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Making the web work for you – bringing online worlds into f Social Media The Journey Begins

Imre Social Media Presentation

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Workshop session run for Imre LTD on Febuary 16 2009. An introduction to social media, a journey to give understanding of the concept to those curious about what impact social media can have on their business. The journey is to get delegates thinking about the scope of social media but also start dialogues about how a business can absorb social media practices in to the daily routine of the teams having to maintain the on line presences.

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Page 1: Imre Social Media Presentation

Making the web work for you – bringing online worlds into focus

Social Media

The Journey Begins

Page 2: Imre Social Media Presentation

Making the web work for you – bringing online worlds into focus

Welcome

Caron Lyon & Ian Jeanes presents…

IMRE09#IMRE09

Mobile Phones on SILENT please

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Making the web work for you – bringing online worlds into focus

• Essential Skills• Base Camp• Before you go travelling• Directions and Navigation• Landmarks and Places of Interest• Vantage Point… take a look around • Back to Base Camp• Report and Debrief

Itinerary

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Making the web work for you – bringing online worlds into focus

Ready?

PCM’s 20 Questions

Flash CardsIntro Sheet

Board Game

There is no print out of the slides?

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Making the web work for you – bringing online worlds into focus

Resource Availability

http://www.slideshare.net/pcmcreative

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Making the web work for you – bringing online worlds into focus

Essential Skills

PCM’s 20 Questions

What is it?

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Making the web work for you – bringing online worlds into focus

What is it?

http://uk.youtube.com/watch?v=3r5Ynz-a7Io

Classic BBC comedy red dwarf. Cat takes a while to understand what's going

on.

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Making the web work for you – bringing online worlds into focus

What is it?

Web 2Social Media

Social Networking

Social Media Social Networking

Web 2.0 Enterprise 2.0

Social Web 3D Web

Rich Media

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Making the web work for you – bringing online worlds into focus

New horizons… the new adventure

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Making the web work for you – bringing online worlds into focus

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Making the web work for you – bringing online worlds into focus

Social Media

• Comics• Trading Cards• Board Games• Watching TV• Listening to the

Radio

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Making the web work for you – bringing online worlds into focus

Media that is social

http://www.myspace.com/shaddersonline

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Making the web work for you – bringing online worlds into focus

Online Social Media

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Making the web work for you – bringing online worlds into focus

Base Camp

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Making the web work for you – bringing online worlds into focus

What do you think it is?

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Making the web work for you – bringing online worlds into focus

“the online tools and platforms that people use to share opinions, insights, experiences, and perspectives with each other.

Social media can take many different forms, including text, images, audio, and video.

Popular social mediums include blogs, message boards, podcasts, wikis, and vlogs.”

Social Media

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Making the web work for you – bringing online worlds into focus

Geek Stuff

Business Stuff

The Internet Time Line

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Making the web work for you – bringing online worlds into focus

Harnessing Collective Knowledge

Rich User Experience

More channels of Communication

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Making the web work for you – bringing online worlds into focus

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Making the web work for you – bringing online worlds into focus

The Web 2.0 LandscapeProduction

Tools

UserGenerated

Media

Filters

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Making the web work for you – bringing online worlds into focus

The Web 2.0 eco-system

Alexa

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Making the web work for you – bringing online worlds into focus

The current buzz

• Facebook • Twitter • YouTube • Delicious • Digg • Linkedin • Flickr

Image Source

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Making the web work for you – bringing online worlds into focus

Facebook

Facebook’s competitors include MySpace, Bebo, Friendster, LinkedIn, Tagged, Hi5, Piczo, and Open Social.

By Autumn 2007 Facebook received40 billion page views a month.

11% of users are over the age of 35

Users spend an averageof 19 minutes a dayon Facebook

Information from crunchbase

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Making the web work for you – bringing online worlds into focus

Twitter

Twitter’s competitors include Jaiku, Zannel, Chatterous, Twitturly, TwitterFone, LetsProve, and Plurk

In one year Twitter has has grown from 500,000 to over 4 million users

Twitter was launchedin July 2006

Information from crunchbase

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Making the web work for you – bringing online worlds into focus

YouTube

YouTube’s competitors include Truveo, seesmic, Fora.TV, Veoh, Crackle, Viddler, ScanScout, Flixwagon, And Facebook.

