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Industries which really
need answering
services
BY: ANSWER UNITED
Answering Service
1. Phone Answering Service
2. Business Answering Service
3. Overflow Answering Service
4. After Hours Answering Service
5. Bilingual Answering Service
6. Emergency Dispatch Service
7. 24-Hour Answering Service
8. Live Answering Service
Services Offered
1. Appointment Scheduling
2. Email Read & Response
3. Order Taking
4. Help Desk
5. Absentee Reporting
6. Ad Response
7. Customer Service
8. Virtual Receptionist
9. Dedicated Agents
Our Call Center Services & What we
Offer to Clients
SERVICES
OFFERED
BY
ANSWER
UNITED
1) Credibility: A human sitting at the other end of the line is way more credible than a machine doling
out instructions and recording messages. Moreover, if you provide assistance to your customers at any
time they need, you will win their trust and loyalty -- something every business hopes to achieve.
2) More profit: If you set up an in-house team to answer calls, your will have to spend on recruiting,
hiring, and training, provide them workstations, and pay overhead expenses like paid leaves, overtime
and so on.
3) Valuable insights: Live answering services have another benefit. Reports based on customer
behavior can be prepared to gain valuable insights in the brand perception of a company.
4) Professional Solution: By hiring an answering service, you get customizable solutions. Their
trained staff is professional in handling calls, solving queries of your patients and providing them all the
relevant information they are looking for.
How 24-Hour Live Answering Services
Provider Company can Help a Business
The professional answering services offer a number of aids including call center services, virtual
receptionist, help desk services, order taking services and appointment scheduling. They offer 24x7
assistance over the telephone by answering calls and messages. They are fluent, trained and proficient in
telephonic conversations and provide the right aid to the customers.
When does a business needs telephone answering service
1. When you need affordable solution for limited needs2. When you need highly trained personnel in communication skills3. When you are too busy to attend the phone4. When you need off-hour services5. When you want to increase your clientele
Benefits of Professional Answering
Service Providers
Industries We Support – Answer United
- MEDICAL
- HOME HEALTH
CARE & HOSPICE
- PHYSICIANS
ANSWERING SERVICE
LEGAL
ANSWERING
SERVICE -
PROPERTY
MANAGEMENT -
FUNERAL
HOME
ANSWERING
SERVICE -
- GOVERNMENT CONSULTING &
COUNSELING
FIRMS -
Industries We Support – Answer United
1). Responding to all calls with promptness and compassion.
2). Representing your products and services accurately and
with sensitivity.
3). And adhering to your preferred communications guidelines.
Funeral home answering service provides you an easy call
center experience. They patiently listen to the customers
and respond promptly. They speak compassionately and
sensitively and understand the emotions of the customer.
We have developed funeral home answering services to
meet the unique needs of your profession, including:
For more info
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in Touch
With Us
Funeral Home Answering Service
1). Every caller receives a caring, intelligent response.
2) . All messages will be clear and accurate.
3). Appointments are made in accordance with your needs and
convenience.
4). Call transfers are correctly and promptly routed to the
appropriate health care professional.
5). Emergencies are managed appropriately, professionally, and
humanely.
They are a one stop solution for home health care and hospice answering service where
they provide communicational aid for all type of medical needs. They work for achieving the
highest standard of client satisfaction and work 24x7 all across the country.
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Home Health Care and Hospice
Medical and dental answering service which is one of the biggest necessities of human is
offered by these professionals too. These agents will fix an appointment over the call and
that will be according to your convenience. They will also help you by managing emergency
situations by promptly answering the calls and are adept at handling such situations
properly.
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Our Responsibilities :-
1). Emergency Call Services
2). Virtual Receptionist
3). On-Call Scheduler
4). Convenient, Customizable Message Delivery
5). Professionally Trained Agents
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Dental and Medical Services
For over 45 years, Answer United has been a respected leader in the American call center
industry, supplying expert call center and order entry services to businesses large and
small across the land. Aided by leading-edge industry technology, our 24/7 call center
services include the following:
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1.) Order taking
2). Help desk
3). Literature request line
4). Seminar and event registration
l5). Email reading and response
l6). Inbound telemarketing
l7). Light fulfilment
l8). Website order support
l9). Dealer locating
l10). Absentee reporting
l11). Appointment setting
l12). Insurance claims
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in Touch
With Us
Business Answering Service
When the phone rings, will your business be ready? Every call your business receives is akind of surprise package—orders to be placed, issues to be resolved, schedules to bemanaged, and so much more. And some days, just about every kind of call seems to becoming in at once. As your business grows, so does your need to be fully prepared. Fewof our inbound call center services:
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1. Order fulfilment2. Virtual office administration3. Insurance claim support4. Appointment setting5. Help desk and troubleshooting
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Inbound Call Center Services
Current &
Past Clients
ANSWER UNITED
2015 West Crosstown Parkway
Kalamazoo, MI 49008
United States
Telephone: 800-937-5900
Fax: 800-937-5931
Email:[email protected]
Website: www.answerunited.com
Get in Touch With Us
ANSWER UNITED - CONTACT US
