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My keynote presentation at the AIIM UK Roadshow.
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Information Opportunities in the Social, Local & Mobile Era
John Mancini President, AIIM Twitter and LinkedIn = Jmancini77 Blog = DigitalLandfill.org
Era
Years
Typical thing
managed
Best known company
Content mgmt focus
Mainframe
1960-‐1975
A batch trans
IBM
Microfilm
Mini
1975-‐1992
A dept process
Digital Equipment
Image Mgmt
PC
1992-‐2001
A document
MicrosoN
Document Mgmt
Internet
2001-‐2009
A web page
Content Mgmt
Social and Cloud
2010-‐2015
An interacQon
Social Business Systems
Systems of Record
Systems of Engagement
Considera*on Systems of Record Systems of Engagement
Focus TransacQons InteracQons
Governance Command & Control CollaboraQon
Core Elements Facts & Commitments Ideas & Nuances
Value Single Source of Truth Discovery & Dialog
Standard Accurate & Complete Immediate & Accessible
Content Authored Communal
Primary Record Type Documents ConversaQons
Searchability Easy Hard
Usability User is trained User “knows”
Accessibility Regulated & Contained Ad Hoc & Open
RetenQon Permanent Transient
Policy Focus Security (Protect Assets) Privacy (Protect Users)
AIIM.org/OccupyIT – FREE eBook
"A child of five would understand this. Send someone to fetch a child of five.”
1. 60 percent of organizations are ready to embrace cloud computing. [IBM CIO Survey]
2. The market for virtual private cloud solutions will grow from $7.5 billion in 2011 to $66.4 billion in 2020. [Forrester]
3. However, 1/3 of organizations still unlikely to use cloud-based or SaaS solutions. [AIIM]
#1 – Commit to the Cloud.
1. 67% of organizations believe mobile important or very important to shaping processes. [AIIM]
2. The median organization that has “mobilized” a process responds 2.7X faster. [AIIM]
3. However, 76% of organizations have no mobile processes. [AIIM]
4. Only 2.5% of the processes that could be mobile are. [AIIM]
#2 – Mobilize Everything.
1. 70% of young professionals have “friended” either their colleagues, their manager, or both. [Cisco]
2. 68% of young professionals believe that company-issued devices should be available for both work and play. [Cisco]
3. 51% of organizations consider social business to be “Imperative” or “Significant” [AIIM]
#3 – Make the Business Social.
1. The median cost to process a paper invoice is still > $9. [AIIM]
2. 52% of organizations have yet to adopt any automated AP systems. [AIIM]
3. Median % of processes that could be paper free that actually are = 14%. [AIIM]
4. 45% of documents that are scanned are “born digital” [AIIM]
#4 – Digitize Anything That Moves.
1. The amount of information will grow by 44X by 2020 and the # of containers by 67X. [IDC]
2. The # of IT staff will grow by 1.4X [IDC] 3. Two-thirds of organizations have an
Information Management Strategy, only 22% use it. [AIIM]
4. 79% of organizations have an Information Retention policy, but only 32% enforce it. [AIIM]
#5 - Prepare for Extreme Information Management.
Inform
aQon
Professio
nals
Risk/Liability Focus
IT Legal professional
Records Manager
Digital Archivist
Value Focus
Business Process Owners
Business Analyst
Knowledge Manager
InformaQon/Data ScienQst
Governance Focus Ent InformaQon Manager
Info/Data Stewards
Ent InformaQon Architect
Social Focus InformaQon Curators
Community Managers
Most roles from Deb Logan and Regina Casonata, Gartner
These are Information professionals.
Information Professionals can put these skills in CONTEXT.
The demand for information professionals will grow by 50% by 2015.