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This presentation gives an overview of IGATE as a company, its offerings and value proposition.
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July 17, 2014 Proprietary and Confidential - 1 -
Corporate Presentation
July 17, 2014 Proprietary and Confidential - 2 -
Revenue Split by Verticals*
Europe 16%
Asia Pacific 6%
Revenue by Geography*
Overview Full spectrum Technology and Process Services firm
IMPORTANT YEARS SIZE
1987 Incorporated
CLIENT QUALITY
1996 Listed on the
NASDAQ $ 1.2 B
Revenue
<32,000
Employees
292 Clients 2
Contribute $ 100 M+
24 Contribute $ 10 M+
51 Contribute $ 5 M+
250
Client Service Representatives
45
Sales Offices
32
Delivery Centers
GLOBAL COVERAGE FOR OUR CLIENTS
Europe- Australia
London (UK), Ballarat (Australia),
Stockholm (Sweden), Budapest (Hungary)
North America
Bloomington (IL), El Paso (TX),
Pensacola (Florida) , Sterling (VA),
Guadalajara (Mexico), Halifax (Canada),
GLOBAL DELIVERY NETWORK
India
Bangalore, Chennai, Gandhinagar, Hyderabad,
Mumbai, Noida, Pune,
Insurance 20%
Services 12%
Healthcare & Life Sciences 9%
North America 78%
125 Contribute $ 1 M+
Manufacturing 26%
Retail & CPG 9%
Banking & Financial Services
23%
July 17, 2014 Proprietary and Confidential - 3 -
Mission Values
Vision, Mission and Values
Superior and predictable financial performance
Innovative and learning company
Execution Excellence
High performance meritocracy
Socially conscious
Character Commitment Competency
A company admired for its technology and process excellence committed to the success of all stakeholders
Vision
July 17, 2014 Proprietary and Confidential - 4 -
Geography Industry Quality of Business
Our Focus
US Canada UK DACH Region Nordic Region Australia
BFS Insurance Healthcare &
Life Sciences MDL Retail & CPG Services
Top 100 clients to be engine of growth
Strategic account management
Established A/C Qualification process
July 17, 2014 Proprietary and Confidential - 5 -
BANKING & FINANCIAL SERVICES
INSURANCE
MANUFACTURING
SERVICES
PRODUCT & ENGINEERING SOLUTIONS
HEALTHCARE & LIFESCIENCES
CPG & RETAIL
Industry and Services Footprint
Focused on delivering Technology and Process Solutions with Strong Domain Underpinnings
Life and Annuities Property and Casualty Re-Insurance
Wholesale Banking Retail Banking Capital Markets
Engineering Processes Mining Logistics and Transportation
Retail Chains QSRs CPG
Energy Analytics Media Content Management Enterprise Mobility
Medical Devices Automotive ISV and OPD
Pharmaceuticals Third Party Administration
CONSULTING
IT and Cost Transformation
Process Modeling and Optimization
Product and Platform Selection
Enterprise Architecture
Quality Management
Program Management and
Service Integration
TECHNOLOGY
Application Management
Services
Enterprise Solutions
Infrastructure Management
Verification and Validation
Data Warehousing and Business Intelligence
Digital Initiatives and Mobility
PROCESS
IT Helpdesk
Integrated IT-BPO Services
Enterprise-wide Service Desk
Shared Services BPO
Customer Interaction
Services
Industry specific BPaaS
July 17, 2014 Proprietary and Confidential - 6 -
Differentiated Business Model – ITOPS ITOPS is an integrated business model that overlays business process on underlying technology with domain competency
BPO delivery methods differ based
on technology used; traditional
BPO providers offer little to no
technology
Large outsourcing providers may
offer both IT and BPO, but as
separate services
IGATE differentiates itself with
fully-integrated technology and
BPO solutions (ITOPS)
Overview Competitive Advantages Value Proposition
Better alignment of business
processes to IT services and
infrastructure
Focus on ROI of IT investments and
business process improvement
Shift from fixed costs to variable
costs
Flexibility to ramp up or downsize
resources
Single point strategic consulting
and integrated decision support
Difficult to replicate
Requires deep industry expertise in both IT AND BPO
Requires end-to-end established processes
Requires aligned organization
Requires 180 degree change in approach to project delivery
Most competitors lack one side of offering
Many competitors operate IT and BPO in separate silos
Innovative
Enables differentiated pricing models and deeper client relationships
Outsourced Technology
Client Technology
Traditional BPO ITOPS
IGATE has won several engagements specifically due to its differentiated ITOPS business model
July 17, 2014 Proprietary and Confidential - 7 -
How the Industry sees us?
