Tailored Support for Your Toshiba CT Service Efforts

• Ready-to-Ship Inventory

• Exclusive QA3 Testing

• Best Available Service Training

• Expert Technical Support

• 24/7 Availability

• More Than 8,000 Parts in Stock

• 24/7 Shipping Capability

• Critical Asset Designation

– Identified by Experience & Expertise

– Tested, Crated & Ready-to-Ship

• Inventory Management

– Pictures

– Testing Documentation

• Rebuilt Heat Exchangers

– Expertly Refurbished

– Zero-Hour

– Multiples Crated & Ready to Ship

• New Brush Blocks

– Copper Tips

– Less Than HALF the Cost

– Full Life Warranty Available

• Exclusive Testing Protocols

• Tests Components 3 Times x 3 Ways

• Drove Our Failure Rate Below 2%

• We Will Continue to Improve Until We Achieve 0%

• Hands-On All Aquilion Platforms (4, 16, 64)

– Every Console & Generator Type

• Veteran Instructor - 28 Years With Toshiba America

• Manuals Written From Real World Experience

• Here’s What Our Students Say:

“Learned more in one week than any other schools I’ve attended.

Had a great time.”

“Excellent Instructor”

“Very Satisfied”

“Great school, great staff, great equipment.”

“Hands on, good instruction.”

“Very welcoming.”

Rated 10 out of 10

• Preferred Pricing on QA3 Tested Inventory

• Service Training Tuition Credits

• Creative Tube Solutions

• Proactive Reporting & Analysis

# of Students $ Parts Credit

$ Tuition Cost

• Our Shelf is Your Shelf

– Crated, Ready to Ship Immediately

• Extending Life

– Work Together & Leverage IMES Expertise

• Unmatched Quality Assurance:

Image Quality Verified in IMES Test Bays

Testing Details & Results

• Capture Order Fulfillment Rate

• Monitor Quality Issues

• Review Tech Support Cases

• Report Annual Cost Savings

• Big Picture View & In-Depth Insight of Our Work Together

Fulfillment Rate vs. Quality Issues

Example of QA3 Testing Success

• Make Your Team Stronger

• Show Year-Over-Year Cost Savings

• Create a Strong Relationship That Grows