Travel and TourismThe global travel and tourism is the largest service industry globally in terms of gross revenue and foreign exchange earnings. It has the potential to stimulate other sectors in the economy owing to cross-synergistic benefits and its backward and forward linkages.

With its great experience in assisting the stalwarts of the travel and tourism industries and some State Government Tourism Agencies, IBN has a thorough understanding of your specific needs and just how your existing business models work. With deep domain expertise, experienced and skilled teams, and a focus on achieving operational excellence, you can be rest assured of improved conversion rates and returns on investments.

Illustrative process categories that can be managed by our team for OTA’s and Travel Management Companies, across a range of products including Air, Hotels, Train, Bus and Car Rentals –

Customer Support & Service (Voice, Email & Chat)

• PNR Servicing

• Fares & Ticketing

• Sales & Reservations

• Customer Relations

Back office Support Services

• Fare Filing & Loading

• Hotel Contract Management

• Accounting (Accounts Payable, Accounts Receivables & Complete Book Keeping)

• Inventory Management & Inventory Allocation / Rates Updates

• Web design promotion

• Affiliate sales

• Website Content development -For SEO

• Competitive price analysis

Clients of IBN Technologies Limited

IBN Technologies LimitedCyberNex, 4th FloorShankar Sheth Road, Swargate, Pune, Maharashtra 411037IND: +91(0)20 24264182 / 83UK: +44 203 129 8807 USA: +1 646 794 5542

F: +91(0)20 24264184E: info@ibntech.com

W: www.ibntech.com