Industry Analysts
“IGATE is not too big, not too small – Just Right; it is one of the few Indian outsourcers willing to put its skin in the game and share the risk with clients.”
“IGATE’s strength in understanding new technologies and continual drive for value delivery for diverse customer segments have allowed them to create a unique position in the market .”
“At the heart of ITOPS is IGATE’s willingness to make investments in parallel with clients in order to produce continuous improvements.”
Clients
Forrester
Frost & Sullivan
HfS Research
“IGATE has been our trusted IS partner for over four years, delivering a high degree of flexibility and helping us deliver innovative services in Europe.”
- CIO, Large Automobile major
“Looking for a software development partner, it was very clear that IGATE was a cut above the rest. Their depth and breadth of experience in medical software is unparalleled.”
- VP Engineering, Top Cardiac Diagnostic Firm
“Our 9-year partnership with IGATE truly reflects the mature managed service deliver model that many organizations talk about, yet find hard to achieve. The IGATE model has been a great success.”
- Director of Strategic Sourcing - World’s leading Media and Entertainment company
July 17, 2014 Proprietary and Confidential - 8 -
Industry Accolades and Recognitions
Engagement Excellence
ISO 20000 certification for IT Networks and Information Support functions
BPO & IMS operations assessed at Level 3 against CMMI for Services Model v1.3
Assessed at Level 5 in SEI’s PCMM (People Capability Maturity Model™)
Second company globally to be listed in PARS as assessed at Level 5 of CMMI-Dev V1.3
‘Case in Point Platinum Award‘: Overall Case Management Excellence in Healthcare, 2011
Services Delivery
Industry Leadership Organizational Excellence
Outsourcing Excellence Award, Royal Bank of Canada
IT Supplier of the Year award: Weyerhauser
Strategic Supplier of the Year: Genworth
Best Supplier award TMEIC
IGATE’s Solution – RADAR, won the award for ‘Excellence in Data Management’ at FSOkx’s 7th Annual Financial Outsourcing Forum, USA
Recognized as ‘Emerging Player’ in Cloud applications and Cloud infrastructure services, in Everest Group’s 2013 PEAK Matrix reports
Ranked as ‘Leader’ amongst top outsourcing service providers and advisors; also among ‘Best 20’ in banking, markets & insurance: IAOP’s Global Outsourcing-100, 2012
Recognized as ‘Global Services 100’ Provider. Listed among: Top Global ADM Leaders, Leaders of Mid-market Enterprise Applications Deployment, Leading Mid-tier OPD Vendors, Global Leaders - Testing Services
Ranked among top ‘Established and Expansive’ players in Zinnov’s 2013 GSPR ratings for 3rd consecutive year
IGATE Wins “Asia’s Best Employer Brand Awards 2013”
Conferred with Gold Level Award in Healthy Workspace 2013 assessment by Arogya World
IGATE Legal Team Wins LegalEra “In-House Team of the Year - Mergers & Acquisitions” Award, 2012-13
Ranked No. 2 in the Greater Toronto Area’s Small and Medium Best Employers survey, 2012
Ranked No. 1 in Dataquest-CMR Best Employers Survey 2012; retains position in Top Three for sixth time in a row
Wins ‘Golden Peacock Innovation Management Award’, 2012
Winner of ‘MerComm Annual Report ARC Awards 2012’
Winner of Silver in the prestigious LACP Annual Report Awards, for fifth time in a row
July 17, 2014 Proprietary and Confidential - 9 -
Thank You