new  pricing  models  in  a  span  of  4  months…

When we need to perform a price change, the process is simple …perform a few clicks within Zuora … and all subsequent orders will be

charged at the correct price.

Rapidly  deploy  crea0ve  new  pricing  models  

Confidential and Proprietary Information. Do not distribute beyond intended audience. 14  

I  need  scale  order-­‐cash  opera0ons  without  burdening  my  team

With Zuora, Xplornet Communications has consolidated and streamlined order management, billing and payments for hundreds of thousands of

customers and 700 partners/dealers.

Scale high volume billing and payment operations

COO

Confidential and Proprietary Information. Do not distribute beyond intended audience. 15  

A  higher  volume  of  transac0ons  is  causing  delays  in  our  close…  

Our close is three days shorter than it was before we had Zuora … we get three days' better intelligence and three days' better business

operation every single month

Ease your accounting close process

CFO

Confidential and Proprietary Information. Do not distribute beyond intended audience. 16  

I  need  a  new  set  of  metrics  to  run  my  subscrip0on  business  

When the board calls we’re able to give them actuals from prior months and visibility into future revenues

Get  insights  into  the  health  of  your  subscrip0on  business  

CEO

Confidential and Proprietary Information. Do not distribute beyond intended audience. 17

This  is  why  we  built    

Enabling  rapid  and  scalable  revenue  growth  for  any  subscrip9on  business  

Delivering  valuable  and  differen1ated  capabili1es  across  commerce,  billing  and  finance  

Mul9-­‐Tenancy  SSAE  16  Type  II  PCI  Level  1  

Customiza9on  Data  Import/Export  

APIs  

Confidential and Proprietary Information. Do not distribute beyond intended audience. 18

Enables  Growth  With  Unlimited    Pricing  And  Packaging  Flexibility  

Mul0ple  Billing  Frequencies  

Mul0ple  Charge  Models  

Product  Incen0ves  

ü Flat  Fee  ü Per  Unit  ü Volume  ü Prepay  ü Tiered  

 

ü Overage  ü Smoothing  ü Rollover  ü Upligs  ü Tiered  Overage  

ü Annual  ü Monthly  ü Quarterly  ü Semi-­‐Annual  

 

ü 2  Years  ü 5  Years  ü 18  Months  ü Specific  Months  

ü Free  Trials  ü Discounts  

   

 

ü Promo9ons  

Confidential and Proprietary Information. Do not distribute beyond intended audience.

High  Touch  Assisted  Sales  

ü Na9ve  Salesforce  applica9on  ü New  Subscrip9on  Quotes  ü Upgrade/Downgrade  Quotes  ü Renewal  Quotes  ü One  Click  Quote-­‐Invoice  ü 360  Billing/Payment  visibility  

No  Touch  Web  Sales  

   

ü Configurable  Checkout  Pages  ü API  Documenta9on  ü Code  Libraries  ü Secure  Payment  Capture  ü New  Suscripiton  Orders  ü Upgrades/Downgrades  ü Account  Management  

Supports  B2Any  Commerce  

Confidential and Proprietary Information. Do not distribute beyond intended audience.

Billing  Opera0ons  

Payment  Opera0ons  

   

ü Electronic  Payments  ü Manual  Payments  ü Scheduled  Payments  ü Payment  Retries  ü Card  Updater  Services  ü Refunds  ü Credit  Balance  

ü Invoicing  ü Prora9ons  and  Co-­‐termina9on  ü Ad-­‐hoc  Bill  Runs  ü Scheduled  Bill  Runs  ü Taxa9on  ü Usage  Ra9ng  ü No9fica9ons  

Automates  And  Scales  Your  Subscrip0on  Billing  And  Payment  Opera0ons  

20

Confidential and Proprietary Information. Do not distribute beyond intended audience.

Accoun0ng  Close  

Revenue  Recogni0on  

   

ü Billing  Based  Rev  Rec  

ü Accoun9ng  Periods  ü Trial  Balances  ü Billing  And  Cash  Summary  ü Pending  Transac9ons  Summary  ü Accoun9ng  Period  Lock-­‐Down  ü Security  Controls  

Aligns  To  Your  GL  To  Streamline  The  Close  Process  

21

Confidential and Proprietary Information. Do not distribute beyond intended audience.

Subscrip0on  Metrics  

ü MRR  ü TCV  ü DMRR  ü DTCV  ü Churn  

Gives  You  Insights  Into  The  Metrics  That  Are  Key  To  Your  Business  

22

 23    

Is  Pre-­‐Integrated  to  a  Best  Of  Breed  Ecosystem  

Generate  sales   Manage  financial  implica1ons  of  sales    

Manage  complex  pricing,  billing,  payments,  subscrip1ons  

ü  Infinite  pricing  and  packaging  flexibility  

ü  Assisted  B2B  subscrip0on  sales  

ü  Un-­‐assisted  B2C  subscrip0on  sales  

ü  Managing  frequent,  complex  subscrip0on  changes  

ü  High  volume  billing  automa0on  

ü  Pre-­‐  integra0on  to  14  gateways,  suppor0ng  collec0ons  in  100+  countries  

Zuora Complements Intacct With:

Demo:  Lets  take  a  look  

 25    

The  Zuora  –  Intacct  Connector  has  two  types  

Transac9on  Integra9on  

Summary  G/L  Integra9on  

Ideal  for  B2B  or  B2C  workflows  with  an  assisted  sales  model,  complex  rev  rec,  project  billing,  or  fulfillment  billing  

needs  

Ideal  for  B2B  or  B2C  workflows  with  unassisted  sales  and  simple  rev  rec  

needs  

1  

2  

Built  by  Intacct  

Built  by  Zuora  

 26    

Transac0on  Integra0on    

Ideal  for  

B2B  or  B2C  assisted  sales  

Flexible  powerful  revenue  recogni9on  

Workflows  to  support  subscrip9on  and  projects  

Accounts  Receivable  in  Intacct  

Zuora  flexible  payment  op9ons   Coming  Soon  

Unified order management, billing operations, and financial management in the subscription economy  

 27    

At-­‐a-­‐glance:  Where  the  workflow  happens  

Sales  Ac9vi9es  

Sales  team  creates  new  subscrip9ons   ✔  

Sales  team  creates  new  project  based  order   ✔   ✔1  

Amend  /  update  customer  subscrip9ons   ✔  

Monitor  invoice  and  payment  ac9vity   ✔  

Billing  and  Administra9ve  Ac9vi9es  

Create  and  update  sales  items  /rate  plans   ✔  

Setup  pricing  and  promo9ons   ✔  

Project  billing   ✔2  

Generate  /  Trigger  invoice  crea9on   ✔  

Send  Invoices   ✔   or   ✔2  

Receive  payments   soon   ✔  

Handle  credits  and  refunds   soon   ✔  

Accoun9ng  Ac9vi9es  

Manage  revenue  recogni9on   ✔  

Revenue  repor9ng   ✔  

Payables,  Expenses,  Consolida9ons,  FX,…   ✔  

Ques0ons?  

Mark  Wunderling  Dan  Miller  Monika  Saha  

Thank  You!