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There’s no doubt that game developers have been creating engaging experiences for a lot longer than brands have. And it’s undeniable that the motivations of gamers – achievement, competition, cooperation and immersion – strongly appeal to a millennial audience. For instance, when it comes to immersion, Skyrim offers a massive world for players to explore for hundreds of hours. So why can’t brands follow suit? Some brands have in fact jumped on the bandwagon such as how The Hunger Games’ in-universe Web sites immersed fans in the world of the films and novels. More brands should think about how they can better engage their consumers by getting into the mindset of a game maker. It’s not about adding some level of gamification to marketing campaigns but more about honing in on the same emotions that get gamers engaged with the games. Shankar Gupta is looking forward to sharing how the motivations game makers do such a fantastic job of tapping into can also be harnessed by brand marketers.
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PROPRIETARY & CONFIDENTIAL
Presented by:
How your brand is like a video game
Shankar Gupta
If this campaign was a game, would I play it?
PROPRIETARY & CONFIDENTIAL
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We’re not here to talk about gamification
PROPRIETARY & CONFIDENTIAL
It’s about motivations, not mechanics
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Gamification is about creating a Skinner Box for your brand, not understanding the fundamental
motivations of why people engage.
Skinner Box, n. A device for studying the learning behaviour of animals, esp rats and pigeons, consisting of a box in which the animal can move a lever to obtain a reward, such as a food pellet, or a punishment, such as an electric shock
Why do we care what games can teach us about
engagement?
PROPRIETARY & CONFIDENTIAL
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Game developers have been creating engaging experiences for a lot longer than we have
PROPRIETARY & CONFIDENTIAL
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These motivations appeal strongly
to a millennial audience
What motivations are we talking about?
PROPRIETARY & CONFIDENTIAL
The Motivations of Gamers
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One Player Many Players
Inward Focus
Outward Focus
PROPRIETARY & CONFIDENTIAL
The Motivations of Gamers
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One Player Many Players
Inward Focus
Outward Focus
Achievement
CooperationImmersion
Competition
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Achievement
“Gotta catch ‘em all” has become an obsession for millions.
PROPRIETARY & CONFIDENTIAL
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Competition
40,000 people turned up to watch the League of Legends North American Regional Championships in Seattle -- with 8MM watching online
PROPRIETARY & CONFIDENTIAL
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Players form groups of 20-40 to take on powerful opponents in World of Warcraft
cooperation
PROPRIETARY & CONFIDENTIAL
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Immersion
Skyrim offers a massive world for players to explore for hundreds of hours
Great campaigns use these same motivations
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Achievement
Disney’s Vinylmation toys let fans “catch them all” each time they visit the park.
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competition
Nike’s “Run Your City” campaign let fans compete with one another to “own” their running route.
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cooperation
Thousands of people contributed to create a music video for Johnny Cash’s “There Ain’t No Grave.”
cooperation
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Immersion
The Hunger Games’ in-universe Web sites immersed fans in the world of the films & novels
And some even combine them
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Immersion+
Achievement
Fans of the Old Spice Responses became immersed in the dozens of videos produced, and strived to get a response directed at them.
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immersion +
cooperation
Decoded immersed fans in Jay Z’s life, and asked them to cooperate to “decode” every page in the book using Bing.
how can you use this?
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ask yourself: “If this campaign was a game, would i play it?”
Achievement
CooperationImmersion
Competition
Am I allowing my consumers to challenge one another and feel the satisfaction of
victory?
Am I giving my consumers a multi-part challenge and then recognizing them for
overcoming it?
Am I showing my consumers a deep and
interesting story or world?
Am I helping my consumers cooperate to create, accomplish or overcome something?
PROPRIETARY & CONFIDENTIAL
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ask yourself: “What kind of game would my brand make?”
Striving Brands
Friendship BrandsStorytelling Brands
Competitor Brands
Am I letting my consumers create something and
recognizing them for that achievement?
Am I showing my consumers a deep and
interesting story or world?
Is my brand about coming together, collaborating,
and friendship?
Is my brand about fighting, winning, and being the best
there is?
PROPRIETARY & CONFIDENTIAL
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play some games for yourself and see what
moves you