IMPROVING OUR “KAIZEN EYES” BY

LOOKING FOR THE 3 M’S

Created by Tom Curtis 2011Blog: www.onimproving.blogspot.comOther presentations:http://www.slideshare.net/onimproving Email: ideamerchants@gmail.comTwitter: @onimproving

INTRODUCTION

Opportunity for improvement comes from an ability to see, our “Kaizen Eyes”. If we can better our

“Kaizen Eyes,” we will see more and greater chances to improve. One of the ways to do this is to better

understand Muda, Mura, and Muri and to then look for them in our processes. Many of us are familiar with Muda, or waste, but less familiar with the others. We need to know them all so we do not create one in relieving the other, and to expand our ability to see.

This slide set will review the 3‘M’s and discuss how we can use looking for them to improve our “Kaizen

Eyes”. Let’s get started. --Tom Curtis

“KAIZEN EYES”=

Ability to See Opportunities for Improvement

Requires

Observing

Improving OUR “Kaizen Eyes”

us to be

Processes and Activities.

timeeffort

patiencepracticehumility

Observing takes...

TIPS FOR OBSERVING

Gain Understanding of the Process

Test Positions and Locations for Observing

Record Observations & Questions

Do not Assume, Ask

Do not be in a Rush-Grow Roots

The 3 M’sMuda, Mura, & Muri

The 3 M’s defined

MudaMuraMuri

WasteUnevenStrain

===

MUDA LOOKS LIKE:

Bad Parts

Defective

ErrorWrong

Inefficiency

Extra

Excess

Breakdowns

Unneeded

Lots of Inventory

MURA LOOKS LIKE:

UnequalUp & Down

Peak & ValleyStop & Start

Bumpy

LumpySpiky

Un-level

MURI LOOKS LIKE:

Poor Ergonomics

Unnatural Movements

OverloadingPoor Design

Pain

Unrealistic Tasks or Requirements

Seeing The 3 M’s to helpOUR

“Kaizen Eyes”

HOW SEEING THE 3 M’S HELPSOUR “KAIZEN EYES”

Improves pattern recognition of issues

Provides lens to observe processes through

Gives routine for practicing our skills of observation

Fosters a language to communicate opportunities

Develops a Holistic way to think about processes

Prevents trade-offs between the ill effects of the 3 M’s

GETTING STARTED

Find a Process to Review

Review the Observation Tips

Practice Seeing the 3 M’s around us

Observe the Process and Record your Observations

Choose something to Kaizen

Perform the Kaizen