In November 2006 YouTube was purchased by Google Inc

In September 2008 YouTube Hit 100 Million U.S. Viewers

Information from crunchbase

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Making the web work for you – bringing online worlds into focus

Before you go travelling

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Making the web work for you – bringing online worlds into focus

USP

What makes you different?

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Making the web work for you – bringing online worlds into focus

What makes you different?

Identity

Brand

Personality Product

Philosophy

Ethics

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Making the web work for you – bringing online worlds into focus

Brand Consistency pcmcreative

CJ

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Making the web work for you – bringing online worlds into focus

On-line & Off-line Branding

• Tagging• Brand Consistency• Tag lines• Logos• Packaging• Greetings • Multi Channelled

Communication

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Making the web work for you – bringing online worlds into focus

Case Study One

Public vs. PersonalWork vs. Fun

FACEBOOK

Multiple personality syndrome

Ian Jeanes

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Making the web work for you – bringing online worlds into focus

And breathe!

• Essential Skills • Base Camp • Before you go travelling • Directions and Navigation• Landmarks and Places of Interest• Vantage Point… take a look around • Back to Base Camp• Report and Debrief

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Making the web work for you – bringing online worlds into focus

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Making the web work for you – bringing online worlds into focus

Directions and Navigation

• The 7 Roads to Social Media Success• The 3 defining concepts• The 5 Steps

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Making the web work for you – bringing online worlds into focus

The 7 Roads

1. Generate leads? 2. Provide customer service? 3. Improve customer retention? 4. Increase your knowledge? 5. Align with your competitors? 6. Establish your authority as an expert?7. Do business more productively?

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Making the web work for you – bringing online worlds into focus

3 Defining Concepts

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Making the web work for you – bringing online worlds into focus

The 5 steps

ArriveListenAskProvideAdvise

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Making the web work for you – bringing online worlds into focus

Where do you start?

Case Study two – Gilflings Designs

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Making the web work for you – bringing online worlds into focus

Start Small with Social Media

• Flickr• Blog• Etsy

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Making the web work for you – bringing online worlds into focus

Landmarks and Places of Interest

Workshop audience participation

Hubs, Networks & CommunityUpdating & Reporting

Rich MediaMobile Marvels

Blogging

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Making the web work for you – bringing online worlds into focus

Social Media

Social Media in Plain English

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Making the web work for you – bringing online worlds into focus

• Social Media

• Social Networking

• Blogging

• RSS

• Photo Sharing

• Wikis (Online collaborating)

• PR web (http://www.prweb.com/)

www.commoncraft.com

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Making the web work for you – bringing online worlds into focus

The State of Facebook!

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Making the web work for you – bringing online worlds into focus

Niche Target Marketing

Shift Happens Creative Industries and converging technologies event

Facebook group created

11 well selected Facebook groups targetedFacebook potential audience – 63,385

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Making the web work for you – bringing online worlds into focus

6 Scotland Arts Groups1,623 members

4 Scotland General Groups31,781 members

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Making the web work for you – bringing online worlds into focus

Meta Groups

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Making the web work for you – bringing online worlds into focus

Facebook• Status Updates• Groups• Forum discussions• Notice Boards / Wall• Digi gifts• RSS Feeds• PPC targeted advertising• Video

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Making the web work for you – bringing online worlds into focus

• Recent Activity• Personal Profiles• Members Directory• Groups• Forums• Events calendar• Live Chat

• Photo Gallery• Video Library• Blogs• Notes• RSS• Measurable Stats• Security Control

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Making the web work for you – bringing online worlds into focus

See for your self

http://tinyurl.com/5q4cxk

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Making the web work for you – bringing online worlds into focus

Nottingham Creative Business Awards

• Web Site• Online Community• Facebook Group

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Making the web work for you – bringing online worlds into focus

Telling peopleyou are there!

Join the conversation.Start the conversation.

