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June 19, 2013 Engaging Millennials & Hard to Reach Populations

Insight Innovation Challenge: Engaging & Understanding Hard To Reach Populations: Millenials by Matthew Listro of CrowdTap - Presented at the Insight Innovation eXchange North America

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Driving Millennial Powered Products and Innovation In this session, Brandon Evans, CEO of Crowdtap, will discuss how brands can market collaboratively with Milennials and quickly move products they love from ideation to store shelves. Brandon will discuss how Reckitt Benckiser has partnered with Crowdtap to apply collaborative marketing principles across their portfolio for brands such as Woolite, Durex, and Veet. He will provide steps brands can take today to build a truly consumer-powered market research and innovation process that appeals to the 24-35s. About Crowdtap Crowdtap is the Collaborative Marketing Platform, the leading enterprise technology solution that allows marketers to partner with their most engaged consumers throughout the marketing process. With Crowdtap, brands can learn, ideate and market with their consumers on-demand. Crowdtap is one of Forbes 100 Most Promising Companies of 2013 and works with leading brands including Verizon, Reckitt-Benckiser, Old Navy, AT&T, Kimberly-Clark, and Sony. Headquartered in New York, Crowdtap has raised $10MM led by leading Venture Capital firms The Foundry Group and Tribeca Venture Partners.

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Page 1: Insight Innovation Challenge: Engaging & Understanding Hard To Reach Populations: Millenials by Matthew Listro of CrowdTap - Presented at the Insight Innovation eXchange North America

June 19, 2013

Engaging Millennials & Hard to Reach Populations

Page 2: Insight Innovation Challenge: Engaging & Understanding Hard To Reach Populations: Millenials by Matthew Listro of CrowdTap - Presented at the Insight Innovation eXchange North America

FACT:TRADITIONAL MARKET RESEARCH IS

SLOW, EXPENSIVE, AND DOESN’T APPEAL TO ALL DEMOS

Page 3: Insight Innovation Challenge: Engaging & Understanding Hard To Reach Populations: Millenials by Matthew Listro of CrowdTap - Presented at the Insight Innovation eXchange North America

FACT:STATISTICALLY SIGNIFCANT SAMPLES

OF MOST DEMOS ARE ON SOCIAL CHANNELS

Page 4: Insight Innovation Challenge: Engaging & Understanding Hard To Reach Populations: Millenials by Matthew Listro of CrowdTap - Presented at the Insight Innovation eXchange North America

HOW DO YOU LEVERAGE THE POWER OF SOCIAL TO REACH TRADITIONALLY

HARD TO REACH POPULATIONS?

Page 5: Insight Innovation Challenge: Engaging & Understanding Hard To Reach Populations: Millenials by Matthew Listro of CrowdTap - Presented at the Insight Innovation eXchange North America

v

Game Mechanics Drive Real

Time Responses

+500 pts

+250 pts

+1000 pts

Page 6: Insight Innovation Challenge: Engaging & Understanding Hard To Reach Populations: Millenials by Matthew Listro of CrowdTap - Presented at the Insight Innovation eXchange North America

Custom Segmentation

MultipleChoice Polls

Interactive Discussions

Open-Ended Feedback

In-HomeUse Testing

A/BTesting

VideoTestimonials

MobileEthnography

The Ultimate Research Toolkit

Page 7: Insight Innovation Challenge: Engaging & Understanding Hard To Reach Populations: Millenials by Matthew Listro of CrowdTap - Presented at the Insight Innovation eXchange North America

ON THE DEVICES MILLENNIALS USE—IN REAL TIME

Page 8: Insight Innovation Challenge: Engaging & Understanding Hard To Reach Populations: Millenials by Matthew Listro of CrowdTap - Presented at the Insight Innovation eXchange North America

Real Time Product Development & Creative Testing

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Page 9: Insight Innovation Challenge: Engaging & Understanding Hard To Reach Populations: Millenials by Matthew Listro of CrowdTap - Presented at the Insight Innovation eXchange North America

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In-Home Ethnographies or Shop- Alongs

Page 10: Insight Innovation Challenge: Engaging & Understanding Hard To Reach Populations: Millenials by Matthew Listro of CrowdTap - Presented at the Insight Innovation eXchange North America

Longitudinal Testing

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Page 11: Insight Innovation Challenge: Engaging & Understanding Hard To Reach Populations: Millenials by Matthew Listro of CrowdTap - Presented at the Insight Innovation eXchange North America

vIn-Home Product Testing

Page 12: Insight Innovation Challenge: Engaging & Understanding Hard To Reach Populations: Millenials by Matthew Listro of CrowdTap - Presented at the Insight Innovation eXchange North America

…But what about data integrity?

Page 13: Insight Innovation Challenge: Engaging & Understanding Hard To Reach Populations: Millenials by Matthew Listro of CrowdTap - Presented at the Insight Innovation eXchange North America

Join 50+ Fortune 500 Brands

Page 14: Insight Innovation Challenge: Engaging & Understanding Hard To Reach Populations: Millenials by Matthew Listro of CrowdTap - Presented at the Insight Innovation eXchange North America

Matt ListroSenior Director, Strategic Relationships

917.593.8219

[email protected]

225 Park Ave South New York, NY 10003

@mattlistro