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Copyrights to Sophsof Technologies LTD Where management and visual information meets [email protected]

Ibos Where management and visual information meets

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Page 1: Ibos Where management and visual information meets

Copyrights to Sophsof Technologies LTD

Where management and visual information meets

[email protected]

Page 2: Ibos Where management and visual information meets

Business Overview

• We reinforced IT Technology Management best practices (CCS, ITIL, BSM), integrates it with Business Management needs to create a visual infographics framework with near real time alerts and Key Performance Indicators (KPI’s) for all management layers.

• software provides complex IT’s and businesses with true organizational transparency with essential alerts.

key performance indicator (KPI), is an industry jargon for economical and non economical information by which an organization evaluate its success or the success of a particular activity in which it is engaged.

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Page 3: Ibos Where management and visual information meets

CIO and Infrastructure manager current state

CRMInternal / External

Regulations

MS Office

ERP

Technology Management

KM, ECM

BI

PerformanceManagement

Fault Management

Risk Management

IT Services

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Page 4: Ibos Where management and visual information meets

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Example: CIO Manager Service view modeling

• The CIO Service view contain all the relevant services and KPI’s

Page 5: Ibos Where management and visual information meets

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Example: IT Infrastructure Manager Architecture view

Page 6: Ibos Where management and visual information meets

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Example: IT Infrastructure Manager Architecture view

Page 7: Ibos Where management and visual information meets

• We collect or create all the relevant building blocks and KPI’s data from their management systems (CCS Systems , CMDB, ERP , CRM , Excels etc.):▫ IT Components: Servers, Storage, Network, Security

etc.

▫ Data Center Infrastructure Components: A/C, Electricity, Fire Systems, etc.

▫ HR & Business Components: Operation team, contracts, SLA’s etc.

Example: Data Center Manager Service view – Step 1, Collect

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Page 8: Ibos Where management and visual information meets

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Temp High = 31*

Utilization= 81%

Free Space= 34%

End of Warranty=0512

Name= Exchange001

End of Warranty=0512

Utilization=55%

Name= Dmx001

Type=HP DL585

OS=Win64Bit

Utilization= 77%

Free Circuits=12

Name= Elec 1-7

Rack View

Example: Data Center Manager Service view – Step 2, Design

• We draw the data center with our designer includes all relevant building blocks

Page 9: Ibos Where management and visual information meets

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Example: Data Center Manager Service view – Step 3, Share

Page 10: Ibos Where management and visual information meets

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Example: Data Center Manager Service view – Step 2, Design

• If there are few data centers we will create another service that contain the relevant data centers services created etc.

Page 11: Ibos Where management and visual information meets

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Example: Data Security Manager Service view – Step 2, Design

Page 12: Ibos Where management and visual information meets

Copyrights to Sophsof Technologies LTD

Example: IT Service (Application) Manager Service view – Step 2, Design

• Application logical and infrastructure view

Page 13: Ibos Where management and visual information meets

Copyrights to Sophsof Technologies LTD

Example: IT Service (Application) Business view

Expenses

Income

Page 14: Ibos Where management and visual information meets

Copyrights to Sophsof Technologies LTD

Example: CIO Manager Service view – Step 3, Share

• The CIO Service view contain all the relevant services and KPI’s

Page 15: Ibos Where management and visual information meets

Copyrights to Sophsof Technologies LTD

Example: CIO Manager Service view – Step 3, Share

• The CIO Service view contain all the relevant services and KPI’s

Page 16: Ibos Where management and visual information meets

Copyrights to Sophsof Technologies LTD

Example: CIO Manager Service view – Step 3, Share

• The CIO Service view contain all the relevant services and KPI’s

Page 17: Ibos Where management and visual information meets

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Example: Operation Manager Service view – Step 3, Share

Page 18: Ibos Where management and visual information meets

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Example: Operation Manager Service view – Step 3, Share

Page 19: Ibos Where management and visual information meets

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Example: same way goes for example for …

Page 20: Ibos Where management and visual information meets

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Example: same way goes for example for …

Page 21: Ibos Where management and visual information meets

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Gas Co. Station View

Name= Tank01

Next Review =0512

Perf.=95%

Type=Octane 95

Tank Level= 18%

Name= Cashier01

Employee=Simon Ann

Perf.=95%

Login=08:45 23Feb2012

Perf.= 68%

Perf.=112%

Name=Washing01

Employee=Joe Bear

Perf.=112%

Monthly hours=145

Employee=Judi Ram

Example: Gas station Manager Service view – Step 2, Design

Employees

Page 22: Ibos Where management and visual information meets

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Page 23: Ibos Where management and visual information meets

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Page 24: Ibos Where management and visual information meets

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Example: same way goes for example for Region Hospital Manager Service view – Step 2, Design

Page 25: Ibos Where management and visual information meets

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IT as a Business Architecture

Technical Layer

Data Layer

Monitor Layer

Visual

Business

Management

Layer

Operational DB’s Technical DB’s

ERP

InfrastructureApplications

Operation Layer

Operation CIO

Infrastructure

Finance

IT Layer

Development

CTOHR

Finance DB’s

Regulation

CRMReportsCMDB

IT Managers

Page 26: Ibos Where management and visual information meets

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Benefits

• The place where management and visual information meets• Infographics(WYSIWYG) Business Management CCS• Near real time Business & Technology as a Business alerts• Infrastructure solution with templates for the main silos • True organizational transparency

Business , Technology and their relationship on one Visual platform

• Quick and easy implementation• Significant improvement in business efficiency• Better-informed decisions• Significant reduction in OPEX

Page 27: Ibos Where management and visual information meets

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CRMInternal / External

Office

Office

SOX

Office

ERP

Reputation Management

BPM

Technology Management

KM, ECMECM

CMDB

ERP

BI

BI

PerformanceManagement

Fault Management

Risk Management

KPI’s

KPI’s

Manager With

iBOS

Managers New state with Sophsof’s iBOS

BI

Technology ManagementTechnology

ManagementTechnology Management

Page 28: Ibos Where management and visual information meets

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Infographics Business Management Operating System

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Where management and visual information meets