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Making the web work for you – bringing online worlds into focus

Telling people you are there

MyBlogLog

BlogCatalog

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Making the web work for you – bringing online worlds into focus

Telling people you are there

Facebook

Ecademy

Linked In

E.Factor

Social Networking

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Making the web work for you – bringing online worlds into focus

Telling people you are there

• Create an email signatureHyplet

• Print your website URL on your publicity www.pilot-theatre.com/shifthappens

• Pick your platforms

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Making the web work for you – bringing online worlds into focus

Getting on the Web

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Making the web work for you – bringing online worlds into focus

Going Mobile

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Making the web work for you – bringing online worlds into focus

0845 040 6699Voice to Text

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Making the web work for you – bringing online worlds into focus

Do business more productively

• Shozu• Mippin• Mjelly• Slandr• Dabr• Bambus

er• Texty• Seesmic

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Making the web work for you – bringing online worlds into focus

Making it mobile

Flixwagon

Qik

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Making the web work for you – bringing online worlds into focus

Live Reporting

Case Study three – Ourmaninside

documentally

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Making the web work for you – bringing online worlds into focus

Digital Footprint

Web Site/BlogTwitter

Old BlogFlickrVimeo

YouTubeQik

TaggingBlogs talking about blogs!

Collecting ContentPhreadz

Data StreamsPodcast RSS feedBlog RSS feed

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Making the web work for you – bringing online worlds into focus

Digital Footprint

I am a social media mongrel, creating content in all flavours. Between taking photographs, shooting video and blogging. I am often found consulting anyone brave enough to enter this fast flowing new media world.

I am based in the UK but will travel anywhere.

You can follow me on Twitter at: twitter.com/documentally

Ad my website is OurManInside.com

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Making the web work for you – bringing online worlds into focus

Vantage Point… take a look around

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Making the web work for you – bringing online worlds into focus

Reflect

• Choosing a route• In the News

The Good The BadThe Ugly

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Making the web work for you – bringing online worlds into focus

The Internet Journey

The physical or metaphorical pathway that provides the least resistance to forward motion by a given object or entity, among a set of alternative paths.

The path of least resistance

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Making the web work for you – bringing online worlds into focus

Integration - Push and Pull• Embedding • Sharing• Connecting• Badges• Widgets • RSS• Tagging

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Making the web work for you – bringing online worlds into focus

Badges & Widgets

Badges & Widgets

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Making the web work for you – bringing online worlds into focus

Integration - Push and Pull

RSS in Plain English

What is RSS? How useful it is?

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Making the web work for you – bringing online worlds into focus

An RSS feed

http://www.pilot-theatre.com/uploads/pilot-theatre/rss/pilot%20theatrerss1.xml

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Making the web work for you – bringing online worlds into focus

Online Social Media

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Making the web work for you – bringing online worlds into focus

Case Study four

Makers Mark

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Making the web work for you – bringing online worlds into focus

“Social media and Web 2.0 are great, but not pure play. If you don’t already have a community built around your brand, you may as well set your Internet marketing budget on fire, because you’re faking it.”

Building On-Line Community Starts Off-Lineposted by Jason Falls in January 26th, 2009  in Social Media

Connecting

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Making the web work for you – bringing online worlds into focus

Back to Base Camp

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Making the web work for you – bringing online worlds into focus

Social Media and Theatre

• Media Sharing• Community Building• Audience Research• Live Streaming• Audience Engagement• Global Audience• Collaborating• Promotion

• Networking• Narrating• Casting• Archiving

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Making the web work for you – bringing online worlds into focus

Getting Noticed

Innovation

Stay ahead of the pack

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Making the web work for you – bringing online worlds into focus

Getting Noticed

• Encompass a launch in online build up–Blog–Video Diary

• Look after your email list

• Special offers on the website

• Online community exclusive offers

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Making the web work for you – bringing online worlds into focus

Making it work

Equity’s new media deals booklet

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Making the web work for you – bringing online worlds into focus

Making it Work

Make the web part of your process.

Start small. Pick your platforms.

Schedule social media time

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Making the web work for you – bringing online worlds into focus

Report and Debrief

• Is there a formula?

• What happens next?

• Solo? Join an

expedition?

• Getting Noticed.

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Making the web work for you – bringing online worlds into focus

Questions

www.pcmcreative.co.uk